The reception service is terrible, they took a very long time to complete the check-in procedures , They would ask for 150 AED as security deposit by cash, if you pay by card at the time of check out they will tell that some network error is there so we will return the money in cash but we should deduct 10 AED as handover charges(Complete Scam), rooms are too Small for 2 Guest, hardly you can move around the room , it has basic requirements only, the hotel do not provide slippers, tooth brush, shaving kit or even lotions , they only re fell shower gel bottles, parking is small and can accommodate 18 cars in total but security guard is very helpful to arrange space on the side. breakfast is very very poor and mainly Asian and not international. i truly appreciate the two gentlemen's working each day during breakfast time , they were so accommodating and smiling all the time and ready to do extra , this also include the guy at the Egg station, these guys are awesome. in order to use swimming pool or gym you should walk to the other facility(Grand). no night or day manager seen around over the past one week during my stay. this is not a leisure hotel its more of business hotel only if you want a place to sleep nothing more. Again very poor reception service and below the average standards in UAE.
Traduzir