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Hotéis em Baden-Baden recomendados para você

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5 star

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Aqua Aurelia Suitenhotel an den Thermen
4.6/547 avaliações

Aqua Aurelia Suitenhotel an den Thermen

Baden-Baden Downtown Area Baden-Baden|1.24km from city center
We booked this hotel based on the online reviews. It’s more than we typically spend per night, but this was a special kid free weekend. The room was clean and the breakfast was very nice. A nice perk is if you book directly through the hotel, as a thank you, the first fill of the mini bar is free. I so wanted to love this hotel. Despite advertising air conditioning, our room just wasn’t getting cold. I went and spoke with the night clerk on our second night, thinking maybe it was operator error and could be easily fixed. The night clerk pulled up our room on the computer and tells me that the air conditioning is broke. It would have been nice if given the fact they obviously saw this on check in, they had put us in a functioning room. The clerk apologized and said he would make a note in our record for the manager to see in the morning. We were checking out the next day, so it didn’t make sense to move us to another room. I asked the night clerk about compensation, but he didn’t have that authority. The next morning, the manager was working the front desk when we checked out. I wasn’t asked how our stay was, so I informed her of the issue. I was told that the room was at a comfortable temperature and no discount would be given. I’m very disappointed with customer service, a small gesture such as comping our breakfast or our tickets to the therme baths would have been a nice token. I understand that things happen, I don’t understand not valuing your clientele.

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Breakfast

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Family friendly

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Explore avaliações de hóspedes de hotéis em Baden-Baden

Buscando hotéis em Baden-Baden? Inspire-se com avaliações reais de viajantes.
Tribe Baden-Baden
4/58 avaliações
Baden-Baden Downtown Area
The front desk David is a very nice person with great hospitality. Will choose to stay again in Baden-baden!
Limehome Baden-Baden Bäderstraße
4.3/522 avaliações
Baden-Baden Downtown Area
No one came to clean up the room, the room was soundproof. And this is to check in on the official website, I didn't see where Ctrip has a prompt. The advantage is that you can cook, there is an oven refrigerator, etc.
Hotel Altenberg
4.2/52 avaliações
We stayed here for only 1 night since we were at the end of our month long trip. to Germany and Italy. This hotel is in the suburb of Baden-Baden and off the beaten path. It is a very nice more of a BB than a classic hotel. The town is quaint and the people very nice. The staff was very helpful and pleasant. The room was clean and spacious. The hotel is quaint and located in wine country so there are vineyards everywhere including down the street from the hotel. As with most places in Germany, there are castles everywhere. I would stay there again if we were in the area. The breakfast buffet was excellent.
Aqua Aurelia Suitenhotel an den Thermen
4.6/547 avaliações
Baden-Baden Downtown Area
We booked this hotel based on the online reviews. It’s more than we typically spend per night, but this was a special kid free weekend. The room was clean and the breakfast was very nice. A nice perk is if you book directly through the hotel, as a thank you, the first fill of the mini bar is free. I so wanted to love this hotel. Despite advertising air conditioning, our room just wasn’t getting cold. I went and spoke with the night clerk on our second night, thinking maybe it was operator error and could be easily fixed. The night clerk pulled up our room on the computer and tells me that the air conditioning is broke. It would have been nice if given the fact they obviously saw this on check in, they had put us in a functioning room. The clerk apologized and said he would make a note in our record for the manager to see in the morning. We were checking out the next day, so it didn’t make sense to move us to another room. I asked the night clerk about compensation, but he didn’t have that authority. The next morning, the manager was working the front desk when we checked out. I wasn’t asked how our stay was, so I informed her of the issue. I was told that the room was at a comfortable temperature and no discount would be given. I’m very disappointed with customer service, a small gesture such as comping our breakfast or our tickets to the therme baths would have been a nice token. I understand that things happen, I don’t understand not valuing your clientele.
Hotel Quellenhof
4/527 avaliações
Baden-Baden Downtown Area
This is the largest space hotel I have stayed in Europe. I really left a very good impression in this beautiful town of Baden-Baden. The hotels that arrived at 6 in the morning are all early check-in. The corridor provides fruits and bread all day. It is convenient to walk everywhere. Although it is on the roadside, it is not noisy at all.
Hotel Magnetberg
4.1/58 avaliações
Baden-Baden Downtown Area
The single room has the most spacious bed. It is clean and hygienic, which is very affordable for this geographical location. If you drive by car, free parking is provided, and you can park outside when it is full. There are two doors for the entrance and exit, so it is very convenient to walk. Swipe your card at the back door 24 hours to enter and exit, walk a few steps down the stairs to reach caracalla and fiedrichs. Don’t look at other comments saying that climbing is very tiring. It’s broken in three steps. There are stairs shortcuts, so why bother to go around and climb the slope.

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Informações sobre viagens locais

Maior preçoR$ 6.475
Menor preçoR$ 328
Quantidade de avaliações1,288
Quantidade de hotéis449
Preço médio (dias úteis)R$ 1.080
Preço médio (fins de semana)R$ 1.150