Telegraphenamt

What a stylish nice hotel .really a disgrace icon . New ,2022, stylish in old German post station. Friendly international staff . Breaky nice and tasteful. Where close to the museums Insel , right in the middle of Berlin. I’m coming back !

This hotel just doesn't work. We chose it for its great location and interesting history, but its desire to be cool sacrifices any real comfort. Almost everything is dark and is trying to be what? Mysterious? Not sure. This includes the lobby, making check in... interesting. The only area that's bright (during the day) is the beautiful restaurant. I think that might be the reason there are so many photos of it in the other reviews. We booked a suite that included 2 small balconies with a fantastic view of the TV Tower. But even with the large windows open, the room was dark. So dark in fact, I had to put on makeup in the teeny room for the toilet. Oh, and about that toilet room - it was inches from the head of the bed. Another design decision that didn't take into account how people actually live. But what about the electric lights? Surely they were bright enough to put on makeup? Nope. The bulbs were a glowy, antique yellow, used to evoke a time gone by. I guess a time when lights weren't very bright? These bulbs were controlled by odd steampunk switches that never really worked. Speaking of never working, may I introduce you to the air conditioning? It was a warm, not hot, few days in Berlin, so we hoped opening the windows would be enough. But the combination of the heavy comforter (we asked for a lighter one and were told there was only that one kind) and the heat rising to the top floor made the room very hot at night. Despite being incredibly loud, the A/C never worked. Hot air poured out. A visit from maintenance didn't change anything. We were told that the units were "temperamental." Not what you want to hear when you're staying several days. There are so many lovely hotels in Berlin. We've been before and have been very happy. Don't spend the night here. Why not have a drink in the moody bar? Or dinner in the unique and lovely restaurant? Just don't stay here. You won't sleep. We didn't.

Thoroughly enjoyed my stay. Very special building, friendly staff and great facilities. The rooms are well planned and comfortable with great city views to the front. Access to the neighbouring health centre was a major bonus. Overall fantastic.