Descubra sua estadia em Tossa De Mar

Accueil très bienveillant ( hôtesse qui parle français ...entre autres:), conseils stratégiques avant l'arrivée ( où se garer, accès, etc...). Situation parfaite dans le vieux village, tout près du camin de ronda, des plages, des restaurants et du phare sur la colline ( bar/ tapas de rêve à 10 m du phare, ouvert même l'hiver de 10h à 17h). Nous avons pris la chambre double avec terrasse vue mer et la chambre est très sympa ( pas petite du tout...ni grande d'ailleurs, juste comme il faut) et la terrasse (juste pour nous) à laquelle on accède en qq marches nous offre une vue superbe sur les remparts, les tours et la baie! L'hôtel est cosy, on se débrouille tt seuls le soir ( codes personnalisés) et c'est très bien comme ça. Les responsables sont joignables si besoin...Très bon rapport qualité prix pour ce qui est de notre expérience.

Very cute little hotel in the heart of Tossa de Mar, next to the church. Recently renovated in chic style whilst retaining many of the original features. Very good service, and top quality reception. Breakfast is also good, small portions to avoid waste but very nicely presented and of good quality. We were upgraded to superior and deluxe rooms respectively, and this was appreciated. Unfortunately, noise from the street (it was a Saturday night) meant that we kept getting awakened by revellers, even as late into the night as 4:30 and 6:30 am! There is not much the hotel can do about this, but just be aware. Highly recommended otherwise.

This is a lovely small hotel located centrally in Tossa De Mar within a few yards of the bus station and shops bars and restaurants. I stayed for 4 nights and was very impressed with the overall experience. The hotel is very clean and modern with lovely rooms. I only paid around £40 per night which included a free breakfast that was superb with plenty of choice. You are only around a 10 minute flat walk to the sea front and old Town. Overall I thoroughly recommend this hotel if you are looking for a real value for money stay

Très bien placé, la plage juste en face, pas mal de magasins et restaurants aux alentours. À notre arrivée, il y avait pas mal de poussière au sol, donc le nettoyage n'était pas top. L'espace de l'appartement était parfait pour notre composition familiale (2 adultes et 3 enfants). Dommage qu'il n'y avait pas de balcon.

My experience at the excelsior hotel was outstanding. Everybody at the hotel gave excellent service & feel I have made more new friends with all the staff. I can only say, that I am really looking forward to going back to Lloret de Mar & staying at the Excelsior hotel next year, & for many years to come. I did tell Miguel, I thought the hotel desrved 50,000 stars due to how I felt about the cleanliness & the staff as a whole. Really great value for money. I would have expected to pay much more for such fantastic service. If there was a problem, the staff were always there to sort it out. Can not praise the whol;e staff enough. I love them all.

The hotel is in a very good position on the promenade, with the beach in front and the shopping streets behind. Generally, the reception staff were courteous and helpful. We arrived late, just after breakfast had finished. This was the fault of the coach company. We asked if we could take lunch instead and were refused it. The double room is small and dark, overlooking an alleyway. Cleanliness was generally acceptable. The roof top pool and jacuzzi are small, and space is limited to sit on the provided loungers. We found the dinner food menus very disappointing. It was served buffet style and was constantly luke warm, unless you queued for the one hot plate chef delivery. There was an attempt at diversity, but quality of main course is just average. There was an expectation of proper Spanish cuisine, befitting a four star status, which didnt materialise. We found the restaurant staff unfriendly and frankly rude at times. Not all guests drink alchohol, and we were made to feel uncomfortable for not ordering any. There was no provision for teas and coffees at dinner. This was certainly not the 'four star' luxury experience paid for. The hotel management would do well to look at the dinner provision for quality improvements, and to consider a more flexible and considerate approach to its diverse customer needs.