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Mercure Chester Abbots Well Hotel
3.7/5107 avaliações

Mercure Chester Abbots Well Hotel

Chester|1.32km de Vicars Cross United Reformed Church
For the most part, this is a lovely hotel. It cost us around £7 for a taxi into Chester and the rooms are clean. The majority of staff are incredibly friendly. However, while out during the day our keys were deactivated to force us to the reception so that the manager could corner me about where my car was parked - which had been mentioned to another member of staff during check in and they had said it wasn't a problem. She had been trying to call me on the hotel room phone ”all day”, which is a ridiculous approach as who sits in their room all day? If she had just called me on my mobile number, which was used to book the room, I would have happily come back and moved the car. She demanded I move it in that moment and I explained that I'd had a drink but I'd move it in the morning. She then said she would move my car, which I wasn't comfortable with. She then walked away from me and wouldn't allow a rational, adult conversation. The tone and attitude were accusatory and her frustration clearly misdirected when she has made no realistic efforts to contact me; we were in the hotel until 11am and, as I said, I had my phone with me all day. I tried to explain to the reception staff why my car was where it was, and that I had discussed it on a rival and was dismissed with a ”well I wasn't there so I wouldn't know” then she smirked at another guest. It's such a shame that has really put a dampner on the stay for us, as it was totally unnecessary.

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Chester Court Hotel
4.2/538 avaliações
The reception is deceiving, when you walk in its quite oldy world, but the actual room was amazing. Queen sized bed and a bathroom en-suite that you could swing a tiger round in. The shower was amazing, the bed was so comfortable it gave us a grat night's sleep. The staff in reception were welcoming, and helpful. The breakfast was great. A full.english, with staff that were smiling, friendly and welcoming. I cannot fault this hotel at all. I would recommend this for anyone staying in Chester. We will be using it again.
The Queen at Chester Hotel, BW Premier Collection
4/5118 avaliações
We have been to a number of hotels this year and this is the first that has managed to successfully get their restaurant up and running to pre-covid standards.........most of the others have had the staff but they lack proper training or management.........the staff and management in the Queens restaurant are doing an excellent job !!! Otherwise the hotel has good facilities, is clean and the bedrooms well equipped / furnished although ours was rather ”tight”
Mercure Chester Abbots Well Hotel
3.7/5107 avaliações
For the most part, this is a lovely hotel. It cost us around £7 for a taxi into Chester and the rooms are clean. The majority of staff are incredibly friendly. However, while out during the day our keys were deactivated to force us to the reception so that the manager could corner me about where my car was parked - which had been mentioned to another member of staff during check in and they had said it wasn't a problem. She had been trying to call me on the hotel room phone ”all day”, which is a ridiculous approach as who sits in their room all day? If she had just called me on my mobile number, which was used to book the room, I would have happily come back and moved the car. She demanded I move it in that moment and I explained that I'd had a drink but I'd move it in the morning. She then said she would move my car, which I wasn't comfortable with. She then walked away from me and wouldn't allow a rational, adult conversation. The tone and attitude were accusatory and her frustration clearly misdirected when she has made no realistic efforts to contact me; we were in the hotel until 11am and, as I said, I had my phone with me all day. I tried to explain to the reception staff why my car was where it was, and that I had discussed it on a rival and was dismissed with a ”well I wasn't there so I wouldn't know” then she smirked at another guest. It's such a shame that has really put a dampner on the stay for us, as it was totally unnecessary.
Base Serviced Apartments - City Road
3.8/541 avaliações
the service apartment is clean. It is close to the city centre. The rooms are big and comfortable. The kitchen is nice. I am sure that I will book this hotel again and highly recommend to my friends.
Moxy Chester
4.4/5125 avaliações
I came to visit family in Chester and chose this hotel as it was close to the train station and a nice walk into Chester. I love the modern look of this hotel, the under bed auto light was brilliant for night time bath room trip no need to turn on the lights. The black out curtains do there job really well I almost over slept, the staff were very helpful when i asked them for help. i will stay here again next time i visit the family
Chester Station Hotel
5/51 avaliações
A cost-effective hotel, a long time, older equipment, the need for skills to close the window. The heating is very good and very comfortable. The bed is big enough to let me roll and sleep. Breakfast is a typical English breakfast, although it is not comparable to the domestic, it is very rich in the UK. The only problem is the deposited food, deposited on Friday, we said to take it on Sunday night (more than two days), they threw it... a big bag of delicious... I don’t know what to follow

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