Aloft Alpharetta

I’ve stayed in a lot of hotels but I’ve never been to a hotel that doesn’t have any toilet paper in the room. I called to ask the person at the front desk to send me some towels and a roll of toilet paper I was informed that they didn’t have anyone tissue to bring it up to the room which was fine. I had to come and get it myself. I got to the front desk received the towels but no tissue the front desk said they would bring some up when they found some I got no call and no tissue. Ridiculous!! This is also a place where they can smoke ********* at the pool!!! What kind of business is this??

This hotel was very overpriced. Aside from the modern style and decor of the hotel it was no different than any other. The first disappointment was that we booked thinking the hotel had an active restaurant and bar as the website nor trip.com website reported that they were closed for the time being. Those amenities were the main reasons we chose Aloft aside from location. Next, our hotel room was extremely small. Third, the ‘marketplace’ stock and options was laughable. And there was NO vending so it was the only option for snacks unless we drove to a convenience store. Also, the breakfast was seriously lacking in portion and flavor for the price we had to pay for it. Lastly, there is hardly ever a clerk at the desk… the first morning we wanted to order breakfast and get drinks from the marketplace and I literally had to call the hotel while standing at the desk to get the attention of the clerk. The second night, the friends that were with us couldn’t purchase snacks because the clerk was nowhere to be found. Furthermore, the bed in our room was hard as a rock which led to very poor quality of sleep. And we paid $275 for 2 nights for this?? We won’t be back to Aloft. Literally the only positive experience that we had was the water pressure in the shower. Also, housekeeping needs to do a better job in the common areas of the lobby… there’s literally cobwebs coming off of the bottom of the furniture and onto the floor and visible dust underneath. I used to manage a hotel and my over all experience with Aloft was much less than satisfactory. I wasn’t given a receipt at checkout either… not printed or emailed.

From the time we arrived to the time we left it was a perfect experience. Beautiful town. Next door to shopping. Desk attendant excellent. Room beautiful very modern and VERY CLEAN! The bed and pillows were soooooo comfortable. Only suggestion is to put more than 1 desk chair in room and make it a comfy chair! Noise level at night from cleaning team was noticeable. Otherwise perfect! Thank you!

Aloft is a budget hotel but doesn’t look like it. A great place to stay for a couple of days. Very comfortable beds, check in was super easy! We were able to check in in line. As soon as the room was ready, we got a text. Then a quick stop at the desk for the key pick up. Staff was very pleasant.

Room was very clean and spacious! Love the open middle of room lay out. Very modern and trendy but still cozy! Bathroom was clean and perfect for the two of us. The pool was not in season but the pool deck and outside area looked very inviting! Lady at the front was very sweet and welcoming. They even had samples of toothpaste ( thankfully because I can’t ever pack without forgetting something) !

Nice & small cozy room with a bar in the first floor, great customer service and fast check in. Highly recommend

Great check in experience. Tinesa (not sure if that’s her name) 2nd shift lady every night I was there from check in was amazing from my check in to check out! Even checked on us the 2nd night I was there without asking! So sweet and made a personal relationship with my kiddos! Only complaint was we couldn’t get air/heat just right! It was either cold or too hot! & the shower was weird, somehow was expecting a “tub” but no! Beds wasn’t as hard as expected, actually pretty soft but not to soft/firm! Close to dinning and shopping! Just a short trip for us- six flags trip and Atlanta Hawks game!

Toilet got clogged at night, didn't get unclogged until the next morning so the smell was there the whole night. Elevators have a funky smell and hallways have a smell of B.O. which might be the carpet. Pillows were horrible. The staff was very nice and polite. Never staying at an ALoft again.

The night service rep was absolutely nice we had to change our room once because the first room seemed as someone laid on the bed and food crumbs everywhere , but we went back down stairs to get this changed and taken care of and they did with no hesitation, thank you