Hotéis perto de Dubrovnik Cable Car, Dubrovnik
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Incrível 4,5+Ótimo 4.0+Bom 3.5+Agradável 3.0+Hotéis mais procurados perto de Dubrovnik Cable Car
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0.4km de Dubrovnik Cable Car
With a stay at Hostel Angelina Old town Dubrovnik in Dubrovnik (Dubrovnik Old Town), you'll be a 4-minute walk from Pile Gate and within a 5-minute drive of Dubrovnik Ferry Port. This hostel is 2.2 mi (3.6 km) from Gruz Harbor and 2.4 mi (3.9 km) from Lapad Beach.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional amenities at this hostel include tour/ticket assistance and a vending machine.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 4 air-conditioned guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
GGuest User 2023.09.16
The service couldn't be any better. Hostel Angelina apparently have 6 locations (unbeknownst to us at the time) and we arrived at the northern building late at 10 pm after the reception had closed, despite having a reservation at the southern pa. Nonetheless, we managed to notify someone, we were then let in and checked in properly, even though we were at the wrong location. There were free beds, so despite our mistake everything was fixed for us. The receptionist was even off-hours but helped us out anyway. Thanks so much!
Very Good
31 avaliação
4.1/5
Preço a partir de
R$ 140
por noite
0.57km de Dubrovnik Cable Car
Immerse yourself in the timeless elegance and historic charm of Hilton Imperial Dubrovnik, nestled in the heart of the UNESCO World Heritage Site. Originally built in 1897, our iconic hotel boasts a rich heritage and a reputation for unparalleled hospitality. From the moment you arrive, you'll be greeted by our warm and welcoming staff, dedicated to ensuring a memorable stay for every guest.
Experience the epitome of luxury in our meticulously appointed guest rooms and suites, featuring modern amenities and breathtaking views of the Adriatic Sea, ancient city walls, slopes of Mount Srd, or the serene garden. Indulge in delectable cuisine at our renowned restaurants, where Mediterranean flavors and local ingredients take center stage. Unwind and rejuvenate at our health club center, offering a range of spa treatments, indoor pool with a glass dome, and a modern fitness center.
For business travelers, we provide five fully equipped meeting rooms with natural light and no pillars, an Executive Lounge, and a business center, along with complimentary wireless internet access throughout the hotel. Whether you're here for business or leisure, our hotel offers everything you need for a truly unforgettable stay. With convenient access to Dubrovnik's top attractions and a wealth of onsite amenities, Hilton Imperial Dubrovnik is the perfect choice for discerning travelers seeking an exceptional experience in one of Europe's most captivating destinations.
GGuest User 2024.03.18
There is no place with a better location and better view than this place. It's truly the best location. The breakfast in the morning was delicious and the service was friendly and all the staff made me feel good. I had the best time for 3 nights. It wasn't even a 5-minute walk to the old town, so I walked to the hotel, rested, and headed out again. It was good.
Outstanding
119 avaliação
4.6/5
Preço a partir de
R$ 996
por noite
1.97km de Dubrovnik Cable Car
When you stay at Hotel Lero in Dubrovnik, you'll be near the beach, within a 5-minute drive of Pile Gate and Dubrovnik Ferry Port. This hotel is 1.2 mi (1.9 km) from Lapad Beach and 1.7 mi (2.7 km) from Gruz Harbor.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 180 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User 2023.07.21
This hotel's main fault was it had bad air conditioning. We called for help and ours worked fairly well but others in our group had issues with the heat in their rooms. We had a dinner buffet which was so so without many choices of food nor very tasty food but the dining area was pleasant. We had a nice view from our room which could see the sea in the distance. And the walk to the old town section of Dubrovnik was fairly easy down hill. There was a bus #4 to get back up the hill to the hotel from the nearby square where the Pile Gate access is located. You first buy a ticket at the little kiosk across from where the bus picks you up for just under 2 euros. The hotel's pool had delightfully cool water.
Excellent
126 avaliação
4.4/5
Preço a partir de
R$ 382
por noite
Talvez você prefira
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2.13km de Dubrovnik Cable Car
With a stay at City Hotel Dubrovnik in Dubrovnik, you'll be within a 15-minute walk of Gruz Harbor and Dubrovnik Ferry Port. This hotel is 1.2 mi (1.9 km) from Lapad Beach and 1.8 mi (2.8 km) from Pile Gate.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a reception hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a satisfying meal at City Restaurant&Bar serving guests of City Hotel Dubrovnik. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 70 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
AAnonymous User 2023.11.19
Room is big and clean. Breakfast is available at 15 Euros for a very decent spread. You can buy the Dubrovnik Pass from Hotel Porto just next door. Bus stop is almost right outside the hotel where you can get the bus pass and there are several buses going straight into Pile Old Town. Will definitely recommend!
