Hotéis próximos a Diplomat Hotel em Baguio

Been checking in here regularly since November for business purposes. This is actually a good hotel specially for a quick fix for a back to back meeting or a long days work. Rooms are clean and necessary sanitary protocols are intact specially being a rooms division manager and working in the industry for almost 12 years i can personally attest that they are maintaining cleanliness on their rooms... Wifi is good though you need to re log in every 5 min of down time,,, though again its good when in use... overall this hotel is really qualified for a 3-4 star review... unfortunately they hired a someone that pulls them down... a rotten apple mixed with good ones... their front office agent named “LYN” made our stay here terrible specially when shes on duty.. (We are having a pleasant stay though when shes on day off or areadly off duty) Take note that we are staying on this property for 5 or more times per month. At first meeting, she even mentioned they dont accept card transaction, as mentioned i told her that im a rooms div manager and i can see a credit card terminal, even offered to teach her how to use it. And yes!!! Its confirmed that she really doesn’t know how to use one. Next is fro a simple request for a simple shampoo, borrowing of extra slippers, all this request are all being denied by this front office agent named LYN... Oh did i forget to mention that its hard to contact the front desk when shes on duty on graveyard? Again we are exactly on point shes sleeping on duty!!! I just dont get the point why does lyn always ask for my id when checking in well in fact all of her colleagues does not do this as im already on their records,,, maybe she also doesn’t know to use the system... lastly we ordered food outside as their resto is close... ever since it is being directly delivered by their staff after the food is being handed to the fo... I dont know if her stupidity struck again and just decided to ask me to go down and pick it up even lying that she only has the guard with him,, after mentioning to her that its always being delivered here on our room, then instantly one of the hk guys gave it with all respect.. To the general manager of this eurotel property, maam / sir, this agent will pull your property down. I really hope that necessary actions will be done. I also understand that maybe she is just hired recently and lack of training is not given due to the pandemic. But being a seasoned hotelier, this type of attitudes are usually untrainable already specially for someone working upfront.. I guess we already know what im suggesting. The guy front office supervisor is someone to commend though adding the new hk male attendant,,,actually all of the staff except Lyn...again a rotten apple on a set of good ones.. 😔

This is our first time with Microtel by Wyndham Baguio. We stayed for 3 days and 2 nights with my family, we had an incredible experience. The area and room are clean, the lobby smells wonderful. The complementary breakfast was also good, the taste, servings, and selection were acceptable. The Wi-Fi is okay, but sometimes it's cutting in and out (we stayed on the lower ground). But one thing made this hotel superb is the people. The staff from the front desk are professional, reliable, and courteous. The housekeepers greet you with a smile, even the security guards are hospitable. The location was also a big plus. We will definitely be back. Keep it up 😀

This is a hotel that your baby boomer parents & titas would like, mine certainly did. Design looks a bit dated (or that's what they are going for?), classic Baguio-feels, but facilities are maintained and staff are well-trained. They even got fresh flower arrangement decors and manicured gardens to boot. Hotel looks small at a glance but rooms are big on the inside. They can even accommodate two busloads of people without feeling cramped, even on breakfast. Speaking of breakfast, theirs is good, mostly Filipino dishes and more. What I liked the most is the design of the room. We were a group of 6 adults, a kid, and an infant, and we fit comfortably on their family room. They have a table which is nice for coffee (which they provide along with tea bags, cups, and an electric kettle). Being with a big group means a longer queue to a single bathroom, right? Not if you have two separate shower rooms and a door-separated toilet, which is a thoughtful touch along with providing basic toiletries. This is one of the reason I would most likely book here again since we usually go to Baguio with a big group. The only cons I see is that 1. there's no elevator going down to basement rooms, which might be an issue to seniors (my senior companions - 60ish, didn't mind the short flight of stairs though); 2. location is a bit far from city center/business district (it's nearer to Wright Park).

