Descubra sua estadia em Snellville

Always love staying here. The location is great. Beds are very comfortable and the rooms are always nice and clean. They have great breakfast and friendly staff. I always recommend staying here

My husband and I travel a lot for business and pleasure around the world and we like to stay at Hampton Inn & suites as much as possible. This Hampton on Pharrs Road is our favorite. We’ve stayed here many many times. Hubby likes it because it’s near his company headquarter. I like it because it has a great gym ( plenty of space, a cable machine, free weights, kettle bells, yoga mats, bosu ball, running machines and an elliptical) I’m a gym rat. I use the gym at least an hour or two each day whenever I stay there. The staff are very friendly and helpful, provided us everything we need. We enjoy their daily breakfast too. However, there is one thing we’ve noticed at the hotel parking lot. We are their “Diamond Member “ , and there are three parking spots designed to the Diamond Members with a sign in front of each spot. Since we travel for business sometimes we tend to have a few suitcases of tools. We would prefer to park at the designated Diamond Member spot because it’s closer to the doorway so we don’t have to drag the heavy suitcases across the parking lot ( parking can be very competitive in this hotel, especially during weekends) . But we saw their employees’ cars often parked at one or two or sometimes all of the Diamond spots ( we saw the employees come out of the car parked at the Diamond spot a few times). So we ended up park at further spot and just carried our suitcases across parking lot multiple times. We mentioned this observation to one of the staff , she just said “ oh we have to get that fixed .” We just thought it would be nice that the designated Diamond member spots are actually saved for people with extreme loyalty to their hotel. Other than that, we love this hotel , and we will continue to book Hampton inn anywhere we go.

The property looked good as we arrived, the lobby was clean and had no smell that caught my attention. The meeting with the person behind the counter was pleasant and comfortable and I was pleasantly surprised. Unpacking my car in parking lot, I noticed the parking lot was clean and quiet, but we arrived at nearly 10pm so it might have been that most people were already sleeping. The sleeping room was clean and had no smell that caught my attention. The bed was very comfortable and smelled like fresh linens. The water facilities were clean, had good pressure, and gave no issues, except that the shower door didn't want to stay closed, it kept sliding open and because of this the floor outside the shower got extra wet. I have no idea how they would be able to fix that. I doubt every shower at this hotel has that same problem, so I do not have a negative idea of this hotel because of it. We did not get to the lobby for breakfast the next morning, so I have no opinion of it. I can add that less than a month before this, I stayed at this same hotel with my mom and had the same positive experience except that the shower door did not slide open. During that stay we did not get down to the lobby the next morning for breakfast, so I am unable to comment there. I purposefully chose this hotel the second time with the idea that the first experience was a happy one and I expected the second to be just as great. I was not disappointed. I would definitely stay here again, out of the last dozen hotels within the same price range I've stayed in over the last couple of years, this one rated highest on cleanliness, quietness, staff friendliness and cooperation.

I booked Comfort Inn through *********** due to its proximity to Stone Mountain and other attractions we were interested in.I was a little hesitant after some of the reviews, but figured we were not going to be there very much, and I've stayed in some pretty rough places. After staying here for 4 nights, I legitimately only have a few minor complaints. This hotel is old and tired, in need of a desperate renovation, but that did not take away from the comfort of it. Had some of the more comfortable hotel beds I've ever slept on, and floors were quiet, which provided a restful nights sleep. My biggest complaint is that I canceled a different hotel because *********** stated it had a 100$ Security Deposit, this one did not have one listed. To my surprise, at check-in, right on the counter, there was a paper that stated a 100$ refundable security deposit was required...so that was a little disappointing. The pool area looked nice but was under maintenance for our entire stay. The breakfast was a normal contentintal hotel breakfast. One review stated its hard to find...I wouldn't necessarily say it's hard to find...just a bit of a inconvenience as there is only 1 direction in and one direction out...you can only turn right out of the hotel and have to basically make the block to go anywhere. The staff was extremely friendly and helpful. The housekeepers serviced our room every two days... but would give us fresh towels anytime we asked. The staff upgraded the door locks during our stay, they let us know up front that they were going to be doing this, that once it was done, we would need to get a new key....so we did so...but we were only given one key due to them not having many of the new key cards. Overall, we enjoyed our stay, while the place could use a good updating and maybe a little painting and cleaning. We would consider staying here again.

Very clean, friendly staff, good breakfast. Room was ready & clean, plenty of towels. WIFI instructions easy to follow & TV remote & instructions same. Ice machine easily accessable. I would stay here next time we are in the area.

When I checked in the guy at the front desk asked me for my ID and the card I used when I booked. I booked on hotels.com and already paid $207 for my room but he insisted that I did not. I even showed him my US bank app on my phone and that the transaction was completed. He wanted to charge me $177 and said that he would refund me the $207. I went with it because I thought he was saving me money. The guy ended up charging me an extra $88 for taxes and fees that were not included in the $177! He showed me my receipt and I realized that he charged me for someone else's room! My driver's license clearly showed my name so I don't know how he mistook ”Shing Her” for ”Jerry Xiong”. Well, that was a total of $266 he took out of my bank account that I could've used over the weekend. Because it was a weekend I had to wait 5 days to get my refund. At least the room was clean and other staff were friendly. One of the staff members took the time to have a conversation with my 5 yr old daughter and I thought that was nice as some people don't bother with kids.

The room was nice clean, the location of the hotel is perfect since it is quiet but still accessible to what Lawrenceville has to offer. The price of stay was very reasonable. Additionally, La’Toya was really sweet when checking me in, she provided great service!