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Americas Best Value Inn and Suites Bismarck
4.1/599 avaliações

Americas Best Value Inn and Suites Bismarck

Bismarck|2.52km from city center
Lynn, the check in staff and showed me two options before booking. I went with the first floor room after she promised that if I took this room, they would ensure that no one else would be assigned to the room right above me. This is an important criteria and I explained to her before booking. Lynn did not communicate this to Naomi who's at night shift. Someone arrived at the room above me around 11:45pm, woke me up from the sleep. Spoke with Naomi who's at the front desk, she kept on saying I should have taken the other room. I felt puzzled because she told me she knew nothing about my agreement with Lynn nor Lynn told her anything about it; but she seemed to know which rooms I was offered. Then she offered me to move. I suggested why not moving the person above me who just arrive, easier, as I was all settled in. She refused saying that's the only room type the guest booked, so did I. She insisted on moving me is the only option or waited until 1am to call her back if the noise continued. Her attitude wasn't decent, and kept on shutting me off when I tried to speak. It was so loud above me so I moved to a different room and did not go to bed until 1am. The next morning, Dean, the manager who checked out brought up this to me. He admitted that they dropped the ball in not communicating well between shift transition between Lynn and Naomi. But he did not apologize. And went into his office without a proper conversation closure. Lynn, perhaps was one of the best in attitude but she failed to communicate internally. Naomi's attitude was bad nor practiced active listening. Dean's poor closure showed me how his team were ineffective in doing their jobs. He did not take the ownership. This entire team collectively is a poor example of poor customer service. And I was woken up again at 5:45am the next morning, the severely impacted my driving the next day. I don't recommend this hotel, they don't know what customer service is all about; nor they know the importance of honoring their words. Breakfast was average, not many selections compared to IHG, Hilton, or Marriott hotels. It's more like a motel instead of an ”Inn & Suite.” The room's condition was average, a door stopping fell off on the ground that I had to report it. No elevators in this place.

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Breakfast

Comfort Inn Bismarck
3.9/5101 avaliações

Comfort Inn Bismarck

Bismarck|2.89km from city center
When researching for a weekend trip to meet family, we selected this hotel primary for its pool/slide options, as well as the availability of the breakfast area (and rentable meeting rooms) for a gathering. The hotel shows its age a little, but overall we were happy with the stay. Our room was a two Queen, with a sofa (that folds out but we did not use). Beds were comfortable and the room was clean. One family member had a King room, and I noticed their tub had waterjets, but they did not test it out. There is breakfast offered each morning, but I did not eat any during the visit. I instead went to a great pastry shop in downtown Bismarck called Brick Oven Bakery. I did try the coffee during the first morning, but it appeared to be made from a liquid concentrate, which wasn't very appealing. The pool area is two adjacent rooms, each with a slide. One room has a nice-sized curved slide, as well as a wading pool. The other room has a very tall and long tube slide that actually goes out of the building and then back in; and also a splash pad & small slide for little kids. The splash pad did not seem to be shooting out much water. A nice perk was that the sister hotel along the parking lot had a lounge. They offered us two drink tickets at check-in, so it was a good excuse to check out the lounge. The lounge reminded me of a small-town bar, with basic tables & chairs, too-well lit, a bunch of TVs and video gambling.
Best Western Roosevelt Place Hotel
4.4/5106 avaliações

