Descubra sua estadia em Hamilton County

I stayed for almost a week at La Quinta in Hixson for a business trip. Cindy and Mary were excellent the entire time I was here and made sure my stay was satisfactory in every way. The hotel is very clean as well as the queen suite we stayed in. They also had a huge breakfast selection that was well maintained. I would definitely stay here again and recommend to other business acquaintances.

I booked a two queen room-“accessible.” Two days before, I called to confirm & to make sure we get an accessible room, as my husband has considerable mobility limitations. I was told that the accessible room was on the third floor, far down the hallway & with a regular tub-shower combo. I’m fact, though the rooms were listed as accessible, the hotel actually had no queen rooms with a walk-in shower. So, we were offered a king room, the only one with a walk-in shower. If this were where the saga ended, I may have given three stars. However, when we checked in, the AC did not work. The front desk worker told us he could not resolve the issue, as he was the only staff on site & did not have the skills. So, we spent the night sweating it out with only a vague promise of a possible discount when the manager came in the next day. Additionally, the remote for the blinds was missing & so we had to force them down. There were no bath towels, which was quickly remedied upon request. Honestly, I believe Lamar was doing the best HS could in a bad situation. If you have accessibility needs, ask a lot of questions before booking. We were in room 212 (actually on the ground level), which we were told was the only room with a walk-in shower. However, had my husband been fully wheelchair bound, he would not have been able to use it. The shower head was high up with no adjustment or wand. There is a built in shower chair, but it is not reached by the shower. It just isn’t very functional for someone who can’t stand for their full shower. The breakfast was fine. The meeting with the manager did yield a hefty discount. Had it not, which justified two rather than one star. The staff were overall very pleasant. The property simply does not provide adequate accessibility, while relying on this in promotional materials. I really do not appreciate being misled.

Ok, so Soddy Donets really have much of a selection of accommodations, which isn’t a huge surprise. A quick on line search found this place, very cheap price with a decent rating ( and some “clean” comments). Ok, here’s the GOOD! Cheap, rooms were clean, appeared to be safe area with well lite parking lot BAD/TURNOFF - their “front desk” is an outside secured bank teller type window with a sign to ring a bell. Once the employee came to window, she stretched her neck to view that it was only me and my sibling. So the door was buzzed and we were asked to come inside. A large Iron roll down grated remained down and separated us from the employees. Even though I always felt safe, ALL the vibes the staff were produced told me differently. Even though we had secured our rooms on line with cc, they insisted to take a $100 cash or credit deposit …. For ant damage or missing items from the room. I reluctant paid it. When my reservation online (third party) was made, only Smoking Rooms with one bed were showing. Again, figured I could deal with it one night. Upon check in midweek and in the evening, the car lot and unlit windows made it super obvious they had many rooms available. When I inquired about changing to a Non Smoking room for the night, she gave me some lame excuses about on-line booking and their limited ability to change rooms. Spoke to Mgr about this again in morning. While he listened and remained professional, he gave me same BS about inability to change room. OVERALL. If you can put up with absolutely Zero customer service and stupid rules….. oh and can put up with several very loud trains nearly through the night….. the price is right.lp

From the moment I walked in I felt welcomed. The ladies at the front desk had a sense of humor and made me laugh. That it isn't easy to do after driving a long distance. I asked to change rooms due to road noise. The ladies were very accommodating. The new room was clean and comfortable. The breakfast---Wow! I had to take 3 pictures because I could not fit it all in one shot. At check out, the lady at the front desk helped me with unifying my account. Great experience! I will stop here again when I am in the area.