Breakfast is a simple American breakfast, there is a free take-away coffee, hot water is available 24 hours a day, it is very convenient, the first time I stayed at this hotel feels good! I took two old people and asked for a room with two big beds. It was quite spacious and convenient for each other. In short, it was nice and clean and tidy.
First I was given a room that hadn't been cleaned...4th floor. Next room across the hall was clean but not in good repair. Window shade tearing, Curtain torn, bathroom plugin did not work. Soap dispenser in shower broken. Pillow liners zippers were broken. I did find 3 out of 6 that I could use on one bed. Towels were rough and thin. Hallways and elevator floors dirty and crumbs in corners. Outside trash cans emptied but sticky debris all over lids. I did not eat breakfast because if you can't see the obvious detail food has to be mishandled. First morning smoke detector went off at 6 am.
Our family of four (2 teens) stayed here 6 nights. Having a separate bedroom, suite style, made all the difference for us so we didn’t all have to go to bed at the same time for a full week. There was plenty of space for us to store our bags, but a luggage rack would have been helpful. A few more things that would have helped: more hangers in the closet, some hooks by the front door for jackets (had to go thru bedroom for closet), and a couple of “purse hooks” under the entryway shelf, a couple more towel hooks in the bath behind the door, and a hook or bar for a kitchen towel by the sink. Also, some usb charging ports are pretty much standard these days, and in our room could only be found on the bedroom clock. An additional comfortable chair in the tv space would be nice to fit a 4th person. We had to use the desk chair, not so great. The beds, blankets and pillows were very comfortable, and the room dark for sleep. We didn’t hear much outside noise, but the a/c-heat system had a loud hum and strong breeze. We found that even in winter we needed to keep it on a/c or the space would heat up overnight to the mid-70’s and become stuffy. The kitchen was quirky and pots for cooking were insufficient. I only cooked once. There was no pan for making eggs, just steep-sided sauté pots, but breakfast had eggs every day. I made my own one day when the eggs had cheese in them that I couldn’t eat. I washed everything by hand until the last day because with 4 people and 4 each glasses, mugs, plates, we ran out quickly. Breakfast was fantastic, with hot options and something for everyone, including bagels and pastries, bacon or sausage, waffle iron, oatmeal with toppings, fruit, snack bars, yogurt with additional toppings, sliced cheeses (even Brie!), cereal (mostly sugary varieties), I do appreciate the Udi’s gluten-free bagels every morning, and hand cut fresh fruit. I am celiac and never got sick from the food. It was a nice start to our day for skiing. The hot tub was a great apres-ski, with the pool for cooling off. The hot tub itself was large enough for two Mamini es and plenty hot. Towels were sp**** and there never seemed to be any clean ones when we would go so we’d have to go to the desk to ask, a bit inconvenient walking around in a swimsuit. Our room was on the second floor a few doors from the entry, which was really convenient for us. We still had a nice view of the mountains. The rooms were generally quite clean, but our bathroom needed a deep clean. The metal trim was grimy and the wallpaper was coated in a layer of dust. Everything else was adequately clean but I noticed this right away and it really bugged me. However, it was not enough to reduce my rating. The hotel layout was logical and easy to navigate. Location was good, close to restaurants and Costco, 40-45 minutes from Snowbird/Alta, easy access to the freeway system, friendly staff. We enjoyed our stay! Will likely return.
Excellent
15 avaliação
4.3/5
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R$ 873
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Breakfast from 5 to 9 o'clock, dinner from 5 to 7 o'clock. Breakfast and dinner are free and varied. The room is a suite, large and spacious. I didn't have any change in the previous two days. I forgot to give a tip. After I went back and forth, I just got to be disturbed. I gave $10 in consumption. Later, when I left in the morning, I put $1 in bed. Slippers, your own toothpaste toothbrush needs to bring your own. There is a car to the airport every 15 minutes, the distance is 20 minutes. The shuttle is scheduled to go to the airport at 4:15 in the morning. When the person arrives at the lobby, the front desk will call the car. It is Uber. It takes 5 minutes to pay for the hotel. By the way, the hotel's parking is free. The nearby residential area is awesome. If you come to Salt Lake City next time, you will choose here.
