Descubra sua estadia em Parchal

Overall it was a good experience. The bedroom with bathroom includes a living room and a small kitchen. Access conditions to the SPA could be better, as we have to walk more than half the way along the street no matter which route we take, which becomes cold and unpleasant, perhaps covering the sides of the corridors and the passage on one side of the hotel for the other was a good option. The same happens when going to the restaurant. Many children in the pool and jacuzzi, jumping into the pool and running around the pool, which makes the space not very pleasant to use. Breakfast is good, lots of bread, sweets, pastries and a coffee machine. However, for a 4* star hotel, there is little variety of fruit, there is no smoked salmon, avocado, or options for people with celiac disease, lactose-free milk only on request. Very friendly staff and excellent cleaning!

What a great little hotel. We stayed for onky 1 night, but wish we could have stayed longer. We arrived before check in time but our room was ready so Bianca the lovely reception lady showed us to our room, the yellow suite. The room was spacious, light and airy. Bathroom was good. The breakfast was wonderful with a great selection. My husband had his morning dip in the swimming pool. Excellent location easy walk to the major attractions and restaurants. We arrived by train and it was an easy walk from the station through the old centre. Would recommend as a great base to visit Portiamo.

A quiet and clean room.

AN EXPENSIVE ITEM WAS STOLEN I had a terrible experience with this hotel at the end of my trip. Firstly, the hotel is really small, smaller than the pictures they show, our room was really tiny. But we decided to ignore that and have a good stay. There’s no parking spots near the hotel, so we had to park 8 minutes (walking) away from the hotel. At the end of our staying, when we were doing the check out we had to leave the bags in the reception because we couldn’t walk 8 minutes with bags and with 38 degrees weather. When we returned an item was missing. This was the only stop I made before going home. It’s a car trip, no one had access besides the staff in the hotel or other clients. I was informed they don’t have cameras in the reception area. I was even poorly treated by a staff member named Giovanna, she completely disregarded the situation and said basically it was a “me” problem. And there’s nothing she could do. This can’t be standard procedure in a hotel. Me, as a paying customer I expect at least some care and respect towards my money and my belongings, your employee simply told me “it’s impossible” as if things like this never happen, I expected her at least to tell me she would look into it and disregard my issue completely. This was a terrible experience and I don’t recommend this hotel or this service to anyone else unless they want to be treated unfairly. Regards , Luzia Ferreira.

The hotel is located near the river where the bars and restaurants are. The hotel has a very good location, the hotel has a very good location and the hotel has a very good location. The room was large, we were in a four-fold, consisting of two rooms with two single beds each, one of the rooms was the bathroom and TV, and the other was the air conditioning and the closet. Both with windows to indoor patios. No refrigerator. Beds are comfortable, but coats are like cotton. In the bathroom there are gel and towels, but not hair dryer. The checkin is made inn. We had breakfast included that with the coronavirus theme can not be buffet, unless the day before at the reception of the hotel made inn, give you a paper with the breakfast options that are there and the next day you have to go to pick it up at the reception of the other Hotel at your time. The options are a salad, another sweet, fruit, yogurt, juices, coffee and a sweet. You can pick up everything and was good. The friendly and friendly reception staff speak Spanish well. I would recommend this hotel.

Don’t believe the negatives, these apartments are new, clean and have all required facilities, kitchen area, shower room and twin beds. Nice sunny balcony. There is a gymnasium on site and two swimming pools. Free shuttle bus to Gramacho and Pinta golf courses. I was on a golf trip, so exactly as i required, these are not really designed as family holiday apartments, albeit that families did seem to be enjoying them. If you want to walk. It’s only 1k to Gramacho club house and the adjacent supermarket, but remember there is the free shuttle. Staff were welcoming and helpful, I thoroughly recommend the Apartments, but if they want to improve things, a bar in the reception are, with snack options would be nice, but its not a game changer.

A truly great experience!! Room was comfortable and housekeeping excellent. Well placed with a view of the Marina. The highlight of each morning of my 5 night stay was the Breakfast. Fantastic choice and everything well cooked and presented. The staff, particularly the trainees, were always friendly and obliging. I couldn't fault anything about the Breakfast at all. The situation of the Hotel was ideal for me but might not suit everyone as it was sited out of the Town. A beautiful beach was adjacent to the Hotel and even out of season there were a variety of Restaurants nearby. All staff, the Receptionists, Restaurant staff and Housekeeping were outstanding, always greeted me with a smile and very helpful.

This was our second visit to the hotel. The facility is perfect. Exceptionally clean and well maintained. A special shout-out is deserved here to Eugenia in the pool bar who cannot do enough to serve you and will tirelessly take pictures as required. Every member of staff is so professional and engaging. Pool is a good size, plus a children's pool— plenty of sun beds with shade. Our room was a one-bed poolside apartment with a small functional kitchenette facility (2 ring hob, sink and full-size fridge). The bathroom and shower are huge. Maid service every day. Breakfast was good and can be taken outside on the patio. We didn't try the restaurant in the evening although the menu looked good (emphasis on meat) and seemed reasonably priced. Walking distance (10 mins) the ”secret” beaches at melho and pintadinho. Walk to Ferragudo town square, which is 20 minutes. A return Uber is approx 5-6 euros. There is complimentary car parking beneath and on the side of the complex. Am already arranging a return next year.

Excellent location, parking at the door and secure. Very pleasant staff and speaks perfect English. Great !!!