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Lesar Hotel Angel - Member of Hip Hotels
4.6/547 avaliações

Lesar Hotel Angel - Member of Hip Hotels

Center District|0.62km from city center
Had a nice stay at this hotel but the hotel has some issues. Biggest one of them being parking and carrying luggage to the hotel as there is no way you can park closer to the hotel. On top of it, its a cobbled street. Say goodbye to you bag wheelies… Secondly, being a 4star property, i would atleast expect a 24hr reception desk. Had a call from trip.com office regarding my eta to the hotel as they would close the reception desk after 10pm and we wouldnt be able to check-in if there is no staff. Thankfully staff stayed late as our flight was super delayed (Perfect easyjet moment) and checked us in before we could head out and get dinner which was past 10:45pm and almost none of the restaurants were serving dinner. So much for the first magical evening in Ljubljana!!!! Thirdly, there is no lift being an old building which is self explanatory, but travellers with heavy luggage should be warned in advance. Fourthly, as for the breakfast we expected a proper coffee from a 4star property, but instead there is only a small coffee machine which dispenses coffee on button press. Guys the coffee isnt nice. I would rather head downstairs to the main street with plenty of cafes around. Breakfast itself is just standard, nothing whao. For hot breakfast there is only one option - eggs (served 4 ways) wasnt great, wasnt bad! Now for the good part, hotel is nicely decorated, clean, rooms are spacious, coffee machine and kettle inside the room. Clean towels, Comfy beds! A complimentary bubbly waiting for you in the fridge, somehow they knew you are exhausted from carrying your bags from the end of the street to the hotel and upstairs!!! 😫 3.5 stars.
Hotel Mrak Superior
4.3/569 avaliações

Hotel Mrak Superior

Center District|1.02km from city center
Great hotel - it’s a shame that the staff let it down. Prior to our arrival, we contacted the hotel to let them know that we would be arriving after check-in had closed (at 10pm). They were very helpful and provided us with instructions to enter the property by ourselves using an app. When we arrived, we managed to get into the lobby (using the app), but the room key we were given was different than the one we were told on the phone and email. As a result, we were unable to enter our assigned room. Assuming that our room number had been changed, we tried the key in the door that matched the new number (as there were no staff or guests around, and no one was answering the phone or emails). It opened and revealed a couple, asleep, inside. Obviously, we were mortified that we had disturbed the hotel guests, and also terrified that we would have to sleep in the hotel lobby until check-in opened at 6am. After about an hour of searching around the lobby for clues about who to contact, we knocked on some private doors. Thankfully, a man came out and used a master key to let us in. It was clear that we had woken him up (by this point it was 2am). Again, we were sorry to have done so, but were left with no choice. After we had successfully entered our room, I sent an email to the front desk letting them know what had just happened and that we would like them to apologise (on our behalf) to the guests and staff we woke up. They never replied. In fact, every time we mentioned it, the staff member made excuses like “I wasn’t there so I don’t have anything to do with it” and “the guy who organised the late check-in was training so he made a mistake”. There was absolutely nothing in the way of an apology or compensation for the mix-up until we checked out and it was already too late. We would like the hotel to know that mistakes are bound to happen, so it is imperative that they have a back-up (emergency number or night staff) for guests who have been given the wrong room key. In addition, since we had been travelling for a while, we were running out of clothes and needed to do a load of laundry. We followed the instructions for the housekeeping staff to collect our laundry but found that when we had returned to the hotel, the laundry had not been done and the room had not been made up. When we went downstairs to inform the staff of this, we were told “housekeeping doesn’t go back to rooms to clean them after you took off the do not disturb sign, I’ve worked in lots of hotels and this is always the policy”. This member of staff eventually helped us find an laundromat, but the contempt with which we were spoken to was unacceptable and uncaring of the fact that we, too, have plenty of experience in the hotel industry as customers. An apology would have sufficed. Overall, it was a great hotel in a fantastic location. Just make sure you’re okay with passive aggressive communication before you book.