Excellent
75 avaliação
4.4/5
Preço a partir de
R$ 334
por noite
2.16km de Dubrovnik Cable Car
When you stay at Boutique Hotel Porto in Dubrovnik, you'll be in the business district, within a 15-minute walk of Gruz Harbor and Dubrovnik Ferry Port. This hotel is 1.2 mi (1.9 km) from Lapad Beach and 1.7 mi (2.8 km) from Pile Gate.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Stop by Porto Restaurant for lunch, dinner, or brunch, where this restaurant specializes in Mediterranean cuisine, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 36 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
GGuest User 2023.10.21
The hotel is not in the old city but the location is very good. There is a bus station right outside the door and many buses go to the old city. One-day tickets can also be exchanged at this bus station, and there is no need to go to the pile gate to exchange them. The hotel room is large, new and clean, and the service staff is very friendly. It was my traveling companion's birthday, and the hotel sent a card and birthday cake, which was very thoughtful. You can book a day trip to Mostar without any fees. The hotel was reasonably priced and exceeded expectations. There is also a large supermarket nearby where you can buy water and other daily necessities. Not far from the bus station and pier. The price of the hotel restaurant is reasonable, and there is a set meal for 8.50 euros at noon on weekdays, which is very cost-effective. Overall very recommendable.
Excellent
115 avaliação
4.5/5
Preço a partir de
R$ 453
por noite
2.83km de Dubrovnik Cable Car
With a stay at Hostel Sol in Dubrovnik (Gruz), you'll be steps from Gruz Harbor and 3 minutes by foot from Dubrovnik Ferry Port. This hostel is 1.5 mi (2.4 km) from Lapad Beach and 2.2 mi (3.6 km) from Pile Gate.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free valet parking is available onsite.
Stay in one of 40 guestrooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
付付 2019.10.13
There is a bus directly opposite the hotel to the ancient city, with a ticket for 15 Kuna per person. Breakfast is simpler and can be full. The underground car park is free but very technical (the entrance is too narrow). There is a sea view, the price of four or five hundred in the high price of Ducheng is still quite good value for money.
Very Good
30 avaliação
4.2/5
Preço a partir de
R$ 326
por noite
2.91km de Dubrovnik Cable Car
When you stay at Hotel Lapad in Dubrovnik, you'll be on the waterfront, within a 10-minute drive of Dubrovnik Ferry Port and Gruz Harbor. This eco-certified hotel is 0.7 mi (1.2 km) from Lapad Beach and 3 mi (4.8 km) from Pile Gate.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This Victorian hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Stop by the hotel's restaurant, Restran, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 163 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
CCzyouzhouke 2024.04.30
Very nice hotel, good location, near the pier, take bus No. 6 at the entrance to the castle and it's only a few stops away, and it's only a few hundred meters to the nearby Lapad Commercial Center. The hotel reception is warm and polite, the room design is reasonable, clean and tidy, the facilities are complete and convenient, and the hotel also has its own paid parking lot, 10 euros per day.
Excellent
47 avaliação
4.3/5
Preço a partir de
R$ 360
por noite
4.04km de Dubrovnik Cable Car
Located in Dubrovnik (Babin Kuk), Hotel More is within a 10-minute drive of Dubrovnik Ferry Port and Gruz Harbor. This beach hotel is 0.4 mi (0.6 km) from Lapad Beach and 3.1 mi (5 km) from Pile Gate.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a spa tub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Restaurant More, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary full breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 76 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User 2024.05.31
Very good hotel, great environment, great view, very convenient for walking at night. The breakfast restaurant has a beautiful view and the service is pretty good. The elevator is a bit winding and takes some time to get familiar with.
