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Hotéis perto de atrações famosas em Chalmette

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Tahyo Tavern

Courtyard New Orleans Westbank/Gretna
4.1/5102 avaliações

Courtyard New Orleans Westbank/Gretna

Gretna|7.41km de Tahyo Tavern
I stayed at this hotel 10-14 January 2022 for government business and I will never stay at this location, or another Courtyard by Marriott again. First of all, I booked my reservation myself because I was to tell the booking receptionist what group I was with. I called several times in November to book a room but was placed on hold for 15+ minutes each time never being able to complete the booking process. I ended up reserving a room using the Bonvoy app. The actual stay was decent besides the constant slamming of doors, the blinking light directly above the bed, and the confusing light switch setup. The room was clean and modern, but for a 4-day stay I did expect at least one visit from the cleaning staff, but that seemed a bit excessive. Throughout this time, and navigating around the government business I was attending, I attempted several times to confront the desk clerk about ensuring I receive the government rate as I was unable to do so over the phone prior to arriving. On the third night of my stay I received a confirmation via the Bonvoy app that I would receive the government rate. I also got verbal confirmation from the clerk working the night desk on 13 January when I asked if there would be any issue with me checking out at 3am the next day. Checked out of the hotel and was on my way to the airport when I received the electronic receipt in my email for $299/night. This is not the government rate. Upon returning to work the following Monday I called and was directed to speak with Jeanine about the issue. Even though she did assist me with reversing the tax charges, she was rude, unsympathetic, and disruptive as I tried to explain the issue. She did confirm that she was given a list of members who were to receive the government rate but that she took no further action because I did not call to confirm that my name was on the list or that I was indeed attending....if my name was on a list that was given to you, and I had an active reservation 2 months prior, why would this be a problem? Name on list...check. Reservation made by the same name....check. Not so fast! Because I was having difficulties communicating with Jeanine, I had a co-worker of mine who deals with hotel billeting speak to her and she claimed to him that I was extremely rude and degrading to her, which is an absolute lie. I never called her by anything but her name, never used profanity, and only raised my voice when she interrupted me so I could finish what I was saying. Still, no progress. Because of this trip being directed by government, it is not supposed to cost the military member a dime out of pocket. My leadership decided that if I could get a letter from the hotel stating they would not honor the government rate, the hotel cost may be covered. Wrong. After politely requesting such a letter from Jeanine 3 times, I was given what is basically Jeanine's excuse slapped on letterhead. 3 months after this whole ordeal I am now looking at being persona

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Explore avaliações de hóspedes de hotéis em Chalmette

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Best Western Plus Chalmette Hotel
4.1/5101 avaliações
Upon making reservations and asking why 2 different rates was told it was because of Sinco DeMayo event. Upon getting here there was no event at all. In fact after calling hotels in New Orleans I found could have gotten better rates with e erdsy room service, notevery 3rd day like here. Holes in the blinds that let light thru. Was not told swimming pool was a seasonal option only, other wise would have booked somewheres else. Also went to pay for room on check out and said they do not take cash. Should be alot more informative when booking. Staff was overall friendly
Holiday Inn Express & Suites Chalmette - New Orleans S
4.3/591 avaliações
The room is spacious and clean. The surrounding environment is average, but shopping is very convenient. There is a Walmart supermarket not far away.

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Informações sobre viagens locais

Maior preçoUS$280
Menor preçoUS$104
Quantidade de avaliações272
Quantidade de hotéis6
Preço médio (dias úteis)US$149
Preço médio (fins de semana)US$158