Hotéis em Brion

Cute, charming property, however the service was HORRIBLE. The owner even screamed at me! We were a group of 12 people walking the Camino. The first person of my group arrived by herself, and they didn’t want to send her a taxi as it was promised on the reservation. They said that they don’t send taxis for just one passenger, and this client Sofia, had to wait two hours for her parents to join her, and then, the hotel sent the taxi. She was by herself two hours in a restaurant without knowing what to do. The booking company never informed us that in order to receive a taxi a minimum of guests was required. The waiter at the restaurant at dinner times was distracted, mixing orders, and trying to convince one of my clients that he can’t take a Martini and a glass of wine at the same time! One or the other! Who cares! If the client pays for both drinks, the waiter is nobody to be judging a client’s drinking behavior. One of the guests requested salt three times for French fries, with no results. He finally went to another table to ask other hotel guests for the salt they had in their table. And I can continue for hours describing the lack of professionalism in this place. We are all Spanish speaking, therefore no language barrier. The owner, as I said, he was very arrogant and uneducated. I was talking to him, standing by his table, while he was eating cheese and bread. He never stopped eating and/or invited me to the table, and/or standing so he can be talking to me at the same physical level (basic rules of education); I addressed the taxi situation in addition to the fact that they left my luggage into another client’s room, making this totally inappropriate for them and for me. Can you imagine if there was something missing from our suitcase? Who is responsible? Well, this man said that it was this client’s fault to “accept” these suitcases into their room. Unbelievable!! He was one of these persons “My way or the highway.” Rooms have no AC, no elevator, and no phones! I had one towel only for two guests, and when I was in the shower, I noticed it and there was no phone to call the receptionist. The shower gel dispenser was empty. The room was not clean. When I addressed these issues to the lady in the morning at checkout (I am suspicious that she was his wife) she just said “Vale” (Ok) No apologies, she was not surprised, and she mentioned that if I wanted another towel, I should have used my cellular. I replied that making an international phone call to request a towel was totally unthinkable. Last, we were “lucky” to have the owner driving us back to the Camino. He never opened us the door, or the trunk; never helped with our luggage; he was comfortable seated by the wheel all the time. And he drove us super-fast to intimidate us. Terrible! Stay away from this place.

Bad ,, Bad .. Bad.. What a piece of junk this hotel is. The receptionists were great but then things go downhill from that point on. Then I want to use the bathroom in the lobby but it is under service. It is cordoned for but no one is working there for hours. And when it is working, it is only for 1 person at a time. There is no urinal. They gave me room 115. I walked in and felt the floor buckle. There is a bubble and not even. In my opinion, this room shouldn’t be rented out to anyone. Then the wifi didn’t work. Then the shower head fixture is loose and water is spraying all over the place. The door slams shut and you can hear door slamming at any time. The hotel is a bit far from central. The breakfast has ham and cheese so it is quite adequate. For what I got , it can’t charge anyone more than 30 Euros a night because of the above. The most annoying is the WiFi. When I told the receptionist, he said it is working now which is Bull S _ _ _. It never worked and if when it did, it worked sporadically. I would say don’t stay there , unless the only other option is sleep on a park bench. What a way to end my Camino. A pension in Pedrouzo which cost much less but a magnitude better in service.

There is an eco friendly policy, so sheets and towels are changed only when requested. I stayed in a room with a terrace on a double bed and it was comfortable and nice. It's good to go around cleaning until evening and leave in the afternoon to clean the room or change the sheets. You can also leave laundry, but it's expensive.

We were booked into this hotel by Santiago Ways tour company. This was the final night of our Pilgrimage on the Coastal Portuguese Camino. It was by far the worst place we stayed! The room was tiny and faced onto the street; at night a street light shown into the room even with the metal privacy shutters down which constantly rattled with street traffic or even the wind; there was also a lot of street noise from vehicles and people. The walls were apparently thin as we heard people in the hallway (somewhat drunk and/or loud) in the early hours of the morning. The front desk was not manned 24hrs; after 8-9pm (I forget exact hour), the desk person left. The Wifi signal was horrible which made taking our ”guided COVID 19 test” very difficult. You had to squeeze around the toilet to close the door of the bathroom it was so small. Finally, we were supposed to receive a breakfast from this hotel but got nothing! The only positive was that we didn't find any obvious bugs or mold! If you want a low budget option with more privacy than a hostel, I suppose it's ok but for what we paid Santiago Ways for accommodations and meals, this was a total rip-off and a very disappointing way to end to our Pilgrimage.

I’ve had economy cruise ship cabins that were larger! Seriously, no place to unfold my bag except for the floor where I had to step in or over it to get to the postage stamp bathroom. The sink was the size of a soup bowl and I couldn’t even get a small water bottle under to fill it. Take your headphones for sleep; the walls are thin. Three stars are for the wonderful reception area people who provided outstanding service

Great hotel! Big rooms and super clean! Excellent stay especially after a 5 days walking! Breakfast is excellent… lots of choices… staff super cool and accommodating! Very cool hotel… lots if history as previously it was monastery… it is just a few steps by the main square and 10 min walk to the center of the city with lots of restaurants and gifts shops but also a steps always from museum and the fantastic Catedral! A jacuzzi and pool are also available for guests! Highly recommend!

Chose this hotel as its away from the centre and the noise. The hotel is a 4 star, and an international feel to it. There is a parking just outside. A nice swimming pool in the sun and a good spa. The room is very big and the beds humongous. Good size wardrobes, mini fridge, big bathroom with no amenities. It needs a refurbishment but we found it good value for money. Good breakfast buffet

It cost us to communicate to know when they sent us the code to enter and that made us nervous because we arrived after midnight. Finally they sent it but it was wrong. Fortunately there's a phone at the door and in a second they resolved it. There is a parking place. Very close to the center and the cathedral. There is very comfortable, modern, touched us the disabled in PB No air conditioning, only heating, as we were in March we noticed the lack, perhaps in summer he feels. We were very comfortable, very comfortable beds, good wifi, no pawn but have a pay-off coffee machine in the room. We were only one night, it was very good.

Very convenient location close to Praza de Galicia, walking distance to the city centre and the shuttle to the airport in Rúa do Hórreo. Nice little cafe on the ground floor. Reception is at the first floor. Modern installations and very clean room. We had a balcony so we were able to enjoy the fresh air from Santiago. The bathroom is very spacious and toiletries are included. The bed is very comfortable and the TV is a good size, although we did not use it.

We stayed 3 nights in one of the ”atico” rooms on the 4th floor. The location of this hotel is excellent. The staff is very friendly. We had a nice time here overall. I'm not a fan of slanted ceilings and did bump my head a couple times. The hotel room was very clean and daily housekeeping did a nice job. It was very nice of them to provide daily bottled water. The room was pretty spacious but not all areas were useful due to the slanted ceiling. I would have liked to have an extra chair or bench in the room, in the slanted areas, and also bathroom, to place personal items. Just a suggestion for improvement that would be fairly easy for the hotel. I would stay here again if I'm ever in Santiago again.