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5 star

Eurostars Hotel de la Reconquista
4.3/569 avaliações

Eurostars Hotel de la Reconquista

Oviedo|0.21km de El Corte Ingles
I love the character of this hotel, its charm is special and the rooms have a class. This time I was disappointed by the continuous passage of people from a colloquium, the noise of the rolling plate of the room service and I had neighbors especially the second night when I heard everything: their discussion, their physical noise, their television. It was hell, and I realized I was in a larger room, a passage through a simple door communicated with the next room (109/107). The hotel has a very good location, and it is very good for you to find a good location. On the other hand my room was quiet, but without double glass, the goods passing the night made me a party! The restaurant Mil Cent is in the centre of the hotel, with a nice restaurant, good products, pleasant reception, excellent iberic jam, Dilmah tea. The rooms are clean and the staff are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean and the rooms are clean There are other hotels with very good standing, that's what I'll try next time.
Barcelo Hotel Oviedo Cervantes
4.4/570 avaliações

Barcelo Hotel Oviedo Cervantes

Oviedo|0.38km de El Corte Ingles
This is a lovely, well-located hotel with friendly, diligent staff. Our ”superior” (i.e. standard) room was relatively large and very comfortable with perhaps the most luxurious bedding we encountered during our three week sojourn by car across northern Spain. The site offers easy and very enjoyable walking routes to the city centre and old town and it is surrounded by a good range of restaurants and bars. A special shout-out to our multilingual friend Alberto at reception who made us feel especially welcome and who gave us several good recommendations to enhance our stay. Our only misgiving about the place was in regard to the hotel restaurant, La Palmero del Indiano. The space is stylish and welcoming and the servers we had during two dinners, a lunch, and a room service delivery were clearly doing their very gracious best. However, our unfortunate impression was that the restaurant was understaffed and service suffered as a result. Yes, we did take account of the fact that meals tend to unfold at a more leisurely pace than we are used to in Canada. But, more than once, the dishes we received were not what we had ordered or, worse, the requested items never appeared at all. Skip this part if TL;DR is already a factor. It is clearly on us for not being able to speak Spanish, but another dimension of the problem seemed to occur once the servers left the table with our orders in English then tried to match them to the corresponding dishes on the Spanish menu before sending their ticket to the kitchen. This seemed to be a problem every/every time we placed an order, even when we tried to do the matching ourselves by simultaneously consulting both the English and Spanish menus. So, managers, here is an obvious suggestion: Either (a) assign a number to menu items on both English and Spanish menus to ease the job of your servers and minimize confusion, or (b) include a subscript of their Spanish names on the English menu. Overall, we would highly recommend this hotel and we look forward to returning there, and to the great city of Oviedo, in the next year.

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Castillo Del Bosque la Zoreda
4.7/579 avaliações
The hotel as a whole is a beautiful place in a wonderful location. The first impression was great. Friendly and welcoming check-in. However, once details come up and they are not resolved, it becomes annoying. Rooms lack basic amenities like tissues, cotton buds, cotton pads, nail file (amenities that are standard in a 5 star hotel). The same room types, which cost exactly the same per night, differ in the amenities that are available in some and not in others. We have 3 rooms of the same category. For example, there is full body mirror in room 203. But a mirror in room 202. (Same room type.) There is a long full-length mirror in 203 and 103 and there is none in 202. There is also a coffee maker in 202 but not in the other 2 rooms.. these are small insignificant details. The biggest problem is not the lack of amenities but the lack of attention because there is not enough staff. It's really a ”one man show”.... In the F&B areas. At the reception... no one answers the phone when you need reception and the coffee at breakfast only comes after breakfast has already been served... feel sorry for the poor staff, they are overworked. However when you need something done in the room... you can call and call, they might apologise but no other solution is given other than a room move. Which on a holiday is not very practical. The bathroom blinds in room 202 are damaged, no one even tries to fix it. In room 203 the windows do not open (faulty) maintenance does not check the condition... only solution is a room move... it would be nice for at least a gesture of finding a solution... I hope the people in charge read this because the place is beautiful, it has a lot of potential and it would be nice if other future guests could enjoy it and not be annoyed by small details that add up and become a burden during the stay.

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