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Explore avaliações de hóspedes de hotéis em Center District

Buscando hotéis em Center District? Inspire-se com avaliações reais de viajantes.
Ibis Styles Ljubljana the Fuzzy Log
4.1/558 avaliações
My stay at The Fuzzy Log was overall a good stay. The staff were friendly, the shared spaces were fantastic - a fully-stocked kitchen, plenty of lounge space inside and outside, with a few game tables. They had lockers to leave bags pre-check in / post-check out, which is super handy. My deep dive room was very comfy for one person - I don't think you'd comfortably fit two suitcases in the space though. The mattress was okay. The main issues is the cleanliness - the toilets were filthy for almost my entire stay. One bathroom didn't have toilet paper for almost 24hrs, there was pee everywhere all over toilets and the floor, there was water and hair everywhere in the showers. I was truly bewildered because the hostel wasn't rowdy over the weekend so I don't know how they got to be in that state. Also one night, the shared kitchen was full of dirty dishes and food in the sink and on the benches. These are usually complaints directed at the people staying there, not the hostel itself, but I think more truly has to be done to have rules in places and added cleaning.
Ibis Styles Ljubljana the Fuzzy Log
4.3/517 avaliações
Great place to stay in a very good location. Everything was modern and clean, and there were lots of facilities such as a kitchen, washing machines, a bar etc. We stayed in one of the log cabins on the top bunk. It was kind of fun and the bed was big, but it was quite difficult to climb up there, so would only recommend it if you are young and fairly agile. The only issue was that the person that checked us in tried to get us to pay the full amount again for the room. When we showed him the payment confirmation, he then tried to get us to pay the tourist tax (which we had also already prepaid). He said that it was only possible to pay this at the hotel, however this wasn't true as we had already paid. When we showed him this, he accepted that we had already paid, so I would recommend making sure you have all payment confirmation to hand. We also were not told that there were four different shared bathrooms (one for men, one for women, one mixed, and one with private rooms), and that the women's bathroom was out of order. Worth knowing that there are private cubicles there if you want them.
Atik Rooms
4.3/575 avaliações
The rooms are independent and the ”hostel” gives a level of security. You can use the common kitchen (small fridge on each floor) which looked ok. The room was clean. The beams were beautiful but the room was tiny, there was very little space to stand in (I am 1.77). The quality of the mattress (of the single bed - which I tried) pillows and bedding was poor. For the entire time I spend there (Tue - Wed) the common toilet smelled horribly and the floor was sticky - not properly cleaned- to the point I avoided using it as much as possible. I stayed there at the end of September, I do not know how they handle it in peak season. I booked the accommodation directly from their website for 55 EUR for a night, but as I have seen the same rooms in platforms selling for 70-90 EUR per night, I had higher expectations. Due to its proximity to the center and the comparison of the cost for other accommodation, for one or max two nights its OK, but definitely not more.
Boutique Hotel Asteria
4/520 avaliações
We stayed 3 nights in Asteria hotel and loved it. Location is very good, 10 minutes from train and busstation and 15 minutes from the old city. Supermarket is near the hotel. We, a couple, had a big room for 3 persons. The bathroom divided the room in 2 sleeping parts, and we had a small kitchenette and a nice terrace. The kitchenette is not really for cooking, but there is a fridge, 2 hobs and some stuff as glasses, cups..., good for a drink or making a tea. Everything was clean. Airco worked good. Wifi was good too. Breakfast is very good, with eggs as you wish, yoghurt, fruits, , cheese, ham... It consists of a small buffet and a service at the table. It is lovely to eat outside in the patio. The people working there are very, very kindly and helpfull. Next to the hotel is the restaurant ”Das ist Walter” with typical plates and good beer. So very easy if you do not like to go far in the evening. I can just recommend hotel Asteria.
Grand Plaza Hotel and Congress Centre
4.4/533 avaliações
New and modern hotel. Perfectly located - within walking distance of both train stations and the central part of the city. There are several good restaurants nearby. What I liked: 1. Very friendly and helpful staff 2. Spacious room with great view 3. Comfortable bed and accessories 4. Delicious and varied breakfast What I didn't like: 1. Everything inside is new and looks nice, but it feels like the cheapest materials were used) 2. There was a crackling sound in the ventilation system from time to time. The technician came twice but found no problems. However, it really spoiled my sleep. 3. The gym has very poor equipment and bad ventilation. You have to breathe the smell of rubber from the flooring. 4. Pakring price - 30 EUR per day In general, the hotel leaves a good impression.
InterContinental Hotels Ljubljana
4.6/5117 avaliações
Very nice hotel, I really liked the location, must of the staff is very attentive and willing to help, food is good, the rooms are big and very confortable, would stay there again. Minor inconvenient, on my last night housekeeping forgot to clean my room… hate when that happens, took more than 45 min for someone to finally get to my room

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Informações sobre viagens locais

Maior preçoR$ 3.288
Menor preçoR$ 143
Quantidade de avaliações1,945
Quantidade de hotéis697
Preço médio (dias úteis)R$ 954
Preço médio (fins de semana)R$ 1.018