Descubra sua estadia em Goff's Oak

I wasn't really sure what to expect but I was pleasantly surprised. The staff are so friendly and helpful. The lodges are so pretty and offer a calm and peaceful retreat. The room and en suite were spotlessly clean The breakfast was tasty and great value for money. It is short walk to the station which takes you straight into central London, but you are far enough away that the trains don't wake you. It really is a great place to stay and I would definitely stay again.

Room and bathroom were big and fairly modern however details like towel rails and toilet roll holder in the bathroom (non-existing) and a full-sized mirror in the bedroom (only a a tiny one) had been overlooked and would have been nice. The bathroom toiletries advertised were a half empty hand wash bottle on the basin and a half empty shower gel bottle in the shower. A private kitchen was also advertised as included, not sure what they meant by private as someone was using it (I didn't), perhaps they just meant people couldn't just walk in from the street and use it. On arrival, room and bathroom weren't overly clean and there was no cleaning at all during my stay. The room was on the main road and the traffic noise went on till very late and started again very early in the morning. Really hard to sleep. An altogether disappointing experience

Check in was a fiasco, when we arrived there was no-one around so we ended up having to phone someone. We didn't get asked for any security details, were given the key code to get in & told our room key was in a plant pot!! Reception was 1 room & the bedrooms were in a completely building. Depite being advertised as a b&b, breakfast was not available. We only found this out when I called to ask about a vegetarian breakfast. The room was very basic & dated. The bathroom was a joke & was about 3ftx6ft . It had a sliding door which only opened about 1/3 of the way as it was broken. The shower had 1 temperature, scalding hot. There was a weird locked door in the room which we had no idea where it went, apart from seemingly the back of the church hall. It made us feel nervous that someone could potentially come in from that door without us knowing. Not worth £60, never mind £160.

During my stay at the hotel, I had a wonderful experience with the service provided. The staff members were extremely attentive and friendly, always going above and beyond to ensure that all of my needs were met. From the moment I checked in, I was greeted with warm smiles and a genuine willingness to assist me throughout my stay. But this last in the hotel was very horrible, the room was like a prison room, no heater, bed was very small and the bathroom was on the third floor. it was a bad experience. Overall, my experience at this hotel exceeded my expectations except the last stay in the hotel. The exceptional service, well-maintained facilities, and convenient location made it a memorable stay. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable accommodation experience.

We have been to West Lodge’s Mary Beale restaurant on many occasions and it never disappoints whether it is lunch, dinner or afternoon tea. We went for a special birthday lunch and had a fabulous meal in delightful surroundings. The atmosphere is of quality high standards but without being stuffy or snooty. The staff are friendly with attention to detail and quality service. The food is always delicious; beautifully cooked with fantastic ingredients. Excellent wine cellar with knowledgeable sommelier. This is a great alternative venue for a special event with a gifted pianist in residence on some days and unobtrusive background piano sound track on others. Take time to walk around the unusual arboretum with its unique collection of trees and enjoy the artwork in the building. Some dishes are expensive but there also mid price options and set menu options to keep the price reasonable. The hotel is also a fabulous wedding reception location, nice rooms and the option to arrive by helicopter!! We will go again to enjoy our next family celebration.