Best Western Roosevelt Place Hotel

Bismarck|5.19km from city center
The location can be tricky to find because not all of the streets have signage. They had white towels and linens, just very thin. I am talking frayed edges on the top sheets, and a washcloth that had a hole in it. On the day we arrived, we were settling in when the door opened with a card key. I thought it was housekeeping, even though we had not asked for anything. Instead we heard “sorry, I was given this key” and the door closed. A short while later, I answered the phone to a rather demanding “Who is this?” I stated my name and followed with “And whom am I speaking with?” She stated her name and said she was from the front desk. She asked how we got the keys to that room. I said my sister had recently checked in and was given two card keys with that room number written on the paper key holder. She asked my sisters name and spelling. She indicated that our room was assigned to a different party and there was something in the conversation about us having to move. I said we are not moving. (We are disabled senior citizens.) I was more than a bit taken aback by her rudeness. She said she would call us back. I had to say to her twice that there was no need to, because we were not moving. My sister and I went to the front desk to show this person, whom I will call Amanda, our IDs and the card key case. By that time Amanda said she found out that the person from the previous shift had given us the room, but had recorded it as a different room. So we went back to our room. Of course, the keys did not work. So we had to go back to see Amanda and have our keys reprogrammed for the room. Can you imagine the frustration? Later that night there was thumping on the floor until 11:30. I had ear plugs and was able to sleep, but my sister wasn’t as fortunate. The next day the thumping started at 7:30 AM and went on for a while and then more of it in the afternoon. I went upstairs and knocked on the door. I saw what appeared to be three generations and I assumed the grandkids were jumping on the floor, possibly off of the beds. So annoying. The few television channels we had from the Direct TV had so many lapses in transmission that it was difficult to watch. Other than that, the breakfasts were better than the usual wet eggs breakfast. The cook/attendant was attentive and kept things clean. The housekeeping staff was friendly and did a great job at keeping everything clean. There were also nicer and more professional front desk employees. Overall for the price I don’t think we will go here again. And, no, we were not given any compensation for the inconvenience of the room key mixup.

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Family friendly

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Bismarck Downtown Artist Cooperative

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Former Governors' Mansion State Historic Site

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North Dakota Heritage Center & State Museum

Americas Best Value Inn and Suites Bismarck
4.1/599 avaliações

Americas Best Value Inn and Suites Bismarck

Bismarck|1.27km de North Dakota Heritage Center & State Museum
Lynn, the check in staff and showed me two options before booking. I went with the first floor room after she promised that if I took this room, they would ensure that no one else would be assigned to the room right above me. This is an important criteria and I explained to her before booking. Lynn did not communicate this to Naomi who's at night shift. Someone arrived at the room above me around 11:45pm, woke me up from the sleep. Spoke with Naomi who's at the front desk, she kept on saying I should have taken the other room. I felt puzzled because she told me she knew nothing about my agreement with Lynn nor Lynn told her anything about it; but she seemed to know which rooms I was offered. Then she offered me to move. I suggested why not moving the person above me who just arrive, easier, as I was all settled in. She refused saying that's the only room type the guest booked, so did I. She insisted on moving me is the only option or waited until 1am to call her back if the noise continued. Her attitude wasn't decent, and kept on shutting me off when I tried to speak. It was so loud above me so I moved to a different room and did not go to bed until 1am. The next morning, Dean, the manager who checked out brought up this to me. He admitted that they dropped the ball in not communicating well between shift transition between Lynn and Naomi. But he did not apologize. And went into his office without a proper conversation closure. Lynn, perhaps was one of the best in attitude but she failed to communicate internally. Naomi's attitude was bad nor practiced active listening. Dean's poor closure showed me how his team were ineffective in doing their jobs. He did not take the ownership. This entire team collectively is a poor example of poor customer service. And I was woken up again at 5:45am the next morning, the severely impacted my driving the next day. I don't recommend this hotel, they don't know what customer service is all about; nor they know the importance of honoring their words. Breakfast was average, not many selections compared to IHG, Hilton, or Marriott hotels. It's more like a motel instead of an ”Inn & Suite.” The room's condition was average, a door stopping fell off on the ground that I had to report it. No elevators in this place.

