Descubra sua estadia em Alpharetta

Currently staying at this hotel, decent ambience, courteous staff. Staying 5 nights at the property; came last night and leaving Friday. I use Marriott a lot in the US and around the world, have lifetime status with them and check out the reviews before staying at a property. A couple of things did not go well today on my 1st day. In the morning today, I saw a cockroach running around in the closet just as I was about to leave for work. Did not have time to fuss around, made sure my suitcase was closed and secure, took a quick video and left the room, showed it to the front desk and left for work. Hoping they came and took care of it and the cockroach does not start crawling around at night. Haven't seen it until now. And then after work in the evening, wanted to order room service since I was tired and did not want to venture out. I called the desk and they asked me to scan the menu and order online which I did just after 5:00 pm which is when the restaurant opens. I also received an email stating that the order had been placed. After 40-45 minutes, no delivery, so called front desk, they asked me about the order details which I gave to them. They checked and called back stating that there was a glitch and the order was never prepared. And finally the order came up; I had ordered 1 main course and a side salad, and they gave me a main course and a full dinner salad which is over twice the price. By this time, I did not have the patience or energy to call them back and just ate my main course along with a portion of the salad. Will probably mention it to them later to see if they can give me credit for the extra charge. So a disappointing first day, not sure what else I should expect during rest of the week.

I'm so disappointed with this hotel. My daughter was having surgery so I booked a 2 bedroom suite with full kitchen expecting to have a fully stocked kitchen. Cabinets were EMPTY. Few plates in the dishwasher , no cookware, no mugs. Really? I called the front desk who in turn had the manager call me.. the next day, who then told me”that's not a possibility”, then the house keeping manager called me ...again the NEXT day and said that she was not on site the day before. SO? House keeping never showed up, ever, even after calling me. I asked for them to come and unload the dishwasher and stock everything. They NEVER showed up. No toilet paper except for the half roll when we arrived, no soap in the kitchen, no way to wash dishes, no dish washing detergent, no towels in the kitchen, Nothing Nada. 2 remote controls for three TVs. Then to top it off the walls were paper thin and I was woken up by a foreigner next door talking so loudly that I had to call the front desk. This is not motel 6 ... or is it? When I checked out the manager still did not apologize. This is unacceptable. You pay for three nights, expect what is advertised, don't get it and then they don't even apologize or try to rectify it. So disappointing. Please GM talk to your hotel manager and house keeping manager and get them to do their jobs, Do NOT stay here. There were SOOOO Many other options. I'm so mad at myself for not believing the other reviews.

This is my go to place anytime I’m in the area. I can’t say enough good about the rooms, safety and great staff. I’ve never had a terrible experience here and they go out of the way to make your feel at home. On my last trip I had an issue with workers that were on site working…one of the workers were extremely loud while on his phone. I mentioned it to the front desk clerk and experienced a shun from this person, stating they had to be there. Not sure she is this locations newest hire or just hasn’t been broken in at the moment. Her lack of concern really struck me but I will be sure to mention it to some of the other staff who always go out of the way. That’s the only problem I have ever experienced with all of my stays here. Home away from home.

The accommodation is really good, but the breakfast is unchanged on the first floor, and then the deposit of 200 US dollars will be charged. If there is no problem with check-out, they said that they will return three to five days. The deposit is indeed a bit high. The accommodation is really good and comfortable.

The hotel is very cost-effective, the rooms are big, and the breakfast is good

Staying here on business, quiet and comfortable, good breakfast, convenient to eat nearby.

Very friendly staff. Very clean Can’t wait to return.

We had an emergency with our house and needed a few nights at lical hotel to msnsge through it. Allie bent over backwards to accomodate us and get us a room with short notice. DeAsia was terrific and accomodating as well. Great hospitality and customer focus! Very nice suite, super location, we will be back. Thank you Allie & DeAsia! Highly recommend!

1. The hotel is clean, quiet, free parking, with breakfast (milk, coffee, fruit, bread, yogurt), with outdoor swimming pool. 2. The location is good, 6 minutes drive to AVAlon pedestrian street (there are coffee shops, cinemas and clothing stores, etc., very elegant), 6 minutes drive to the very delicious Thai restaurant (nahm fine thai cuisine) (5310 windward parkway, suite C). 20 minutes drive to Zhonghua Supermarket, Chinese restaurants and other places. 3. I will choose this hotel next time,

The room environment is very good. It looks very nice. It's suitable for hanging out with friends. It's not far from the church. You don't have to get up too early to watch the sunrise. The surrounding environment is very good. I like it very much. There are many restaurants nearby.