Hotéis em Castaic

Good value, room was okay, I don’t think light switch next to door worked but everything else seemed to, and room was pretty clean. It’s near the 5 freeway and food places and places to get gas. Parking was free and had a big parking lot. I stayed on a Friday nite as well

If I have anything that I believe needs improvement, I try to put it first so I can end on a positive note. The snack bar behind the counter at the desk is very limited. I would have liked to have seen milk and a larger selection of snacks. That's pretty much the only thing I would say needs improvement, in my opinion. Now for the the larger issues that I believe are important when choosing a hotel. The staff couldn't have been any friendlier and accommodating. They were great! The rooms were clean, modern and the showers had enough pressure that you didn't have to run around in the shower to catch the drops to get wet. It's a quiet area, yet you can see the interstate from the hotel. It's back from the freeway enough that you aren't really aware of how close it is (probably less than a half mile).

Originally, I was very happy with my stay — the room was very clean and modern; no complaints in that regard. Great complimentary breakfast. They even had a super cute station for pets with water bowls, photos, bags, etc that I had taken a photo of to send my brother, who was staying at my house watching my two dogs—this is an important detail when it comes to my complaint. So, about that complaint. It comes after the stay where the staff member Jordan added a fictitious $50 pet charge to my stay. I called and spoke to the supervisor named Gabby (the individual who had originally checked me in) who stated that this particular staff member noted that they saw me with a pet upon checkout (absolutely not true!) and added the charge to my bill. I requested that they check their security footage because there is no possible way that I had a pet with me and this is an error. I had ONE suitcase with me that was carry-on sized and literally have proof from Instagram chats and stories with my brother that my dogs were at my house, 3 hours away. A simple peek at their security footage would clearly show them that I did not have a dog with me! She was not inclined to help rectify this error, so I've since contacted Hilton, who has now opened up an investigation and has refunded me these charges. Just a head's up to anyone who has stayed here or is planning on staying here — check your receipt that is emailed to you a couple of days AFTER checkout! Either they made an honest mistake and mixed me up with another guest, or they have a very dishonest employee that simply added a bogus charge to my bill. Regardless, the location was not willing to look into it after I caught it, and corporate is now aware. BEWARE!

Because this is one of the least expensive hotels in this location, I would have expected much worse than what I actually experienced. The room was decent and clean and there were no major issues compared to other hotels I may have stayed at…I do think had I booked a day earlier I could have saved like 33% so prices do fluctuate

Stayed as we were visiting Six Flags and very happy with this place. Room was spacious, clean and really nicely furnished (fridge, microwave, large TV) and has ample parking at the front. Staff are lovely and have free coffee available in the morning. Short drive to shops, restaurants and take out outlets so no complaints. Highly recommended.

It's very close to Six Flags, the hotel is very clean, and it's nice that there are many restaurants nearby that can be ordered through DoorDash! I didn't eat breakfast, but watching people eat it, it looked quite delicious and was being used a lot. (This is a Hook burger delivered through Door Dash.)

The stay was great - I even extended my stay - but on my last night, my neighbor traveler went bonkers. There was screaming. Yelling. Cussing - all kinds of drama. The management called the local sheriff department and the issue was eventually solved. It was not entertaining. It was scary. Talk about a pleasant stay going sideways...YIKES!!

We stayed here after visiting Magic Mountain for the first leg of our mini spring break vacation. This is the second time we stayed here and there will be no third time unless they get new beds. I have never slept on a more uncomfortable bed in my life. The hotel advertises that they have a bar and a restaurant, and they do, but the bar is not really a conventional bar (and it’s not even open!) and the restaurant is only open for breakfast. The hotel is very clean inside and out. I used digital key for check-in and checked-out through the app so I had very little interaction with staff. I did call to get an extra blanket, and later for an extra towel, and I received those items in a very timely manner- however, the blanket was clearly very old and it was scratchy, they could spring for some new blankets. The short and few interactions with staff were pleasant and helpful. The rooms have a fridge and microwave. I would stay here in a pinch, but if I had other choices I’d try somewhere else that has a more comfortable bed.

The check-in was easy and staff were friendly while checking in but quite wary when my husband showed up a bit later. The room was pretty clean, sheets were clean and the bathroom was ok also. We were just looking for a clean overnight stay and this filled the bill.

The staff was welcoming and helpful. The hotel was extremely clean and decor looked new and stylish. My only disappointment was the continental breakfast. If I stay again, I will bring earplugs for the early morning train that runs by the hotel.