Descubra sua estadia em Papamoa

We stayed in beachfront spa villa. The unit is better than what is shown in the pictures, spacious bathroom with large spa looking out towards the beach, bright room with comfortable bed and the best thing of all is 'out of this world' view of Papamoa Beach. There is a short path leading from the deck to the beach (no roads to cross). We enjoyed eating fish and chips on the deck. We also had breakfasts in cafe Gather just across the road and dinner in Lantern. Both places were very good! The holiday park is walking distance from Papamoa Plaza with all the shops nearby. You can also hire bikes at the reception.

Fabulous place to stay. Our apartment was spotless, the kitchen was well equipped and the beds (I need one of those pillows) were extremely comfortable. Close to all amenities, you can just walk therefor a bit of shopping, the supermarket or dinner out. Accommodating staff and overall, highly recommended for a holiday or getaway weekend.

This establishment allows pets, but quite frankly I wouldn't let my dog anywhere near it. Spent a week here on work (clearly upset someone in bookings) and found it thoroughly unpleasant. On entry to the room I was greeted with carpet stains and an aroma akin to an ailing widowers home. Single beds serve as lounge seating and wooden decor and panelling throughout gives a distinctly 80s vibe. Shower is lined with black mould. The thermal pool may well be very pleasant but given its condition (refer to photographs) was not something I wanted to immerse my body in. Location is undesirable and driveway is on a corner of a busy road which is treacherous. All in all a dreadful time. Fortunately a corkscrew is supplied, as if you stay here you'll certainly want to drink.

We had misfortune of booking and staying at this motel. The motel lady Kerry-Ann behaved really harshly when we were late to check out by 5 minutes. I was travelling with my 80-year old father-in-law and my 4-year old son. Due to some reasons, we got a bit late to check out by few minutes. I requested late check-out by one hour and she refused it strictly (did not allow even 5 minutes). Afterwards, she came at the door at the stroke of 10 o'clock and I said we are almost ready and would leave in few minutes. She started behaving rude and we were literally thrown out of the door with my kid and family. Never had such horrible experience in NZ. Poor manners. She said she took an early check-in because someone paid for that! How can they allow an early check-in just after 30 minutes of check-out? When I asked for early checkin day before my travel, she did not agree easily and said maximum she can do is two hours before 2pm! That means different standards for different customers or just plain lies? The day before my travel, my kid had lot of vomiting and diahrrea and I requested that if she could cancel my booking and refund the amount. She hassled us lot and told she would cancel the booking only if she could onsell. Nowadays, after the covid age, most of the motel owners are flexible enough with bookings and they allow cancellation due to medical emergency! Finally I had to travel with my sick kid because I did not want to lose out the amount. We also saw a big notice inside room threatening for fines if dishes are left unclean, moving furniture etc. The motel also charges 3% surcharge over the total price because of credit card payment and there is no other way to pay (so be ready to shell out that extra 3%)! The motel owner needs to take some lessons on humanity. She needs to learn how to behave with customers. Customers need to be treated with respect. Please be careful while dealing with this motel and be ready well ahead of your check-out time. Otherwise, be ready to be kicked out rudely.

Loved this hotel! Simon was very welcoming and incredibly accommodating especially with providing a cot for our toddler and making sure we had enough blankets etc for him. Beds were super comfy, carpet nice and plush, everything is new! Also loved the eco aspect of the whole place with sensor lighting etc which felt very modern as well as being excellent for the environment. Loved the room access on ground level straight to the carpark which was handy for pram (and I’m assuming wheelchair) access. Would highly recommend!

As a whole, this small Property hotel was very clean and the roooms looked as if they were recently painted. Our particular room on the 2 floor had a great view of the harbor and made for a terrific view of the sunrise. All in all this hotel was one of our best that we have stayed in through our travels of New Zealand. The only catch to me was we are a family of 4. Our children are 5 years of age. It was highly interesting to me that with our room having a King Bed and Two single beds, I was charged for “an extra person” supposedly because the rooms occupancy is 3. I am guessing that with three beds and only an occupancy of three, that they are requiring the parents to sleep by themselves in different beds. Not really sure what’s going on with that. Would recommend, Only if you are a family of 3!

Stayed with my mother in a Exec King Room with twin beds. It's a good quality, apartment style hotel. The room was really spacious, comfortable beds, a spa bath, and thoughtful provisions such as coffee press, make up wipes and drinking water. Was disappointed to be informed at check-in that parking was not included, and charged at $10/day. Something to note is that the surrounding area, and Tauranga in general has an huge amount of construction underway, this didn't disturb our stay, however it means there are lots of building activity, traffic cones and many retail shops not open. If you are travelling for a short stay or business this hotel is great. If you are after a relaxing holiday or longer stay, suggest staying over the bridge at Mt Maunganui.

Pros: CBD convenient location, tidy, spacious, friendly staff, free parking. You can just leave the car at the motel and walk every to go for dinner. Room has nice spa bath. I accidently left my phone and they sent it back to me. Cons: Some family rooms are connected to the next rooms with lockable door. The door is not sound proofed so we could hear the neighbor's very loud snoring and coughing all night. (Another time we stayed we did not have this issue because there was no connecting door) If you want milk you have to ask for it or they will not give it to you. Issues were minor and we would stay again.