Hotéis próximos a Montenegro Shipping Lines - Caticlan Satellite Office em Caticlan

Stayed at this hotel as a overnight layover from boracay. We had a vert early morning flight. Pros: Hotel staff are absolutely lovely. Surprinsing roof top restaurant. Food was okay, cocktails nice. Generally a clean hotel. Very comfy bed. Convenient location. Cons: it's right on the port, so you are hearing everything if youre a light sleeper. Ie trucks coming in and out, dog fights people shouting. Everything. There was also a sewer smell that came from the bathroom. Overall OK enough for a stopover.

Thank you for interest and laughterful

Just beside the Caticlan Airport, walk for ten minutes. The facilities are average and the hotel staff is very nice! There is nothing to eat around, and there are Starbucks and the like at the airport. It is recommended to catch an early flight to fly to Manila.

I always wanted to stay in one of Henann’s direct pool access rooms, and honestly best choice ever! We stayed here for our second night in Boracay since it was sold out for our first night. Please keep in mind though that the pool closes by 8pm :( the only downside actually lol Hopefully next time they extend hours up til midnight.

This is a good hotel, I had a good experience. Offered a room right by the pool and quite near the restaurant where the breakfast buffet is located. The buffet is catered to a Korean palette so keep that in mind if you don’t like Korean food or want more of a western style breakfast. Also at the restaurant on a windy evening and a toddler at the table the waiter gave us napkins in a glass. It fell over and broke and the staff demanded we pay 75 pesos for the glass! It would be common sense not to give us the glass due to the weather and the fact we have an active toddler. VERY SCAMMY ! Needless to say I felt scammed. BE CAREFUL! I complained to the front desk and made a suggestion not to offer glasses to tables with similar situations but they didn’t seem to care at all. But they definitely cared about those 75 pesos! There was a roach in my shower but staff quickly took care of it.

Where do I begin? I saw this hotel in Agoda but decided to directly book via their website. I paid for the whole fee specified in the website, that is, good for 3 people, and 1 kid aged 12 years old. The room says ”sleeps 4”. Upon arriving at the hotel, I was told that we need to pay an additional fee of 800 per day (X 4 days = 3,200) coz my son, 12 years old, is already considered an adult. I insisted that in the website, it asked for the age of my son and I put in 12 (see pic) under the ”children” category. One staff ”explained” to me condescendingly, as if I dont know what I'm talking about, that the website is wrong and that they're gonna tell the one who takes care of the website to update information so and so. In fact, this guy, didn't apologize for the fact that their website information and rate and the front desk rate are INCONSISTENT. Instead, he said that extra charges are given (if applicable) when guests arrive at the hotel: ”we tell them here at the hotel”. Why would you do that? If indeed my son is not considered a kid anymore, why wasn't the extra charge added to the website when I was about to pay for the bill online? Why would they charge it when we are already at the hotel? For a planner like me, I like to pay all hotel charges and plane charges prior to the trip so that I can budget and reserve my money for the food and other activities during the vacay. But then, they wouldn't give the key to the room unless I pay the extra charges first. Oh well. Also, the internet wasnt working for two days. The room phone wasn't working. Location: Quiet. Convenient since theres a mall attached to the hotel. General Mgr was accommodating. IT staff was efficient; he immediately checked the wifi connection when he came back from his leave. Housekeeping staff efficient and helpful.

The hotel is rated as 5stars. It is far away from that if you expect a real 5 star hotel you will be disappointed. I would rate it like a 3,5 star hotel. The only category where the hotel reaches a 5 star level is at the prices for food and beverages as well any outside activity. The most worse was the transfer from Hotel to the airport. We get ask to pay 6000 Peso. My deeper question after that answer was what the costing will be if just get to the harbour the answer was - it is the same. the real costs for 5 person is around 2000 peso in total up to the airport departure terminal (the 6000 peso is a discounted price the price list of the hotel say 9600 peso). For a phone call as a customer service a fee of 4000 / 7600 peso for the hotel reminds me at business which brings you in jail. The same is for the drinks and food average double of the prices compare all restaurants we had visited and I do not talk about cheap restaurants. Furthermore, it takes typical 20 minutes for a coffee and one hour for a pizza in a non-busy time. The hotel itself have a nice beach location the pool is good and cosy the rooms are clean. I join a lot of 5 star hotel in Asia and middle east and I believe I can make a proper judgment about the hotel capability and costing ratio. The hotel is good just complete overpriced for what they are able to deliver. The guest is not seen as a guest you get easy the feeling the milk cow arrived let take all his milk. For me a one time experience never again.

I like to commend robert and alfred from breakfast dinning area they are proactive in helping customers. For improvement, I would like to call the attention of Ms Joan in dining area. The approach she had for me is very uncomfortable and intimidating, same with the night guard , but the rest of the stay was amazing!

Very nice hotel. Convenient and clean. The staff is very helpful and friendly. Great house keeping. The hotel offers huge amounts of swimming and its bar in the middle of the pool. It will have good opportunities to have a variety of drinks while swimming. However, I found some lack of providing amenities. I have booked a room for 3 people but there were not enough amenities. I have to ask every time to provide them. Found some ants in the bathroom. There is too much of a crowd while having breakfast. Not enough space for movement. In some cases, there is no hot water while getting in the shower. It's been fixed later. I found the iron board was not in workable condition and it was very hard to use it.

We went to Boracay in July 2022 for 22 days and we spent our last 6 days in Golden Phoenix Hotel Boracay which was the best decision as we wanted to stay at Station 3 during our remaining days. This beachfront hotel is accessible through an access road from the main road which makes it easier to jump into an e-tricycle to go around the island and the White Beach Path for beach access. The staff were all nice especially the food and beverage team who were always there to assist us during our breakfast meals on the restaurant. Our room was located on the first level which was great because we were near the front desk, restaurant, beach and the pool. The hotel was built in 2009 so the amenities may not be updated such as there's no bidet in the toilet and I also wish that they have a retractable clothesline in the shower to hang our wet clothes on. But the classic wood furniture and beautiful lamps in the room really never gets old. We only went around Station 3 in those 6 days and I would say that it's one of my favorites areas in Boracay as it's a perfect fusion of the old and the new, as well as the perfect mix of locals and tourists. Overall, it was a wonderful stay at Golden Phoenix Hotel Boracay.