Descubra sua estadia em Fountain Valley

I can't say enough nice things about this Hotel. The location is excellent. The parking is plentiful and included in the price of the room. They have a complimentary breakfast that is of high quality. When you check in you are greeted by the friendly desk staff. They are truly happy to have you there. The Hotel is immaculate, and they clean your room daily. This is well run hotel and it shows in every facet of your stay. Enjoy your stay here. We did.

We have traveled to & from this hotel the entire pandemic. It struggled like everyone else early on. But this last Feb. trip really displayed how they are rebounding. Every staff responded with such professionalism when needed. Their staff are certainly keeping this hotel successful & open. Looking forward to our next trip with them.

So 2 of my colleagues and myself, checked in on 1/3 for a company training for one week. The company paid for room, tax, parking and breakfast daily. I was asked for my card for incidentals (who even has incidentals anymore since everyone has a cellphone and a Netflix account, but I digress). My card was charged $1,000 for incidentals. Yes, you saw that correctly, $1,000. When I called down to the front desk, I was told it was a mistake and they apologized. They also comped my dinner for the evening. No worries, continued my week of training. I noticed however, at the end of the week, the $1,000 was still on my card. When I asked why, I was told by a different front desk agent that the hold was put on my card ”just in case my bosses card did not go through.” What? So if I was traveling on vacation, would they ask for my best friend's card ”just in case my card didn't go through?” Again, the apology, and EVENTUALLY the money was put back on my card. Fast forward to our 2nd week of training. This time, I called the hotel directly to express my displeasure with the previous week. I was assured that there would be no issues. And was told they had staff that was training. Myself and my same 2 colleagues check in again on 1/10. I give my card for incidentals. A $40 hold this time. Perfect! We are off to a great start. The stay went well. And no issues when checking out. Until today. There is a $20 and a $48 CHARGE, not a hold, to my card. I call the hotel, and was told the $48 was for parking and they have no idea what the $20 charge is for. What? So they did a credit for the $48, but said I need to call the bank for the $20. Marriott is normally my go-to for travel but i have never heard of this crazy policy of charging a guest's card ”just in case the company card declines.” Needless to say, I will be letting my company know about this. They should definitely find another hotel to put employees in when coming to town.

it didnt smell, no bugs and mostly clean so i was impressed. and i had to reach behind night stand to get an outlet but it was fine. it is right next to freeway noise but what can you do...the shower worked right, even the towels didnt smell like anything. parking was easy arriving late. the mattress was good and i slept fine. it was unpleasant that they partner with 'hooters' but were very polite to me. if you want good coffee, drive to a coffee shop otherwise you can get caffeine fix here. recommend trip to bolsa chica ecological reserve, i saw a great blue heron eating a stingray and reddish egret dancing and more

This place needs to be shut down. I think they are paying people for positive reviews. I stayed here a few years ago and it was not this bad. When I tried to contact corporate both numbers listed online did not work. There were roaches and some kind of jumping bug I’ve never seen before. The older female that checked me in was rude. I asked to check in early and she said nothing was available. When I said that I’d like to cancel there was a room available. There was a bug on the sheet on the bed and when I asked housekeeping to change it she just gave me a look and seemed like she didn’t speak English. I went to take the sheets off and underneath there was a bunch of food and trash. A different housekeeper came and changed the mattress cover and sheets but there were so many roaches. I think they kind of pick who gets there nice rooms and who gets the bad rooms because it is a huge place. I think there are three or four separate buildings. If you stay here make sure to shake all your things out and disinfect everything. I can’t imagine how many homes have been infested from this place. I cancelled the rest of my reservation and it took a long time to get the refund. Even if you are desperate do not stay here. Sleep in your car. Jail is probably more clean.

Great place

Clean, good manager attention, and the chief of the toilet, careful, friendly! .I have nothing to say bad ... Maybe the bathroom cups change them are without caps.. Accept your pet, there is a laundry.. and guards care for you

My mother in law said that this hotel was even better than the popular hotel she stayed at in Las Vegas! That says a lot. We really liked this hotel.