The rooms are almost identical as the real Hilton down town I’m not sure what that says about Hilton but this place was only 80 something dollars. The walls are just as thin at the Hilton that is 200 dollars a night. The only difference is that there isn’t a bar where you can take a 25 dollar bottle of wine to your room for 100 dollars. This place is completely adequate. I think the people with the negative reviews don’t have much experience in hotels. I’m in a hotel at least 90 nights a year. The Hilton brand is so good in Utah. I have stayed in the one on foothill like another person was mentioning how much better it was and the only difference is a a little shop where you can buy a Kirkland bottle of water for 4 dollars. When I want to stay somewhere like the people complaining we’re expecting for literally 60 dollars more you can stay at a Hyatt brand and in my experience it’s worth it if you don’t want to collect the extra money from your tdy allowance. You spend 90 dollars for a room and expect a luxurious experience I just find it humorous. Eat your waffle, yes the walls are thin, sleep in what you paid for because it’s not bad and stop trying to give a crappy review. My room as always been clean, the staff as always been friendly, I have never had my meds stolen like at the Marriott whose housekeepers have access to the safe in the room. You are in a bargain hotel if you want a completely silent room go to to the Hyatt regency and you will get what apparently you expect of all hotels. Other wise stop trying to ruin a business. Also if you have a daughter in a wheelchair in a sensitive medical condition spring for the extra 40 bucks. Again this place is fine comfortably and meets all my needs plus there is hbo. The one and only issue I have had is they ran out of towels so I can’t take my nightly sorry and they need to switch to a k cup coffee maker.
This is an unsafe place to stay. The staff are the contributing factor in this toxic and dangerous environment . The place employs abhorrent and judgmental evening staff. During our stay, maintenance personnel were masquerading as security using intimidation tactics on the guests. The general manager is of no assistance in addressing these concerns. It was evident by his response that he just wants the guests to go away and keep their mouths shut. If you value your safety and well-being please stay elsewhere.
Very rude employees they acted annoyed when I asked for my platinum member room upgrade and late check out, they acted like they were doing me a favor for getting my room key reset. I said hello to the front desk staff numerous times while passing through they literally just scowled at me with out saying a word. This is a problem with management considering it was every clerk. I was here on business I work for the federal government and they treated me like a bum I have also stayed at 75 Marriotts this year I was expecting to be met with at least common courtesy. Their GM is impossible to get a hold of. In closing if you feel like getting treated like garbage stay here. Also when I was leaving and asked for a copy of my receipt the lady printed off a receipt from October when I stayed here then proceeded to tell me I had not even stayed there, it was so confusing. They need to hire new staff. Oh also the cleaning staff took the liberty of rearranging my medications that were out. Im pretty sure they did this to read them and find out if there was anything worth taking good thing I don’t take anything like that. I will never stay here again it’s ran by red stone hotel group I can’t imagine what kind of llc this is they did not even have contact info, lastly it’s the same price as the Sheridan. I don’t know where they get off charging 140 dollars for motel 6 accommodations.
To begin with the people at the front the front desk were extremely rude, couldn't speak English very well and then there were booking issues that my wife had to deal with before we even got there, then there was the Construction issues (streets all dug up) that blocked us from even getting into the building/parking area without spending almost 45 minutes hunting for a route that would get us in even after calling the front desk asking for alternative streets to get to the building. They didn't even know the name of the streets around them to provide directions. This went on all week and several people who had reservations there experienced the same thing and voiced their dissatisfaction the the front desk only to be dismissed, again very rudely. The halls were dirty as was the room. We had no water on Friday for over 12 hours due to the afore mentioned Construction. The outside doors at the end of the halls did not lock allowing homeless folks to come in at all hours of the night to use the vending machines, we didn't know who was supposed to be in the building and who wasn't, therefore we did not feel safe the whole time we were there. We checked in on 9/6/21 for a Convention for our business. We had no pets, but when we checked out they did not want to give us a copy of the receipt. My wife insisted and they finally provided one. She stood there and reviewed the receipt and found where we had been charged a q”Pet Charge” on 9/8/21, the third day of our stay. She confronted the Desk Clerk who started making up stories to justified the fee. She told him to remove it because did not have any pets with us and they said they could not do so at that moment and would do it later. We checked our credit card a few days later and again after we returned home to Tennessee on the 24th and the charge had not been removed. We have disputed the charge and asked about how we can file credit card fraud and thief charges against this hotel. The information is being sent out to us. There room was never cleaned, nor replenished, we had to go to the desk every day to get towels, wash clothes, toilet paper and carry our own trash down to the lobby to get rid of it. We would have changed hotels had something else been available, but with the Convention and a couple other large events going on in the area, there were none available that would work out and then we are told that even if we had found another place we would still be charged the fee for the entire 8 days whether we stayed or not. We were stuck. We wouldn't recommend this place to anyone and we certainly won't be going back there.
