Hotéis em East Fremantle

Overall service was great. The room was nice, clean and comfy. Staff were very friendly. Breakfasts were delicious, though the hotel accidentally charged us for then when they were supposed to be included in the package. We would have been charged if we didn’t notice the error in the bill. Otherwise, our stay was excellent and we would highly recommend the hotel!

This hotel is not suitable for business travelers. It is an apartment-style self-service hotel. There is no restaurant. You need to go out to eat or buy food in the supermarket opposite. The front desk is small and there are few service staff. No one is available outside office hours. If you arrive at the hotel on a late flight and you do not hear English, you will not be able to get the cipher key for the check-in, nor will you be able to figure out which one of the multiple doors to enter. Do sanitation once every three days, usually clean up the garbage by yourself, and there is a large garbage can at the door. The room attendant is very nice and will teach you to use the oven and other facilities in the room. Suitable for a family holiday, do not mind cooking and cooking for yourself, staying longer, you can consider. The room is full of cooking utensils, laundry and drying facilities, suitable for housewives to show their skills! !!

Bestest Chili mussels and grilled lamb chops I’ve had in a million years! You gotta try it, it’s full flavoured, filling and you feel freo with every bite. The mussel sauce is rich in a tomato based broth, and the lamb brilliantly grilled vegetables, you get that charred taste on the fat of lamb, amazing!

The staff is warm and friendly, this is the cheapest budget hotel in the CBD. Walking distance to various restaurants. The only negative aspect is that the hotel has no parking space and can't park on the side of the road, although during the day, safety is difficult to guarantee and expensive.

The hotel is unique And it’s right next to Fremantle Market, suitable for weekend stays There are also supermarkets nearby There is a water dispenser in the room with still water and sparkling water provided. This is so important in Australia But the breakfast is very simple. It is recommended to eat out.

I really don’t like writing bad reviews but this place just doesn’t deserve a great rating. The location is good and the rooms a big. I did get an upgrade to a suite, but everything is very dated. On my window, they had masking tape which I suspect was to avoid wind whistling through. That’s not a really great look though. Check in was a disaster. Admittedly it was Friday evening and there was a lot of people arriving for the weekend, but clearly they weren’t planning their staff needs properly and it was ridiculous. Not only that, but their EFTPOS machine was not working so you had to fill-in a paper sheet. I get technology goes down, but honestly that was just bad. To be fair I was not feeling well when I arrived, so the whole thing just seemed a lot worse than it probably was and the staff were actually quite nice, despite the fact that they were clueless. I had sent a message to the hotel prior to arriving with a couple of specific requests, which they did the absolute opposite of which just made me laugh. They weren’t a big deal, but it’s the little things that count, especially when you’re a diamond member of their loyalty program. I think the place just needs a freshen up and the staff need to get plugged in. I wasn’t actually going to even write a review, but what pushed me over the edge was when I turned on the shower and watched a whole pile of hair swirling around in the bottom of the shower stall.

I was very disappointed with the service. We arrived on 5th and the 6th was a public holiday - we were informed that they would not service the apartment on a public holiday - I went to suggest that we should have been compensated as we were not informed. The next day our room was not made up when we came back at 5pm. On contacting reception they sent the cleaners whose excuse was that the do not disturb sign was on but we did not use the sign. At nearly $300 per night I feel that the service should be a lot better

There is no gas stove, but there is an electric appliance with an oven and an electric frying stove. With some dishes, there is no bowl, but there is a cup, which basically solves the Chinese cooking. Going to the supermarket to buy pizza, eggs, etc. can do simple breakfast and dinner.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

Fun place to stay! Fremantle is a great place to base yourself in Perth. Kitchens are large and modern, bathrooms are as good as a gym. Ask about Rottnest tours, a short walk to the ferry and YHA has a discount deal. Rooms can be a little stuffy, but I was happy with how quiet they were! Saturday night has lots of live music nearby, so be aware of this.