Hotéis em Canha

Too expensive for what it offers. Overbearing and foolish management that won't admit its mistakes. Decisions that favor business events instead of the relaxation they claim to offer leisure guests. Access is 1.5km on dirt, full of terraces from tractors, which makes it impossible for a car to go more than 10kms/h without breaking the shock absorbers. At check-in there was a group of around 50 people at the entrance to the hotel. We headed for the pool and were surprised by the same group on the pool terrace. It was a company team building event with food, drink and a lot of noise. It was impossible to rest. Small, plastic outdoor pool overlooking the air-conditioned rooms. The company's employees took over the hotel and filmed us with a drone while we were in the pool, without any authorization or warning. This is a clear disregard on the part of the hotel for the privacy of its guests. We went to the room and found the sheets and pillows dirty. The group continued to make noise all afternoon all over the property, on a peddy paper, running and shouting, and even peering into the bedroom windows in search of something. Later, we had dinner in the hotel restaurant and the group continued to sing Alentejo songs and drink at the bar throughout the meal. In addition, the dishes we ordered (cod and sea bream) were salty. After dinner we went to reception and told them that we didn't want to stay at the hotel next night, arguing what I'd explained and asking for a refund for the next night we wouldn't be staying. We were told that the next day they would talk to the superior to see what the situation was. On the way back to the room we found a plague of insects near the entrance and on the outside walls of our room and the adjoining rooms. The next day we showered and smelled of chlorine, the level used in the water. At breakfast the group was still in the hotel. We went to reception and the receptionists told us that we wouldn't be refunded the €190 for the night we hadn't stayed. We left and they kept the money. Relaxation and tranquility?!?

Lovely looking new hotel, clean and nicely designed. Baby cots provided are beautiful and the kids toiletries kit is so cute! The river view rooms are definitely the ones to go for, do not book the Deluxe Suite as you will pay premium and not get the beautiful view shown on the marketing pictures. Neither will you have any balcony to speak of, but instead a tiny ledge with no space for outdoor furniture and with the door that gets stuck and is really hard to open. The pictures online on the room types are misleading as they show both the view and lovely balcony with outdoor seating to enjoy it from. There is a lovely pod coffee machine, however after you use the first 2 pods you need to pay €1 per each pod. There’s lots of other little things too which I’m not going to into detail, like breakfast not ready at advertised time, room not cleaned properly with bins not emptied, rooftop bar barely being open etc. It’s a shame as I really wanted to like this hotel as we have just moved to the area and was hoping to find a good place to recommend to visitors, but unless these teething problems are sorted out I would be hesitant to.

In ”The Adventure of Silver Blaze,” Sherlock Holmes comments on the curious incident of the dog that barked in the night. That was the main problem of our stay at this hotel. The hotel allowed two dogs to roam free in the gardens, on which our room backed, and the dogs barked loudly until at least 1 AM. When we complained, the dogs were locked up for the next two nights but were out again on our fourth night. The other problem we had was figuring out how to work the shower, which has both an overhead and a hand-held fixture. It was not clear how to get the overhead to work, and we managed to flood the bathroom when the handheld came on instead and shot water everywhere. We had to use all the towels, which are mostly so thin we had to use the pool towels as bath towels, to soak up the water. Otherwise, we were mostly pleased with our room, which was large and clean, with plenty of room to unpack for four nights. Some of the furniture was rather worn, but the room was still attractive, and it was sufficiently well lit that reading was not a problem. The knob and lock on the outer door were set so low you had to bend over to lock and unlock the door. You have to be careful about opening the door, as the area swarms with mosquitos, and as careful as we were, some got into the room. The hotel has a very nice breakfast buffet served in the former wine cellar, and there are many good restaurants close by. A nice place to stay, but bring ear plugs in case the dogs are loose.

This is our third visit to this apartment complex, you get a very warm welcome and the staff all speak English, Rural self-catering with lovely swimming pool and a small pool for the little ones. The apartments are nice and comfortable with pleasant quite surrounds and the restaurant is very pleasant, continental breakfast is included in the price, free Wi-Fi in the restaurant and bar area, a car really is an essential if you want to discover the surrounding area, 55 km from Lisbon and 10 km from Setubal, a taxi from Lisbon Airport around 60 Euros. Excellent base for explore the region, Palmela Castle, Setubal city for shopping and supermarket for all your needs, from Setubal you can get the ferry boat to Troia Peninsula complex and beach, a visit to Lisbon is a most, you can get a train from Lisbon to Sintra or Estoril, a visit to Belem to the famous ”Pastel de Nata” (custard tart) Overall a good place to spend a quit holiday, I recommend the Palmela Apartments. We drove from Newcastle to Plymouth and then Brittany Ferries to Santander(Spain) and from Santander to the Palmela Apartments is a 7 hour drive. I do recommend these apartments.