Very nice facility, clean and comfortable, and friendly, helpful front desk staff. Good location for access to ski areas. Their “signature hot breakfast” was awful; if not for that, I would have given a five star rating. The turkey sausage patties were like eating shoe leather (I couldn’t eat it, threw it out) and the omelettes were institutional with what looked and tasted like processed cheese inside. I was told they could not serve anything better, that this was a “brand” requirement. Reflects very poorly on the brand, I’d say. Fortunately we were traveling by car and could bring our own breakfast food. I went downstairs every morning to get bananas (which were just-right ripe) to go with the unsweetened yogurt and homemade muffins and granola that we’d brought, so I can’t speak otherwise to the quality of their cold foods.
Excellent
1 avaliação
4.3/5
Preço a partir de
R$ 545
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The Holiday Inn Express and Suites is located in the heart of all things that brings you to Murray, UT. We are the nearest hotel from Intermountain Medical Center in Murray, UT, and less than 20 miles from the internationally acclaimed "greatest snow on earth" at Snowbird, Brighton, Solitude and Alta ski resorts. We have it all. We are only a short 14 minute walk from the Murray Central Transportation Center with direct access to Salt Lake International Airport, Downtown Salt Lake City via UTA Frontrunner and TRAX trains. We are 6 miles from Mountain America Exposition Center and 8 miles from Delta Center and just minutes from premier shopping, dining and entertainment and all the adventures that Salt Lake City, the Wasatch Mountains and the Salt Lake Valley has to offer. Whether you are here for business or leisure, The Holiday Inn Express and Suites is a favorite for visitors to Murray and look forward to becoming your favorite too.
With a stay at Crystal Inn Hotel & Suites Midvalley in Murray (Midvalley), you'll be within a 15-minute drive of Big Cottonwood Canyon and Salt Palace Convention Center. This hotel is 10.9 mi (17.6 km) from University of Utah and 15.2 mi (24.4 km) from Snowbird Ski Resort.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, ski storage, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Crystal Inn Hotel & Suites Midvalley. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Murray? This hotel has 2185 square feet (203 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 128 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Come and enjoy the Hampton Inn Salt Lake City/Murray hotel! Our hotel is in the center of the beautiful Salt Lake Valley of Utah, just fifteen minutes from all the fun and excitement that Salt Lake has to offer. Our hotel is located along an outdoor jogging and activity track that follows the Jordan River all the way to the southern part of the valley. Enjoy an invigorating way to take in all of the Salt Lake area magnificence.
Start your day with our great complimentary hot breakfast served daily. The Hampton Inn hotel offers a variety of quality foods among which are fresh-sliced fruit, fresh-baked pastries, yogurt, egg patties, sausage, French toast sticks and more!
Whether coming back at the end of a workday, a run on the outdoor track, a full day of skiing or a workout in our on-site fitness room, relax in our heated pool and hot-tub so you are ready for a night of fun on the town. Come stay with us! We guarantee you will be 100% satisfied: that's our Hampton Guarantee!
We love having you here in Utah at the Hampton Inn Salt Lake City/Murray hotel!
Feel welcome the moment you arrive at Home2 Suites by Hilton Salt Lake City-Murray, UT. Located just across the street from the Intermountain Medical Center and close to the freeway, this contemporary Murray, Utah, hotel offers convenient access to Salt Lake City, less than nine miles away. Salt Lake City International Airport is approximately 20 minutes’ drive away and leisure activities including skiing, and extensive shopping and dining options can be easily reached from our all-suite hotel in Murray, UT.
Make yourself comfortable in a flexible studio or one bedroom suites. The unique "Working Wall" - that's the kitchen, work area and storage - lets you create your own space. Enjoy modern amenities including complimentary WiFi, an iHome docking station, an HDTV and a full kitchen with a dishwasher, microwave and refrigerator. Pack the dog bowl and leash – your pet is more than welcome at this Home2 hotel near Salt Lake City. Pick up snacks or anything you might have forgotten at the 24-hour Home2 MKT®.
