Beppu Apartments

"別府極好選擇。住宿在一所店鋪的樓上，空間非常非常大，室內設備用料都是高級貨，各種生活所需設備都有齊。工業風的室內裝修， 沒有了住酒店的感覺，反而很有住家的感覺。 如果六時後才能check in， 記得先問老闆check in手續所需的密碼，這個只是第一次進入店铺大門的密碼， 裏面櫃檯上有部ipad，根據ipad所顯示的程序辦check in手續， 跟著會顯示一個進入自己房間的密碼，這個密碼亦是之後進入店舖的密碼。 泊車可根據店舖所提供的地圖顯示一號或二號停車場泊車，車位充足。"

"今次安排住2樓，整體很乾淨很舒服不過地板行路會大聲一點會影響樓下，所以必須要放慢腳步，另外建議在凳腳加上保護套減低聲浪，另外廚房設備齊全很乾淨"

"Provided washing machine and dryer room which was very convenient. Room decoration was pretty and facillities is well-equipped. Location is great, having numerous restaurants within walking distances. You can also get early breakast at nearby restaurant which opens at 7 am."

"The hotel is new and the rooms are large, perfect for families. Everything is very clean and modern, so we were very satisfied. The only downside is that there's no elevator, so you have to carry your luggage yourself. There's a big supermarket nearby, and if you're driving, you can park in the paid parking lot right outside the supermarket, which has reasonable rates."

"整個住宿驗質素挺好，唯一問題就是最初check in 的時候，trip.com 提供的pin 碼並不能進入酒店大門，我們嘗試用酒店大門的查詢pin 碼系統，但是他顯示trip.com 提供的預約確認碼不存在，酒店又沒有服務前台，導致我們在門外乾等了十五分鐘。我們並沒有日本電話，但是酒店又在大門寫著若要聯絡他們尋求協助要打電話給他們。幸好trip.com 提供打電話給酒店服務，讓我們得以聯絡酒店。然而酒店協助我們的人並不精通英語和中文。我們嘗試用英文溝通也花了不少時間，令我們在門外等到身心疲累。 The quality of the entire accommodation experience was very good. The only problem was that when we first checked in, the pin code provided by trip.com could not enter the hotel gate. We tried to use the pin code query system at the hotel gate, but it showed that the reservation confirmation code provided by trip.com did not exist. The hotel did not have a service front desk, so we waited outside the door for fifteen minutes. We didn't have a Japanese phone number, but the hotel wrote on the door that if we needed to contact them for assistance we should call them. Fortunately, trip.com provides a hotel calling service, which allowed us to contact the hotel. However the person who assisted us in the hotel was not fluent in English and Chinese. We spent quite a while trying to communicate in English, and we were exhausted waiting outside the door."

"When I arrived the hotel, the two parking lots on the right side of the entrance were occupied but the one on the left side was still vacant. So I temporarily parked there to unload my luggage and then drove away to a nearby public paid carpark. However when I came back, I found the parking space was occupied by a rental car with a Fukuoka license plate and it parked there for the whole night. The instruction sent to us clear said the customer can only use the two parking lots on the right side with “first come first serve” principle. I am wondering what is the left parking space used for? If it is only used for unloading and pickup, then the instruction should clearly mention it. Otherwise it is not fair for the customers that followed the rules and parked their cars to somewhere else."

"Didnt receive any email from the hotel prior to arrival and stayed outside of this servised apartment for more than half an hour trying to contact the hotel. Staff English level is worrying, spent more than 20 minutes just to get them to have my email address to send me an email of the check in code. Other than that, the room is very spacious and clean, with heating and clothing drying function ij the bathroom is very handy when travelling with small kids."

"Very spacious. It has washing machine & dryer in bathroom. Walking distance to hotel is about 5 minutes. It has free car park but has to walk about 3-5 minutes. Must check email before check in as they will send you email about the details of check in & passcode. Overall we have a nice stay."

"牙刷要自備，房間有洗衣機 附近多幢相似名字的民宿 走15分鐘到達別府站 往大街方向走10分鐘有大型商場youme ，裹面有超市，mcdonald, subway，有gu, uniquo。"