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North Dakota State Capitol Building

Americas Best Value Inn and Suites Bismarck
4.1/599 avaliações

Americas Best Value Inn and Suites Bismarck

Bismarck|1.32km de North Dakota State Capitol Building
Lynn, the check in staff and showed me two options before booking. I went with the first floor room after she promised that if I took this room, they would ensure that no one else would be assigned to the room right above me. This is an important criteria and I explained to her before booking. Lynn did not communicate this to Naomi who's at night shift. Someone arrived at the room above me around 11:45pm, woke me up from the sleep. Spoke with Naomi who's at the front desk, she kept on saying I should have taken the other room. I felt puzzled because she told me she knew nothing about my agreement with Lynn nor Lynn told her anything about it; but she seemed to know which rooms I was offered. Then she offered me to move. I suggested why not moving the person above me who just arrive, easier, as I was all settled in. She refused saying that's the only room type the guest booked, so did I. She insisted on moving me is the only option or waited until 1am to call her back if the noise continued. Her attitude wasn't decent, and kept on shutting me off when I tried to speak. It was so loud above me so I moved to a different room and did not go to bed until 1am. The next morning, Dean, the manager who checked out brought up this to me. He admitted that they dropped the ball in not communicating well between shift transition between Lynn and Naomi. But he did not apologize. And went into his office without a proper conversation closure. Lynn, perhaps was one of the best in attitude but she failed to communicate internally. Naomi's attitude was bad nor practiced active listening. Dean's poor closure showed me how his team were ineffective in doing their jobs. He did not take the ownership. This entire team collectively is a poor example of poor customer service. And I was woken up again at 5:45am the next morning, the severely impacted my driving the next day. I don't recommend this hotel, they don't know what customer service is all about; nor they know the importance of honoring their words. Breakfast was average, not many selections compared to IHG, Hilton, or Marriott hotels. It's more like a motel instead of an ”Inn & Suite.” The room's condition was average, a door stopping fell off on the ground that I had to report it. No elevators in this place.

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Explore avaliações de hóspedes de hotéis em Bismarck