Start your day with complimentary breakfast at our Inspired Table™ and charge your laptop in the comfortable our Oasis lounge area. Plan a meeting for up to 130 people at this extended-stay hotel near Salt Lake City, in the 900 sq.ft. conference room. Refresh with a dip in the indoor saline swimming pool and work out with the latest exercise equipment in the free 24-hour fitness center. Save time and multitask at Spin2Cycle, where you can wash your clothes while you log a few miles on the treadmill.
Residence Inn Salt Lake City Murray offers the optimal balance between natural and urban delights. Located 8.3 miles due South of Temple Square, the Wasatch Mountains and adjacent Murray Park complement the convenience of easy I-15 access, nearby Intermountain Medical Center, Fashion Place Mall, and TRAX Murray Central Station. Guests can access popular venues such as the Salt Palace Convention Center, Mountain America Expo Center, University of Utah, and Vivint Smart Home Arena, where exciting events take place. Additionally, outdoor enthusiasts will find Alta, Snowbird, Brighton and Solitude for thrilling winter sports opportunities. This all-suites hotel provides comfort and convenience with full kitchens and spacious living areas. The indoor pool, whirlpool and fitness center offer relaxation and lifestyle control. Business and leisure travelers alike have come to rely on our free hot breakfast, free WiFi, and guest laundry facilities. The hotel welcomes furry companions to join in the fun.
Recharge at Fairfield Inn & Suites Salt Lake City Cottonwood in Holladay, Utah. Fuel up for your day near Salt Lake City with our hotel's free breakfast, which offers a mix of healthy options. Choose from a wide variety of morning favorites like fresh fruit, omelets, mini waffles, sweet breads, Chobani® Greek yogurt and bacon. Then, add your choice of toppings, such as shredded cheese and salsa, sliced almonds and agave syrup. At the end of the day, return to our hotel on South Highland Drive and unwind in our indoor swimming pool. Or host small business meetings and social events in Holladay in our hotel's 60-person meeting space. Find everything you need to stay productive on the road while in Utah. At Fairfield Inn & Suites Salt Lake City Cottonwood, you’re our #1 priority. Ask about The Fairfield 100% Guarantee™, where we promise satisfaction or we make it right. That's our commitment to you.
With a stay at Comfort Inn Murray - Salt Lake City South in Murray (Midvalley), you'll be within a 15-minute drive of Vivint Arena and Salt Palace Convention Center. This spa hotel is 10.8 mi (17.4 km) from University of Utah and 8.9 mi (14.3 km) from Big Cottonwood Canyon.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 98 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Whether you’re traveling for work or play, you will enjoy our extended stay hotel, TownePlace Suites by Marriott Salt Lake City Murray. Here you can balance work and free time as you like with unmatched comfort, flexibility and affordability. Located in the center of the Salt Lake Valley, we’re a quick drive to world class ski resorts and the dramatic Wasatch Mountains. A short walk from our hotel are restaurants, a beautiful park, shops, recreation centers and the renowned Intermountain Medical Center. Hop on light rail for a quick ride to downtown Salt Lake City or head south to Fashion Place, an upscale shopping mall. With our convenient location, our hotel is ideal for family vacations, business travel, relocation or your next outdoor adventure.
Complimentary high-speed Internet access at this Fairfield Inn by Marriott. Our Marriott hotel is located in the center of the beautiful Salt Lake City Valley. Always friendly, always clean. Our 60 guest rooms are full of thoughtful amenities, including a well-lit work desk with desk level outlet, Marriott's serene bedding experience, refrigerator & microwave in every room. We will get you started each day with our complimentary Hot Breakfast featuring scrambled eggs, waffles and sausage. We will also make your business travels easier by providing our complimentary business center with convenient fax and copy services. Relax in our refreshing indoor pool or warm up in our whirlpool hot tub. Our brand new fitness/cardio center is now open along with our guest laundry. At Fairfield Inn, you can always count on a friendly welcome!
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4.2/5
Very Good23 avaliação
Preço por noite a partir de: BRL 609
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4.6/5
Outstanding
GGuest UserGood solid room with kitchen we can cook our self at room and don’t need to go restaurant
This is an unsafe place to stay. The staff are the contributing factor in this toxic and dangerous environment . The place employs abhorrent and judgmental evening staff. During our stay, maintenance personnel were masquerading as security using intimidation tactics on the guests. The general manager is of no assistance in addressing these concerns. It was evident by his response that he just wants the guests to go away and keep their mouths shut. If you value your safety and well-being please stay elsewhere.