Excellent
89 avaliação
4.5/5
Preço a partir de
R$ 626
por noite
4.44km de Dubrovnik Cable Car
Located in Dubrovnik (Babin Kuk), Valamar Lacroma Hotel is within a 10-minute drive of Dubrovnik Ferry Port and Gruz Harbor. This beach hotel is 1.4 mi (2.2 km) from Copacabana Beach and 1.6 mi (2.5 km) from Lapad Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local and international cuisine at MEDITERRANEO RESTAURANT, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 401 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User 2024.05.08
The desk staff are friendly, but the service items are too poor to be considered a 4-star hotel.
This was my first time in a hotel without welcome water.
There was bottled water in the minibar for a fee.
Excellent
47 avaliação
4.3/5
Preço a partir de
R$ 596
por noite
7.28km de Dubrovnik Cable Car
Just a few minutes’ drive from the beauty and bustle of the World Heritage Site of Dubrovnik, lies Sheraton Dubrovnik Riviera Hotel, an oasis of calm and a gem of contemporary architecture. Wrapped in lush gardens running right down to the beach and with fabulous views across the sea, our 239 room beachfront hotel is all about bringing people together. It is intimate enough for couples, spacious enough for families and, with 1500m² of state-of-the-art conference facilities, an appropriate location for international conferences. One of Dubrovnik’s oldest names, Thesaurum Mundi, means “Treasure of the World” and our premium hotel has been fittingly designed to reflect such treasures as the organic forms of Adriatic coral, the iconic terracotta rooftops of the Old City and traditional Dalmatian filigree jewellry. The result is a welcoming and beautiful setting for your cherished free time.
GGuest User 2023.07.03
The Sheraton Dubrovnik Riviera exceeded all expectations. As a Lifetime Platinum Elite, I understand Marriott properties are now hit or miss, but this was A HUGE HIT AND VALUE. We stayed the 4th of July weekend for 242 Euro per night, including an awesome daily breakfast buffet! This resort in America would be $450 minimum to $750/night. The quality reminded us of The Ritz Mexico City or Bal Harbor. How this is just a Sheraton vs high end Autograph or Le Meridian is beyond me? The staff is wonderful, the rooms are huge, the bathrooms are dual vanity, large shower, and separate bath. The indoor pool and spa is exceptional. The outdoor pool is AMAZING, the table side ordering by phone is great and beers are only 5 euro each. If drinking 5 drinks each/day this saves you $50-100 a day over American resorts. The VIEWS are gorgeous, there is no doubt you are waking up on the Adriatic coast. There is cute little restaurants along the promenade nearby, again pricing/value is exceptional in this area. Plus, it’s only a 12 euro/10-15 minute Uber ride to Dubrovnik, so you easily get the historical charm and laid back resort experience combined, perfection! We leave today for Hvar by ferry for 5-days at an AirBnB and hate to leave. Quality and value here are great, don’t hesitate to book!
Outstanding
112 avaliação
4.7/5
Preço a partir de
R$ 748
por noite
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4.7/5
Outstanding
GGuest UserWe stayed at the Royal Neptun for 1 week, it is 1 of 3 hotels forming a complex - Neptun is a 4 star and the other 2, 5 star and we could definitely see the difference. The highs, the location is outstanding, the walk along the promenade to the bars and restaurants, superb. The roof top bar and pool, amazing place to have drinks and watch the sunset, the pizzas in ‘on the rocks bar’ yummy, food and setting in Zoe was well worth the money, and the massage in the spa was one of the best I’ve had. So why only 3 stars: we checked in, other guests checking in were offered support with their luggage which we weren’t, maybe only for the 5 star, we didn’t mind but just noticeable. We walked into our room, first sight clean and tidy but then started to notice the red and white stains on the carpet, broken shower and safe, bathroom door sort of fixed. Breakfast was not a pleasant experience at all, it is not big enough for the size of the hotel, lots and lots of people walking around looking for tables, no management overseeing the flow of customers, staff moral appeared low, no one was smiling, would pass and not acknowledge you, when trying to attract attention it was like they looked through you and go in a different direction. Food ran out very quickly, all meats, cheeses etc were not covered and I could see the flies landing on it, the queue for omelettes was at least 10mins so big gathered all around where other guests were trying to eat. Pool area, as this is a family hotel was really surprised to see glass being used, 1 time were saw a glass break and a little boy cut his foot and second a wine glass broke and the stem ended up in the pool - no one was asked to leave whilst it was cleaned. This hotel has the making of amazing place to stay so hoping this feedback will help make the tweaks it’s needs.
