Melhores hotéis 5 estrelas em Chengdu

Great hotel next to Luomashi metro station. Great staff always helpful . Room was clean and tidy. Wifi works well no complicated setup required. CNN on the TV is great.

Excellent location and service. The hotel is a little bit on the older side and could use a bit of an update but overall, we enjoyed our stay. The breakfast was both eastern and western style. Since we were there during the May 1st holidays, there were many guests but the staff handled everything smoothly. It’s great for families but if you are looking for something a little more aesthetic, this isn’t it.

Hygiene: really good. Everything was clean, aircon was great, the suite had a washing/dryer machine which is awesome Management and service: staff are helpful and spoke English. Location: easily reachable distance to most attractions in town. I was cycling everywhere. Will come back

May be because we booked two rooms for 4 nights, we were given room upgrade on checking in. What a pleasant surprise! Our rooms on the 25 th floor ware spacious. One of our rooms had smell of tobacco smoke. When we complained with the front desk, it was quickly resolved with switching to another room which was fresh. Our booking included breakfast. We enjoy the buffet breakfast very much. The breakfast room was modern, bright, comfortably decorated with large picture windows. The staff are courteous and welcoming. The food variety was good, even with traditional local Chinese delicacies! The teas, juices and soy drinks are nice. On the whole, the staff of this hotel were friendly, patient, and helpful. Jack at the concierge should be specially mentioned. He helped us book Sichuan cultural show, and museum tickets patiently. When the internet booking was not smooth , he even called the ticket office direct to find out how he could help us. As for the hotel location, the hotel is just 5 min walk from the Tianfu piazza, and the Chengdu museum is right across the beautiful square. However, if you want to go to Taikoo lane to find nice restaurants, the walk is over 20 min! and better use a cab if you were hungry, as we were on our first night. We had to cross three zebra crossings, and then a long walk, finally gave up walking and settled in a locaL Sichuan restaurant ” TaoDe Pots ” before we could reach Taikoo place. But TaoDe Pot was a nice surprise too, if you can tolerate waiting outside for 20 min, though they provided seating and lemon drinks. We were surprised with the delicious food, good portion, warm service and friendly price!

This has been my second time at The Ritz-Carlton Chengdu, and like the second time, it has been a wonderful stay. The staff is great, and I want to thank especially Crystal, who did extra effort to make this stay even more enjoyable. The breakfast buffet has much to choose from and only high quality products are offered. The spa is great, with a gym, swimming pool, steam room, sauna, whirlpool. And the rooms are very spacious and have a beautiful view. If I were to come to Chengdu again, I would want to stay at the Ritz Carlton again!

We rented two rooms, as they do not have a family style suit. Overall, the place is located at the center of the city. Very convenient with shops and restaurants at walking distance. The hotel seems to be bit aged, but well maintained.

Overall, typical Kempinski experience, though not the best one. Staff servicea up to standard. Location wise, not the best as not in the main shopping belt area and nearby food or attractions not as extensive. Requires metro services with change of lines to get to main districts of attractions. Another area of improvement is the breakfast. Breakfast selection is standard, but no enforcement of dining policy. We saw many people coming in with hotel slippers which should not have been allowed.

I love the hotel ambience. There were a variety of options for breakfast. The hotel is within walking distance to the metro station. The service was excellent! The entire check-in process took less than 5 minutes. My luggage was sent up to my room before I even got in. I was given a room nearest to the lift lobby (as I requested upon booking) and I've gotten a room high up on the 32nd floor with a nice pretty view. I can see the famous climbing panda at the IFS building. The bed was super comfy and soft. But the pillows were a bit way too soft in my opinion. I love the room having a separate toilet & bathroom. There were rainshowers and a bathtub in the dry area too. Super spacious for one person! Oh, but sadly the television is not a smart TV. There is only the usual satellite TV programmes

We had a great stay at the Shangri-La hotel in Chengdu. The hotel’s location is great! Initially, our room was located next to the elevators which was a bit noisy. However, it was no problem at all to change the room. The breakfast was also fantastic. The only downside was that they were not able to provide some gluten-free bread.

The hotel is really nice, and room big and comfortable. Breakfast was ok. The only slight issue was the location - although it's very close to the airport, but I couldn't find the hotel shuttle bus stop (airport staff couldn't tell me either), and it took a while to figure out how to actually walk from the terminal to the hotel without walking in the middle of the traffic. However, the distance is ok to walk, once you figure out where to go.