GGuest UserOur family of four (2 teens) stayed here 6 nights. Having a separate bedroom, suite style, made all the difference for us so we didn’t all have to go to bed at the same time for a full week. There was plenty of space for us to store our bags, but a luggage rack would have been helpful. A few more things that would have helped: more hangers in the closet, some hooks by the front door for jackets (had to go thru bedroom for closet), and a couple of “purse hooks” under the entryway shelf, a couple more towel hooks in the bath behind the door, and a hook or bar for a kitchen towel by the sink. Also, some usb charging ports are pretty much standard these days, and in our room could only be found on the bedroom clock. An additional comfortable chair in the tv space would be nice to fit a 4th person. We had to use the desk chair, not so great. The beds, blankets and pillows were very comfortable, and the room dark for sleep. We didn’t hear much outside noise, but the a/c-heat system had a loud hum and strong breeze. We found that even in winter we needed to keep it on a/c or the space would heat up overnight to the mid-70’s and become stuffy. The kitchen was quirky and pots for cooking were insufficient. I only cooked once. There was no pan for making eggs, just steep-sided sauté pots, but breakfast had eggs every day. I made my own one day when the eggs had cheese in them that I couldn’t eat. I washed everything by hand until the last day because with 4 people and 4 each glasses, mugs, plates, we ran out quickly. Breakfast was fantastic, with hot options and something for everyone, including bagels and pastries, bacon or sausage, waffle iron, oatmeal with toppings, fruit, snack bars, yogurt with additional toppings, sliced cheeses (even Brie!), cereal (mostly sugary varieties), I do appreciate the Udi’s gluten-free bagels every morning, and hand cut fresh fruit. I am celiac and never got sick from the food. It was a nice start to our day for skiing. The hot tub was a great apres-ski, with the pool for cooling off. The hot tub itself was large enough for two Mamini es and plenty hot. Towels were sp**** and there never seemed to be any clean ones when we would go so we’d have to go to the desk to ask, a bit inconvenient walking around in a swimsuit. Our room was on the second floor a few doors from the entry, which was really convenient for us. We still had a nice view of the mountains. The rooms were generally quite clean, but our bathroom needed a deep clean. The metal trim was grimy and the wallpaper was coated in a layer of dust. Everything else was adequately clean but I noticed this right away and it really bugged me. However, it was not enough to reduce my rating. The hotel layout was logical and easy to navigate. Location was good, close to restaurants and Costco, 40-45 minutes from Snowbird/Alta, easy access to the freeway system, friendly staff. We enjoyed our stay! Will likely return.
Very rude employees they acted annoyed when I asked for my platinum member room upgrade and late check out, they acted like they were doing me a favor for getting my room key reset. I said hello to the front desk staff numerous times while passing through they literally just scowled at me with out saying a word. This is a problem with management considering it was every clerk. I was here on business I work for the federal government and they treated me like a bum I have also stayed at 75 Marriotts this year I was expecting to be met with at least common courtesy. Their GM is impossible to get a hold of. In closing if you feel like getting treated like garbage stay here. Also when I was leaving and asked for a copy of my receipt the lady printed off a receipt from October when I stayed here then proceeded to tell me I had not even stayed there, it was so confusing. They need to hire new staff. Oh also the cleaning staff took the liberty of rearranging my medications that were out. Im pretty sure they did this to read them and find out if there was anything worth taking good thing I don’t take anything like that. I will never stay here again it’s ran by red stone hotel group I can’t imagine what kind of llc this is they did not even have contact info, lastly it’s the same price as the Sheridan. I don’t know where they get off charging 140 dollars for motel 6 accommodations.
GGuest UserBreakfast from 5 to 9 o'clock, dinner from 5 to 7 o'clock. Breakfast and dinner are free and varied. The room is a suite, large and spacious. I didn't have any change in the previous two days. I forgot to give a tip. After I went back and forth, I just got to be disturbed. I gave $10 in consumption. Later, when I left in the morning, I put $1 in bed. Slippers, your own toothpaste toothbrush needs to bring your own. There is a car to the airport every 15 minutes, the distance is 20 minutes. The shuttle is scheduled to go to the airport at 4:15 in the morning. When the person arrives at the lobby, the front desk will call the car. It is Uber. It takes 5 minutes to pay for the hotel. By the way, the hotel's parking is free. The nearby residential area is awesome. If you come to Salt Lake City next time, you will choose here.