4.6/5
Outstanding
GGuest UserThis was our first visit to Croatia thus the first time in Dubrovnik and we carefully researched prior to booking. This hotel appeared to have excellent reviews overall so seemed like a good choice. The reality however was not so, as the room we were given was extremely disappointing due to size and the view of a brick wall. Whilst we hadn’t booked a sea view I wasn’t quite prepared for this brick wall and let the staff know. Thankfully we were given a different room which had a much better view, so thank you as this did help immensely. The location of this hotel is by far its biggest selling point as it just a very short walk to the old town with all its attractions and the sky ride. It also has lovely views of the Adriatic Sea, Lockrum island and the old town. There was perfect service in the restaurant for breakfast, the buffet was limited but this was complimented by the menu to order breakfast dishes. For swimming there is a good sized indoor pool and there is access to the sea which was also a fabulous selling point. The sun-bed spaces were limited but the staff worked very hard to ensure all guests were welcomed and found sun-beds and umbrellas for shade from their storeroom. After the shock of the initial room with the view of the brick wall, the other not so great aspect was the service by waiter at the sea/beach area. It was almost impossible to gain the attention of the waiter for drink orders and the quality of the drinks (Tom Collins) was very poor. For 5 star, the service has to be on point and this experience really did let the hotel down. Would I recommend this hotel, well yes but make sure you book a room with a sea view unless you like looking at a brick wall and don’t expect to get a drink by the sea/beach area.
4.6/5
Outstanding
GGuest UserI had a wonderful stay at this hotel! From the moment I walked in, the staff made me feel right at home. The room was impeccably clean and well-appointed, with a comfortable bed that provided a great night's sleep. The hotel's amenities were top-notch, from the delicious breakfast spread to the fitness center and relaxing spa. What truly set this hotel apart was the exceptional service. The staff went above and beyond to ensure my stay was enjoyable, providing excellent recommendations for local attractions and dining. I can't wait to return to this hotel on my next visit – it exceeded all my expectations!
4.6/5
Outstanding
GGuest UserMe and husband went for my birthday and what can I say. This hotel is just so beautiful. Excellent service, excellent staff, amazing hotel. Love love love! Restaurant staff were so helpful and cooked what ever we wanted. Malina who cooked the omelette was always smiling away and so helpful.
4.6/5
Outstanding
KKay TBeautiful spacious room with an excellent view of the sea. The only setback is that the bathtub did not come with an anti slip mat which can be a little slippery getting in and out. Staffs are so friendly and gracious. Breakfast spread is a little disappointing for a 5* hotel. The set up of items are quite messy eg the butter is not placed near the jam. The gluten free items placed in a corner that's not that obvious. The egg station is so far away outside with only 1 person handling so many egg orders.
4.5/5
Excellent
JJulieAmazing hotel. All the staff were so helpful and friendly, nothing was too much trouble. Spectacular views from the balcony, especially the sunsets. Really clean and comfortable- lots of toiletries in the bathroom - you don’t need to bring anything.
Great spa area n the top floor - theres also a hot tub and sunbeds on the roof - I don’t think anyone knows about this as we were the only ones there.
Breakfast was lovely, if there’s nothing there for you - you must be super fussy. Plentiful, well cooked. We also ate in the taverna restaurant which was also very good. We had good weather so used the pool area, plenty of sunbeds. You can also swim in the sea here.
Really convenient to explore Dubrovnik. There’s a bus stop right outside the hotel that takes you to the old town every 20 minutes, very cheap too. Taxis come really quick from the hotel.
Definitely have to walk the walls in old town. Cable car to the top with spectacular views. Old town is beautiful, lots of shops if that what you want to do. Didn’t have time to do any trips, but will definitely be coming back to do those.
We walked a lot, exploring the local area so if you are into walking then you will be fine.
We ate in the old town - a recommended restaurant Taj Mahal. Bosnian restaurant, delicious food (not cheap) but perfect for a special meal.
Definitely recommend this hotel and the area. We had an amazing 3 nights - and wish we had booked longer.
4.5/5
Excellent
GGuest UserThe hotel reached out to confirm when we were leaving the airport as they are not staffed all times. We provided updates but there was some miscommunication when I said the shuttle bus arrived at the airport around 3 pm so she could gauge when we would get to Old Town. When we finally arrived in old town via the shuttle bus 40 minutes later and got to the hotel, Anamaria seemed a slight bit pass ag as she thought I meant the bus arrived at Old town and took longer than expected. Nethertheless she was there to give us the keys and we were able to get into the room.