Buscando hotéis em Bismarck? Inspire-se com avaliações reais de viajantes.
Best Western Roosevelt Place Hotel
4.4/5106 avaliações
The location can be tricky to find because not all of the streets have signage. They had white towels and linens, just very thin. I am talking frayed edges on the top sheets, and a washcloth that had a hole in it. On the day we arrived, we were settling in when the door opened with a card key. I thought it was housekeeping, even though we had not asked for anything. Instead we heard “sorry, I was given this key” and the door closed. A short while later, I answered the phone to a rather demanding “Who is this?” I stated my name and followed with “And whom am I speaking with?” She stated her name and said she was from the front desk. She asked how we got the keys to that room. I said my sister had recently checked in and was given two card keys with that room number written on the paper key holder. She asked my sisters name and spelling. She indicated that our room was assigned to a different party and there was something in the conversation about us having to move. I said we are not moving. (We are disabled senior citizens.) I was more than a bit taken aback by her rudeness. She said she would call us back. I had to say to her twice that there was no need to, because we were not moving. My sister and I went to the front desk to show this person, whom I will call Amanda, our IDs and the card key case. By that time Amanda said she found out that the person from the previous shift had given us the room, but had recorded it as a different room. So we went back to our room. Of course, the keys did not work. So we had to go back to see Amanda and have our keys reprogrammed for the room. Can you imagine the frustration? Later that night there was thumping on the floor until 11:30. I had ear plugs and was able to sleep, but my sister wasn’t as fortunate. The next day the thumping started at 7:30 AM and went on for a while and then more of it in the afternoon. I went upstairs and knocked on the door. I saw what appeared to be three generations and I assumed the grandkids were jumping on the floor, possibly off of the beds. So annoying. The few television channels we had from the Direct TV had so many lapses in transmission that it was difficult to watch. Other than that, the breakfasts were better than the usual wet eggs breakfast. The cook/attendant was attentive and kept things clean. The housekeeping staff was friendly and did a great job at keeping everything clean. There were also nicer and more professional front desk employees. Overall for the price I don’t think we will go here again. And, no, we were not given any compensation for the inconvenience of the room key mixup.
Americas Best Value Inn and Suites Bismarck
4.1/599 avaliações
Lynn, the check in staff and showed me two options before booking. I went with the first floor room after she promised that if I took this room, they would ensure that no one else would be assigned to the room right above me. This is an important criteria and I explained to her before booking. Lynn did not communicate this to Naomi who's at night shift. Someone arrived at the room above me around 11:45pm, woke me up from the sleep. Spoke with Naomi who's at the front desk, she kept on saying I should have taken the other room. I felt puzzled because she told me she knew nothing about my agreement with Lynn nor Lynn told her anything about it; but she seemed to know which rooms I was offered. Then she offered me to move. I suggested why not moving the person above me who just arrive, easier, as I was all settled in. She refused saying that's the only room type the guest booked, so did I. She insisted on moving me is the only option or waited until 1am to call her back if the noise continued. Her attitude wasn't decent, and kept on shutting me off when I tried to speak. It was so loud above me so I moved to a different room and did not go to bed until 1am. The next morning, Dean, the manager who checked out brought up this to me. He admitted that they dropped the ball in not communicating well between shift transition between Lynn and Naomi. But he did not apologize. And went into his office without a proper conversation closure. Lynn, perhaps was one of the best in attitude but she failed to communicate internally. Naomi's attitude was bad nor practiced active listening. Dean's poor closure showed me how his team were ineffective in doing their jobs. He did not take the ownership. This entire team collectively is a poor example of poor customer service. And I was woken up again at 5:45am the next morning, the severely impacted my driving the next day. I don't recommend this hotel, they don't know what customer service is all about; nor they know the importance of honoring their words. Breakfast was average, not many selections compared to IHG, Hilton, or Marriott hotels. It's more like a motel instead of an ”Inn & Suite.” The room's condition was average, a door stopping fell off on the ground that I had to report it. No elevators in this place.
EverSpring Inn
3.9/5101 avaliações
Outstanding location. Great value. Great assortment of breakfast foods that changed each morning. Comfortable and clean rooms and bedding. Minor bathroom issues-small towels, toilet low to ground, dust and debris on shower vent fan, and water slow to drain in shower. Great customer service though.
La Quinta Inn & Suites by Wyndham Bismarck
4.3/5112 avaliações
We stayed here on our way home to Montana. Staff was extremely friendly; facility was super clean and quiet (we were on the 3rd floor above the entrance and first room by elevator); and pet friendly. We did not take advantage of the food in AM or appetizers in PM but dining area looked well appointed and clean. We would definitely stay here again.
Staybridge Suites Bismarck
4.5/598 avaliações
I really like Staybridge and look for them when staying out of town. In this instance i used rewards points, which possibly accounted for the experience. My room was missing one of the draperies and some of the furniture had seen better days. The room looked out on the air conditioning units and had a ladder in front of the windows. There was food crusted on the couch (I cleaned it) and mold and other discoloration in the bathtub. We were startled awake by a blaring fire alarm. Breakfast was disappointing. I would look elsewhere before staying here again.
Holiday Inn Bismarck
4.2/586 avaliações
My family spent one night here and thought it was really nice. This hotel is located on the east side of HWY 83 and has plenty of parking that is well lighted. The desk attendant was helpful and quick to answer any questions. The property has a cafe/lounge, a bit pricey but at least you don't have to leave the hotel. Two elevators service the floors, which were nicely carpeted as were the rooms. Our room was an 'accessible' room so it was extra roomy. We have always found the beds and pillows to be perfect (I don't often use that word in reviews.) and this hotel was no exception. Great night's sleep and the floor was quiet. The hot tub was open and we enjoyed it very much. The pool was......cold but some kiddos seemed to not mind at all. Both are chemical treated, not salt water. Breakfast took an extremely long time in the morning but it was 'hot' and not just a ”bag”. I would definitely stay here again and would definitely recommend it.

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Informações sobre viagens locais

Maior preçoR$ 3.072
Menor preçoR$ 304
Quantidade de avaliações2,599
Quantidade de hotéis45
Preço médio (dias úteis)R$ 776
Preço médio (fins de semana)R$ 907