Hotéis em Dubai com Wi-Fi

The hotel is ideally situated, offering a commendable location. However, attention to cleanliness and room service requires improvement. Notably, the bathroom's washbasin lacked proper drainage, an issue that persisted despite reporting it to the staff.

I recently stayed at the SLS Dubai Hotel & Residences, and while the location is excellent and the rooms are quite nice, my experience was significantly marred by the service, particularly the rude behavior of one staff member named Marycho. First, let's acknowledge the positives: the hotel is in a prime location, offering convenient access to Dubai's main attractions and breathtaking city views. The rooms were spacious, modern, and comfortable, with all the amenities you would expect from a luxury hotel. However, the service was a major letdown. From the moment I arrived, I felt like an inconvenience to the staff. Check-in was slow, and the front desk staff seemed disinterested in assisting guests. The standout negative experience, though, was with a staff member named Marycho. Her rude and dismissive attitude was shocking and made me feel unwelcome during my stay. When I approached her with a simple request, she was not only unhelpful but also condescending, as if I were bothering her. The lack of professionalism extended beyond just Marycho. Room service was consistently slow, and my orders were frequently incorrect. Housekeeping was inconsistent, often forgetting to restock essential items, and it seemed like the staff had little training in customer service. In conclusion, while the location and rooms at SLS Dubai Hotel & Residences are commendable, the poor service, particularly the unacceptable behavior from staff member Marycho, overshadowed these positives. I expected a much higher level of hospitality and customer service from a hotel of this caliber and would hesitate to recommend it based on my experience.

+ friendly staff + windows did not face the road, the room was quiet + close to the subway - We were put in a room with one bed for smokers, although I had booked a room with two beds in a non-smoking room, at check-in they did not warn us that we would be put in such a room and did not offer any other options, I had to go down and find out why we were put in such a room; the floor where the room was located also smelled of smoke - The next day we were moved to the room as I had booked, but the refrigerator did not freeze there, we contacted the reception - no result. - A piece of clothing was missing from the room where we slept the first night, we searched everything and even contacted the reception - it was not found. - The hotel has an option to order additional amenities in the room, in the evening we ordered a toothbrush, but it was never brought. - Monotonous breakfasts - Once there was a couple smoking at breakfast (indoors) and they were not kicked out - Smoking is allowed on the roof where the pool is located - On the hotel website stated free shuttle to the beach - at the reception said that there is no shuttle to the beach, only to the shopping centers We stayed at the hotel for a week. If you're a smoker or not bothered by the smell, probably you'll be fine.

Close to the International Airport, amazing deals on prices but a little far to get to Dubai City Centre where everything is. Great for business short trips.

We Stayed for 5 nights at th Fairmont Dubai and thoroughly enjoyed our stay. From check in to check out with the lovely girl her name's, (Ms .Gharam)she was polite and extremely helpful. My husband and I stayed in a nice view room which had plenty of space for the two of us. The room was very clean and comfortable. We wanted a few days of rest and we enjoyed our time by the pool during the day. The staff at the poolside bar and restaurant were lovely and looked after us all day. A big thank you for all the staff and special thanks to Ms Gharam at front desk for her excellent service. Our favourite restaurant in the evening was greac, sushi. Food was really tasty and Also thank you to the man who was in charge of Shisha. The grape and mint was an amazing combination. We will definitely return to the Fairmont Dubai

I had an amazing one night stay at the QE2 - as a Brit now living in Austrália the QE2 has a special place in my heart - never as a Cunard ship could I have afforded travelling to New York - now I could and the ship is sparkling - the renovation is fantastic throwing you back to the heyday of her life - the service was fantastic the food and drink authentic and worth the stay! My wife says I better come back with her

Very good location, Lulu supermarket, metro station, 10 min bus to the beach. The hotel is lovely and clean and beautiful. Also love service and people who work for the hotel. Come back in November and definitely recommend

What did we like: We like the spacious rooms The location is next to the train station The luggage and house keeping staff are friendly and helpful Beautiful view from from the apartment The bar was fun to hang out and have a beer What did we not like: We did not get what we booked and paid for at this accommodation. They combined our rooms and called it an upgrade. Rooms were not ready at check in time and we were told to pay more if they gave us the room at 1:30 to leave our bags. The lady at the front had a breakdown and was rude when we asked for the rooms we booked and not their upgrade. Lastly check in and check out takes a min of 20 minutes so be prepared to wait. Experience dated : 06 Feb 2024 All in all, this accommodation is satisfactory.

The Obelisk, Dubai Club upgrade is a must! The 360 degree views from floor 51 are unforgettable. I enjoyed many a cup of tea on Floor51 viewing amazing sunsets, the night sky and watching the coloured lights on the Burj Khalifa. During a very hot period due to a sudden change in the weather it was a treat to be able ‘pop’ to floor 51 and enjoy tea/coffee, afternoon tea and drinks in the evening whilst enjoying the stunning views. An excellent breakfast with a wide variety of items to meet all dietary needs. The room was lovely with stunning views. The swimming pool allowed a good swim and was particularly pretty in the evening. Fascinating watching the window cleaners! Not a job I would want. I am full of admiration. We did receive an upgrade as we waited 90 minutes to check in for club class. Staff need to be more relaxed. Just feel they are on edge. Your plate disappears nearly before you have finished eating. This in turn put me on edge. A more welcoming atmosphere needs to be adopted but still remaining standards. A special thank you goes to 'Satish' (do hope I have the correct name). He provided me with excellent service. i do say a very big 'thank you' to him. Satish you left me with some very interesting thoughts! To which I say thank you.

I stayed almost 7 days and extended my booking 3 times due to business situation, Great hotel and great staff, everything was more than perfect, and I would like to thank especially Mr. Sobhy from reception, for his valuable advises; and Ms. Ouijdane from guests relations, for her amazing support and help to solve any issue that we had; and Mr. Shan from housekeeping, he was cleaning the room with happiness, professionalism, and smile was always on his face Thank you