There was no lift to the room so it makes luggage a bit difficult, but manageable. The room was modern but very marbly and was comfortable. At night the noise from the hallway was a bit loud on the first floor as the stairs creaks and there is extremely bright hallway lights coming into the room from the hallway. I suggest earplugs and night mask.
The location was incredible right in the heart of Old Town and checking out was very easy.
4.2/5
Very Good
코코이Very close to Dubrovnik main street. The host is friendly and explains the city of Dubrovnik with a map and guides you to a nearby mart. It was a different experience that I felt like I was at a friend's house in Europe. Other units are well equipped ㅎㅎ amenities are only hand wash, so I think you should bring them.
4.1/5
Very Good
SSharon AmandaThis is a really nice budget hotel, located in Lapad, away from the hustle & bustle of the old town, and close to the beach. We had a large room with an extremely comfortable bed/pillows, and a terrace/balcony. I thought it was a great idea to have clothes drying racks on the balconies, perfect for your beach towels & swimsuits. We had the breakfast, and it was pretty much the same every day. But even for us vegans, we could get something nice to eat. And for people with no dietary restrictions, there is even more choice. Our shower was faulty, which we reported to staff on our first morning. As it was the weekend, they advised that it probably wouldn't be fixed immediately, but by Tuesday we had a brand new shower head (the shower was usable, just faulty - we didn't have to exist without a shower!) The staff were lovely, friendly, helpful, and gave good tips about the beaches and surrounding area.
There is a bus stop directly across the street from the hotel, where you can catch Bus 6 to the old town. The buses are small and very busy (September) and the cost is 2.50 euro one way. We did also buy tickets in advance from the kiosk in the town, where they are a little cheaper (1.70). And I must admit, we walked to the old town on several occasions. 30 minute walk, but with beautiful views. The beaches close by are lovely. There is a great walking path along the coast, and at some spots you can walk down stone steps to small seating areas, where you can also jump into the ocean and swim. We did this instead of going to the pebble beaches and hiring sun loungers.
Overall, this was a really nice hotel, perfect for what we wanted. It is not high end, glam or luxurious, but it is comfortable, clean and friendly.
3.3/5
Please listen to me when I say this this not the place for you. Let me preface this by saying, I have worked in hotels and completely understand that things break and it’s out of our control. It’s the complete lack of communication from the management that I take issue with. To start, when I booked through ******* weeks before my arrival I messaged the hotel and asked if I could come store my bags since I would be there prior to check in time. No answer. That should have been my first clue about their atrocious customer service. I forgot about it until the day before and messaged them again via *******. Still no answer. I found them via WhatsApp and messaged them at 7:29 am. Almost three full hours later they finally responded that yes, I could drop my luggage off (spoiler alert- I had given up on getting a response and already went straight to the property and dropped it off with the guy at check in). They also said that the lock on my door was broken and wouldn’t be fixed until the next day and they could provide other accommodation. Unfortunately I did not see their message because I was exploring old town and at the beach and didn’t realize there was an issue until I went to check into the room around 3:00 pm and could not lock the door. I went downstairs and informed the check in guy who said he would contact the manager. Ok no big deal, I thanked him and went back to my room and waited and waited, and finally contacted the manager via WhatsApp again and asked about another room if this one could not be fixed. They said there was no other rooms available tonight and that hopefully the repairman would be able to resolve the issue (3:45 pm). Why did they offer alternative accommodation if they had no rooms available?? I wait some more and finally decide I need to shower so I lock the bathroom door since I couldn't lock the actual room door. Fast forward to me being locked in the bathroom for a good ten minutes. Long enough for me to begin to panic because my phone was in the main room and would anyone hear me? I finally get the bathroom door open and clearly there has been no repairman during this time. I message the manager again (4:45pm) and asked if they knew when he would be here as I was getting very hungry now. I can see they are online. No response. Twenty min later I texted them a “?” Again I see them come online. Still no response. I finally just grab anything that important that I wouldn’t want stolen and head to dinner. In the meantime I contact ******* to make sure this whole situation is documented. The ******* representative also contacted the manager and did not get a response. 50 minutes later I message them again that this is unprofessional and unacceptable and also their listing is still showing on Kayak yet they said they had no rooms available. Like I said I totally get that these things happen. What upsets me is that their way of dealing with it was to completely ignore me instead of checking in and keeping me updated wi