Check-in was fast, i had to check the room they were going to give me the day before, and it was in the back so was fairly quiet. View from my room was the back porch of a residential area, but was relatively quiet. I needed time to recharge and catch some sleep and that i did! Wifi was intermittent and slow coz my room was at the far end, but at least i didn't have to suffer with people and kids walking by my room( i heard kids roaming around just a bit), and sound-proofed enough. Bathroom was clean, all-glass (door doubled up as shower door for privacy) basic toiletries were provided as well as the towels which faintly smelled of chlorine. I did brought alcohol sprays and sanitizers and cleaned the room myself. Air-conditioning was cool enough and muted all the ambient noise outside (a plus for me), huge flat-screen tv was good enough, but had all those cable channels in a foreign language. Bed was a surprise coz i was expecting a springy or noisy matress, but it was neither soft nor rock hard, just firm enough for my back(had a good sleep), and pillows good too( just bring your own pillowcases). Breakfast was included in the room and i was alone so i had 2 servings, the dried fish, and the sausages with eggs,plus unlimited coffee and juice. Hotel has an in-house restaurant which served mostly Asian food, i didn't ask if they still have a buffet coz they had one before the pandemic. There's a well-known restaurant too in the ground floor of the hotel and i think you can order food there too if you want to eat in. (just stayed away from the crowd) Clean room, clean bathroom, and breakfast. Small luxuries with a quiet room. Reasonable rates. Good enough for 4 stars out of 5 for me.

Probably the best pet-friendly hotel in Baguio. Travelled with 2 Frenchies and the hotel charged P750 per pet per night. Pros: 1. Pet Friendly Dogs can almost roam around the hotel. It has a big garden where they can play around and relieved themselves. Only downside they are not allowed at their in-house restaurant Outlook Grill which is weird because they have alfresco. What I love about the hotel is you can eat with them during the breakfast buffet. 2. Breakfast Buffet Good spread. Bacon is served daily. There’s an egg and taho station. You need to be there as they open (6am) if you want warm food. Hotel’s design is an open concept at the atrium. Can get cold in the morning. 3. Big Room Rooms are very spacious and with veranda. Can get noisy especially for the road-side rooms. Cons: 1. Pricey Room rate starts at P6000 inclusive of breakfast for 2 plus the pet fee. But did some math. Was comparing it with Giraffe Hotel and Ozark with rates at P4000. Ended up not minding paying extra staying at a bigger and full service property. 2. Hot Shower Shower didn’t have a hot water running. It was warm at best. 3. Cable TV Room only had 13 channels. We were just watching YouTube for the entire stay.

Whenever we go to Baguio, we always stay at Forest Lodge. Why do we keep coming back? Because they will always make you feel at home. Sometimes unexpected situations come up and that’s the time you will actually witness what cuts this hotel above the rest. I was recently diagnosed with asthma and since I wasn’t aware of all my triggers, I didn’t know that the fumes and the delicious smell from the kitchen would worsen my condition. Our rooms were close to the kitchen and I kept coughing so hard that my husband called the nurse. The manager (Neil Dominic), the nurse and the bellboy came to my rescue. They transferred us to a different floor in just a few minutes. The nurse checked my oxygen and even bought me my prescribed meds from the drugstore to make me feel better. After that, I was getting well already and yet, the manager and the nurse kept checking on us. They also told us that there is a standby shuttle ready to take us to the nearest hospital anytime. They delivered service beyond my expectations in such a short time. Our whole family feels we are really safe and well-taken cared of whenever we are there. Because of this, I will always call Forest Lodge my home in Baguio. Thank you so much for taking care of us during our stay there this Jan 2024. We look forward to seeing you soon.

Quite disorganized. Triage slip - this is an important piece of paper that a traveller should always bring especially when going to Camp John Hay area. I was asked by the receptionist to hand her the triage slip when we were checking in. I thought it must be submitted to them that’s why it wasn’t returned to me. When we travelled to John Hay, we were blocked at the gate because we didn’t have it. We went back to the hotel and asked about it. The receptionist struggled to find it but eventually found it. Hotel luggage cart - we were about to go to our room and asked for assistance since we have a lot of bags/luggages with us. We waited for so long because they seemed struggling to find the cart, so we decided to go without it. Housekeeping request - on our third day, we called at the lobby to schedule cleaning and replacing everything that needs to be replaced. We were out the entire day and hoping the room is clean when we return, but to our surprise, nothing happened. A staff forcibly opening the door - early in the morning when we were still sleeping (and haven’t had enough sleep), someone was trying to open the door, and since it’s taking a while, I decided to rise up, went to the door and opened it. The staff apologized and said it was a mistake. I never got back to sleep and was not feeling well the entire day. Breakfast - I don’t know if it’s normal but I find it such a hassle to always get a coupon from the lobby daily, and present it to the cafe every morning. The time we plan to take breakfast everyday is also being asked. I know this is to manage/forecast the flow of requests, but one day when we weren’t able to show up on time, someone from the cafe called us to know what time we will eat. I appreciate the concern, but it was just about 8:30am, and what if we were still sleeping? We felt pressured to go down and eat, and that’s what we did. Friendliness - not all, but most of the staff are not used to greeting people. Other than these, there are still good things about this place, such as the location. It’s within the city center, so it’s easy to go around. The area feels safe as well.

