Usuário convidado
3 de abril de 2024
My husband and I really enjoyed our stay in the Culloden. Every member of staff was so friendly, helpful and warm. A special shout out to the lovely gentleman leading breakfast service who is excellent at his job. It was a nice touch that he came to speak to us and other guests when the service was easing off. We enjoyed chatting to him. Most of the food we had was absolutely delicious and the breakfast in particular is probably the best hotel breakfast we’ve had. We had a really lovely lunch when we arrived and everything was very, very tasty apart from the egg sandwich which I think the kitchen maybe forgot to season, it was pretty bland. We had dinner in the Cultra Inn. Once again, nearly everything was delicious apart from my husband’s burger bun which was mostly black/burnt from being over toasted. Service was unfortunately a bit slow, young staff so lovely but one or two need a shake to not let the ball drop and keep on top of everything. Our bedroom was absolutely beautiful; very comfortable and spotlessly clean apart from a few short black hairs on a towel and a pillowcase. It was a pleasant surprise to come back and see the beds turned down and water on each beside table. We really enjoyed our time near the fire, reading our books and drinking cocktails which were all first class. Having said this, despite the fire, we both found it a little cold and it was disappointing that the fire was allowed to go out and wasn’t topped up. We would love to give the hotel 5/5 but considering the price of the stay, the little things we mentioned held us back on this. To make it value for money, everything would need to be pretty perfect.
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