The rooms are almost identical as the real Hilton down town I’m not sure what that says about Hilton but this place was only 80 something dollars. The walls are just as thin at the Hilton that is 200 dollars a night. The only difference is that there isn’t a bar where you can take a 25 dollar bottle of wine to your room for 100 dollars. This place is completely adequate. I think the people with the negative reviews don’t have much experience in hotels. I’m in a hotel at least 90 nights a year. The Hilton brand is so good in Utah. I have stayed in the one on foothill like another person was mentioning how much better it was and the only difference is a a little shop where you can buy a Kirkland bottle of water for 4 dollars. When I want to stay somewhere like the people complaining we’re expecting for literally 60 dollars more you can stay at a Hyatt brand and in my experience it’s worth it if you don’t want to collect the extra money from your tdy allowance. You spend 90 dollars for a room and expect a luxurious experience I just find it humorous. Eat your waffle, yes the walls are thin, sleep in what you paid for because it’s not bad and stop trying to give a crappy review. My room as always been clean, the staff as always been friendly, I have never had my meds stolen like at the Marriott whose housekeepers have access to the safe in the room. You are in a bargain hotel if you want a completely silent room go to to the Hyatt regency and you will get what apparently you expect of all hotels. Other wise stop trying to ruin a business. Also if you have a daughter in a wheelchair in a sensitive medical condition spring for the extra 40 bucks. Again this place is fine comfortably and meets all my needs plus there is hbo. The one and only issue I have had is they ran out of towels so I can’t take my nightly sorry and they need to switch to a k cup coffee maker.
LLANBreakfast is a simple American breakfast, there is a free take-away coffee, hot water is available 24 hours a day, it is very convenient, the first time I stayed at this hotel feels good! I took two old people and asked for a room with two big beds. It was quite spacious and convenient for each other. In short, it was nice and clean and tidy.
GGuest UserFirst I was given a room that hadn't been cleaned...4th floor. Next room across the hall was clean but not in good repair. Window shade tearing, Curtain torn, bathroom plugin did not work. Soap dispenser in shower broken. Pillow liners zippers were broken. I did find 3 out of 6 that I could use on one bed. Towels were rough and thin. Hallways and elevator floors dirty and crumbs in corners. Outside trash cans emptied but sticky debris all over lids. I did not eat breakfast because if you can't see the obvious detail food has to be mishandled. First morning smoke detector went off at 6 am.
GGuest UserTo begin with the people at the front the front desk were extremely rude, couldn't speak English very well and then there were booking issues that my wife had to deal with before we even got there, then there was the Construction issues (streets all dug up) that blocked us from even getting into the building/parking area without spending almost 45 minutes hunting for a route that would get us in even after calling the front desk asking for alternative streets to get to the building. They didn't even know the name of the streets around them to provide directions. This went on all week and several people who had reservations there experienced the same thing and voiced their dissatisfaction the the front desk only to be dismissed, again very rudely. The halls were dirty as was the room. We had no water on Friday for over 12 hours due to the afore mentioned Construction. The outside doors at the end of the halls did not lock allowing homeless folks to come in at all hours of the night to use the vending machines, we didn't know who was supposed to be in the building and who wasn't, therefore we did not feel safe the whole time we were there. We checked in on 9/6/21 for a Convention for our business. We had no pets, but when we checked out they did not want to give us a copy of the receipt. My wife insisted and they finally provided one. She stood there and reviewed the receipt and found where we had been charged a q”Pet Charge” on 9/8/21, the third day of our stay. She confronted the Desk Clerk who started making up stories to justified the fee. She told him to remove it because did not have any pets with us and they said they could not do so at that moment and would do it later. We checked our credit card a few days later and again after we returned home to Tennessee on the 24th and the charge had not been removed. We have disputed the charge and asked about how we can file credit card fraud and thief charges against this hotel. The information is being sent out to us. There room was never cleaned, nor replenished, we had to go to the desk every day to get towels, wash clothes, toilet paper and carry our own trash down to the lobby to get rid of it. We would have changed hotels had something else been available, but with the Convention and a couple other large events going on in the area, there were none available that would work out and then we are told that even if we had found another place we would still be charged the fee for the entire 8 days whether we stayed or not. We were stuck. We wouldn't recommend this place to anyone and we certainly won't be going back there.
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