The hotel is a boutique hotel and the theme/concept is good and has its appeal. We arrive after lunch and was told to wait for available rooms. No exact time was given but the girl at the reception was guessing around 3 which is beyond the standard 2 pm check in time.We waited by the reception area. After an hour I notice a newcomer who was able to check in so I went to the front desk about our room. The girl at the reception looked at me bewildered and ask me my name and seems at a lost. Another girl took over and after going through some papers, told us that we had a room. I wondered what would have happened if I didnt ask about it and just waited for them to approach us. The room is ample sized with an overhead fan which was working well. The beds are comfortable. There was only 1 pillow though which was small. I immediatedly called the reception for additional pillow explaining that I had a medical condition that needed me to be elevated while sleeping. The receptionist says that she will get back to me but doubted there was anything available since they had full occupancy. The girl never got back to me. There was a study table at the corner of the room with access to power supply. There was no AC but this is Baguio so it doesnt matter. THere was no ref. THere was a water boiler but no coffee or tea packs which is chargeable.The bathroom is ample and functions well. Water pressure is strong. There was a pad and a pencil at the side table but the pencil is all worn out. (not sharpened) Breakfast was at the 6th floor of the hotel. It was light and airy with a good view of the city. Choices were not much but food was good with an egg station, a salad bar and bread area. It was serviced buffet. Coffee was self serve and located in a corner of the room. One negative note here is that the sugar and creamer were served in bowls with teaspoons for customer to use. It would been more hygienic if they were in packets. Isnt there a covid protocol regarding this? The physical structure (rooms. function rooms. coffee shop) were quite good and as mentioned appealing. However, service is really poor. From the check in part of our stay, to not getting back to me on my request, to breakfast service where the clean ups were done sloppily, much can be improved on. Our hotels have always been distinguished by good service and hospitality and sadly Orchard is pretty off the chart.

Stayed here for the New Year’s Eve. I was given a twin bed room since the capacity was full. It came to surprise that upon my arrival I was given a voucher which gives me free dinner throughout my stay for 2 nights! The food choice was slightly limited but the taste was very good! Breakfast wise the spread was good for a small hotel, don’t be shocked to taste good breakfast here! Location wise it’s slightly away from the main town as this hotel is located beside Lafayette , which is situated on the hill so the weather is cold at night, which is a nice thing to experience!

We stayed for a week (7d 6n) It was a charming hotel that overlooks the mountainous Baguio City. Staff were accommodating, professional and friendly. My only downside is that there’s no shuttle to pick us up or drop us off to our preferred destination especially one night that we finished shopping at SM Baguio not so late at around 8 or 9pm and there were no taxicabs around. We were neglected by the SM’s dispatcher so freezing and inconvenient as it is, I called the hotel to pick us up since we were having a hard time booking a grab taxi. It is always drivers are busy all the time. The first lady at front desk wasn’t that helpful. She just gave a “wala na kaming magagawa” answer but the second front desk lady was accommodating and went the extra mile so kudos to her. Shout out to our housekeeper lady Grace who also is friendly and courteous and gave us all the amenities we needed. Replenished our sheets reqularly. Above all it was an above average stay but not as perfect since there were minor areas like, the bathroom sewer stinks, which I think they are aware of, no shuttle, the balcony is fine coz we were at the corner facing both the vines with some noisy construction workers chatting but tolerable and pine trees on your right. You have to lean over to get a good view but be extra careful for you might fall to your death. It was a charming and promising hotel. We might consider to comeback and tell this to friends, relatives and close loved ones.