Hotéis em Beaumont

This has been my go to hotel for several years now while visiting my family in Yucaipa. After many happy visits there my last visit was unacceptable in every way. I had to make a trip to help with a family health issue. First, I made my 3 day reservation two weeks in advance online through IHG like normal. The price was nearly 3 times what it had been a year earlier. Two days later I needed to add one more day. The person I talked to from the IHG website said that I couldn't make a change to the reservation because it had been more than 24 hours past the ”cancellation date” and I would end up having to pay for the entire stay if I cancelled that reservation and made a new one with 4 days. He said he had no ability to simply add one more day to my existing reservation. This is still nearly two weeks out. I asked them how we can solve the issue... to simply add one more day. The answer after 45 minutes on the phone with them: Make a new reservation for one day. Fine. The day I arrived I wanted to make it clear that I wanted to not change rooms after the 3rd day and they agreed. I had minor issues with the keys not working on 2 of the 3 days but that's happened before. No biggie. The breakfast they offered was a joke all 4 days. I finally had to take photos the final day. I understand not having hot food due to covid but the mini fridge literally had a few yogurt cups, uncrustables and bean burritos (not a breakfast choice typically but okay) bagels and milk. The buffet had a few oatmeal packets, the cereal was well stocked and there were green oranges, a green banana and ketchup and hot sauce packets. Juice and coffee was well stocked. When I had to ”check out” after the 3rd night I went to the front desk to do that. We closed out the first reservation and they asked for my credit card to pay for the final day. Card was declined because they had 3 pending charges from the hotel for a total of nearly $1600 (3 days were supposed to be at $750ish) and that amount was encumbered against my credit line. I showed those charges to the staff. ”Sorry, that's out of our control” They wanted to charge my card for the 3rd night for another $155 which took the encumbered amount over $1700. I literally had to make a payment to my credit card in order to book my room for that third night. Once that was resolved I was greeted with.. ”I hope I can keep you in the same room”. 10 minutes later it finally happened. I complained to IHG corporate ( a person titled: (name witheld: eMedia Coordinator) after the trip about what happened and would want some sort of compensation from the unacceptable situation. I received a return email stating they were sorry but couldn't do anything and they referred me back to the hotel management. The hotel management called and said they were sorry but it was IHG's issue because they did the reservation but here's our ”standard $50 credit toward my next stay”. Those were exact words. I emailed the IHG custo

I ordered a disabled room for my wife and I. The trouble was that the handicapped shower would not hold in one place (for height control and direction), so we called the front desk and they sent a repair man to our room. We had already showered and were already annoyed. They did fix the problem.

Book with confidence. There is real value & comfort here. Dina the Manager is a remarkable lady who cares deeply about her customers. The grounds sparkle and the rooms high quality. Thank you Dina for making our experience enjoyable. You make a difference. Thank you Joan & David

This Hilton hotel is worthy of the name, the details are good, the location is right next to the highway, and the traffic is convenient. It is a 10-minute drive from the desert Ole. The swimming pool, gym and laundry room are all available. The American breakfast is rich. Coffee, apples and bananas are available at any time. Many foreigners, especially the elderly, who travel with dogs are very humane. The accommodation deposit is charged at $ 20, which will be refunded immediately after check-out.

The hotel is very newly renovated. The room chosen is a disabled room with a large bed. It is only given to a room at the side door on the first floor. Many tourists smoke and go out. This side door is generally soundproof, so everyone can open the door. I heard that the overall facilities are very good. There are two nozzles. As shown in the picture, the room is also very large. The only drawback is that the air conditioner is too loud. The breakfast is relatively rich and much better than that of a fast hotel.

It makes me nervous when they make me sign that there are charges for stained towels or bedding, then I go into the room and find stained bedding, holes or dents in the walls. The bathrooms are normally where the renovations fall short. These motel/ hotels, used to want you to be 'green' so their staff didn't have to clean as much and save water and detergent, which saved to company money. Now it just says if you stay 4-5 nights they are Not going to wash your towels, bedding, or clean up your room at all, unless you ask for a specific service.

We booked no breakfast, no problem with the bed in the big bed room, 10 minutes drive from Wormatt, a lot of fast food around, free parking, is the yellow wash of the towel, close to the train line, you can hear the train whistle at night, It is best to use your own towels, microwave oven, refrigerator, and feel good position, about 14 minutes drive from the desert Ole!

Worst hotel I stayed in in the last two decades. Booked thru Expedia a non-smoking room, instead was given a completely smoked thru hell hole! We got in pretty late and had to get up at 5 the next morning, so didn't have time to go back and get a new room and all, but when we got back home, EVERYTHING had to go into the laundry because even the suitcase was stinking with smoke! The place hasn't been renovated and even meaningfully updated in the last 20 years, or so it seems, so it felt like a slum lord hotel type of establishment. The entry doorway was falling apart, A/C was so loud, it was shaking the window, you couldn't sleep thru it, and it would turn on / turn off on its own schedule, you had no control over it. The walls are paper-thin: somebody next door was filling up a tub, we could hear the whole thing to the last drop. Then somebody upstairs started pacing the room FOR AN HOUR at 2 a.m.. I'm really not sure where would you be going for an hour since your only two destinations (bed and bathroom) are literally 12 steps away, but somehow this person put on close to 10,000 steps, yes, at 2 a.m. Needless to say, we got about 2 hours of sleep. And it was the Indian Wells tennis tournament week, so the room cost almost $200 for the night. Next time, I'd rather sleep in the car than stay at this dump!

This is the first time I've stayed here. Room was clean and well stocked. The staff was friendly and helpful. Loved the continental breakfast. Waffle was delicious. Centrally located. Everything within walking distance.

Can live, very good, breakfast is too simple, pay attention to people is not suitable, ordinary people can, close to the highway, where to go is very convenient, the price is relatively economical,