Descubra sua estadia em Krakowski

There is no better location if you want to relax before a flight. Modern, clean and with all necessary amenities and facilities to have a pleasant stay. Was also very happy since through my Trip Diamond membership I got a discount of about 15% on the best rates available online and even on the Hilton site

Best hotel mattress ever! Nice, pleasant hotel, well presented rooms and helpful staff. However I wanted to dedicate this feedback to our waitress, Agnieszka. She is a star! She is very customer oriented, polite, and must be an active listener as she remembered every detail. Moreover, she was so proactive and aware of the situation at the table. As I am after surgery she gave us space and time to eat the meal slowly without this uncomfortable constant checking of our table. She demonstrated emphaty by listening to my story and by caring. During our time at the restaurant she builded trust and clearly, she made us feel very welcome. She is a top star! ⭐️ Agnieszka, please, if you ever want to work in Customer Care in Malta, let me know. I will welcome you with open arms. Thank you for making our evening brighter!

The room was a bit on a small side, so it was a tight fit for three people and their luggage. However, the beds, mattresses, bedsheets, and pillows were comfortable. The bathroom was small as well. Everything was very clean. There is no refrigerator in the room, what they have is what they call a mini bar, it is basically a cooler. I was told that if we put something cold in there, it will keep the temperature for a few hours, but it does not produce any coldness. It was a big bummer because we needed to store some of our food in a refrigerator. At the same time, there was a little kettle with a bunch of hot tea and coffee we could make in the room, which was nice. We were also provided with courtesy water. The location of the hotel is convenient to get to grocery stores and center town. There is no public transport nearby, so we drove to everywhere we needed to go. Overall, a good stay.

Hotel lovely and clean, the rooms are basic but cleaned well every day, coffee and tea and bottled water in your room every day, our children stay in the room next door, i paid for a 3 bedroom but it only had a sofa bed in that was a bit small. Breakfast was lovely, lots to choose from. bar staff friendly and help full reception very helpful the hotel is about 3 miles from the main town and we got a taxi that was about £4.00 each way but more in busier times!

Choosed the hotel based on price and location. Modern rooms, clean, fantastic breakfast, professional staff. Not used to have constant humming from heating/ventilation system. Not enough parking space on the public parking place, however Hotel has own small parking. I will definitetly consider staying there during next trip.

Free parking, high quality breakfasts, very nice ladies at the reception and ladies cleaning the room.

Firstly this hotel is falsely advertising! There is a dirty empty swimming pool that hasn't been used since last year by the looks of it. There is no spa, it's all shut up and loads of spare chairs stored in the side of it. This is definitely not a 5* hotel, when asking about a taxi, we were given a card. No offer to call for us, the staff on thre front desk look miserable and mostly uninterested in all aspects of their work. The whole place is very clean but very dated. We had breakfast here every morning for a week. The same every morning was on offer, the cheese edges were hard where it had been sat, the breakfast cake hard and stale. Coffee from the machine was lovely! The first room we were given was fine but the air conditioning was running with water, they moved us to another room, the air conditioning was blowing hot air out, maybe they might have checked it before our move? So we moved to another room, which was fine, this was over a course of 2 days being here. My friend who paid a lot of money moved rooms twice too as her toilet didn't flush. We felt so awful for her as she paid for us all to go away and feels embarrassed that the hotel is not as advertised and after spending so much money too. However ... if you like to eat breakfast quietly, you will love it as just the 3 of us had the breakfast room to ourselves every day , apart from 2 days when there was another couple sat there. The dining room is empty. I think anyone looking to book this hotel should know that all the amenities listed are false and you are being done out of money. Oh and the luxury complimentary toiletries , consist of 2 sachets of shower gel, hope you have a tiny body! 2 shower caps and a cotton pad and cotton bud in a seperate box and 2 small soaps. We will never come back to this hotel!

I don't know what the five-star standard is, but it feels like sleeping in a grandmother's house in a rural Polish country. The location is about 6 kilometers away from the Old Town, and the breakfast is delicious. It is definitely a different experience from the modern style you usually stay in, so it is recommended at least once.