Hotéis Hot Springs em Hainan, China

"The surrounding amenities are great, but it's very crowded. The shuttle service was terrible; the driver left without waiting for us, and didn't stop even when we chased after it. It was very sunny and hot, so I wouldn't recommend it if you're traveling with kids, unless you pay for their private car service. This felt like a hidden cost. We paid over 2000 for two rooms that day, which isn't cheap at all. The shuttle service from the hotel to the Ocean Park was very bad. The bus was packed, and my child even went missing, which led to us calling the police. This shuttle service has serious safety issues. For breakfast, there were too many people and not enough tables, so we had to wait a long time. We had to find seats ourselves with our child. There weren't enough staff, and the staggered timing for meals didn't work well. In short, it was a terrible and expensive trip. The staff themselves were very kind and helpful, but every single aspect of the experience made me feel like I was about to explode. I don't know why. It was completely different from our stay at Hilton last year. The room cleanliness wasn't great, probably because it was peak season and they didn't have time to clean thoroughly!"

"Weather in Haikou was a little gloomy, but Erin went out of her way to make our stay pleasant and enjoyable. She was readily available on WeChat to answer my queries and gave me good recommendations on how to best spend my time in Haikou. Overall the hotel was also comfortable, and I love that there is an indoor kids playground which my daughter had so much fun in, and also that it’s close to the beach! The buffet breakfast every morning also served up a good spread, but their international dinner buffet was the best!"

"Overall a pleasant stay for us at this local hotel, which was one of the few that’s able to accommodate my wife and I plus our 3 children, in two connecting rooms. We stayed over 5 nights in this property. It served our purpose perfectly for a short stay at a convenient location served directly by a bus service with the airport. We arrived hours ahead due to changes in flight schedule, but the front desk was very generous and checked us in as soon as the rooms were ready, that's great customer service 👍 The rooms were large and well stocked with the necessary essentials including rubber slippers. There were 2 bathrooms+toilets as well as an additional standalone WC ~ more than enough for our use and made the stay even more pleasant. There was a large living room with an adjacent study area equipped with desk, chair and power outlets, that's shielded off the noise from living room - a great addition for those who needed space to get some work done. The hotel is located in a convenient location that's close to local food places and simple shopping. There's a supermarket in a building basement about two blocks away that's well stocked. You can even get a quick haircut for RMB15 in the same basement for those (guys) who don't care much about style 😂 There are LUCK IN coffee, Mixue, KFC, local eateries, street food, and restaurants all within short walk of about 200m. One thing great about this hotel is the bus transport serving Meilan airport that starts and ends at this property, costing just RMB20 per person per direction. Each hotel booking apparently entitled the guest one free ticket! We departed the hotel on this bus which took about 50 mins to reach the airport, as it made a few scheduled stops along the way and was driven at a slow steady bus speed. That perfectly solved the trouble and costs of having to book 2 taxis due to number of people and luggages, right at the hotel door step! One attraction of the hotel was the hot spring available in the bathroom via a large wooden tub, as well as one outside the hotel for guests. I saw some guests using the public pool which would involve walking out of the hotel in bathrobes and slippers onto the driveway and all. We’re not the hot spring type so no comments, but this feature may appeal to others. Some negative points that prevented the property having full 5 stars: - Erratic WiFi connection - the WiFi sometimes would have no Internet connection, randomly, it could be evening or even morning when everyone was sleeping and not many devices connected. As we had two rooms technically so there were two WiFi logins for our use. Sometimes one would work and not the other and at different times. Sometimes the connection would be lost halfway while using. It’s really irritating. We made multiple feedback but nothing had improved. - the property is really aged and a refresh is badly needed. It’s livable and generally clean for sure, but the decor, style and musky smell especially in the hallways, were unmistakable. According to the plague near the main entrance, the property was completed around the 2000s, that’s time for university graduation if this were a person😀"

"Muito bonitas instalações com jantar quente, bom pequeno-almoço, UMA LAN de alto-falante russo (super útil e bem-vinda). Há um parque maravilhoso perto com UMA pequena via ferrata no topo e UMA super bela cascada no meio Da montanha (Eu bati lá).Recomendai que você andasse.Não há Nada Mais Ao REDOR do hotel, então é bom para duas noites"

"First off, all staff are so polite and welcoming! They will smile and greet you, from the moment you exit your ride to the pool area where you can go soak in the hot spring. I really enjoyed my stay here, it was extremely peaceful and quiet, I’m sure peak season might be different though. The beach across the road is lovely to sit by and the sand is clean. I enjoyed my breakfast and thanks to Ernest for helping me with check in, and allowing me to split my booking so I could get buffet dinners since I had no partner checking in with me. He was welcoming and explained everything well in English, thank you to Megan for answering my questions and updating my buffet code and Prima for the swift check out. I hope to come again here, while the hotel is a little old now they make up for in service. The housekeeping staff does a great job and cleans the basin and the room is spotless when you come back! The only complaint I have is that the tv has 1 English Channel and that switches to Japanese movies sometimes. At the buffet dinner, the manager helped me choose a hot pot of my choice, and showed me where to get everything, the second time she brought me a plate of the soup of the day, she was so kind and lovely, I didn’t catch her name but I have to say thank you to her aswell. Breakfast is delicious and there’s a variety of whatever you like. Desserts are divine!! The hotsprings are lovely in chilly February and there’s an indoor pool too. Thank you for the lovely stay and happy New year! 🐍"

"My family of 4 members stayed for 2 nights in this hotel before we flew back home. It's location is alright for 35 mins to the Haikou International Airport. There is a hot spring at the swimming pool area and it closes late at night which is good . We can use the hot spring to relax after a day of activities out. However the only thing is the rooms given to us is not up to Marriott's standard. Our rooms, connecting 2 rooms, look a bit old , especially the flooring, the wall tiles in the bathrooms. They need some refurbishments. The bathroom of room 0916 has the problem of water flooding while showering. I think the water flowing out is very , very slow until it floods .This is quite annoying. Although we have informed the staff about this , nothing much have been done. It still flooded when we showered on the next day. Other than this, everything is ok."

"Warm and friendly staff, Emily was very helpful-giving great suggestions and information. The hotel is clean and very quiet. Very comfortable beds, good size room. Restaurants nearby, short did ride to shopping malls. The pool is large and very clean. Highly recommend staying here"

"Hotel is more like what is considered a B&B in the west. It’s nice and right on the beach and the premium rooms have full height windows with 180 degree panoramic view of the see and sunset. However, I think price range per night per room is way overpriced for what this B&B offers. There is no gym, swimming pool, or anything really except a coffee place downstairs. I paid close to sgd 120/night and that’s 20-30% more expensive than 5 star hotels in town and obviously absolutely different service level and environment. Breakfast is very simple here and very Chinese. No fresh vegetables or protein options except eggs. Mostly noodles and fried stuff. During the day the beach is dead as it’s too hot and places are closed. In the evening the place gets alive again and there street vendors selling fresh fish and vegetables Chinese yakitori. No decent restaurants around for lunch - need to order food - you need to read and write Chinese to be able to do that cause apps only in Chinese. Over hyped place overall! Would pay maybe sgd 30/40 per night to stay here but definitely not what they charge."

"Located on an isolated island with a good omen of “鳌”. Nice experience staying there with the remarkable views all around the island. The staff from the golf club were very rude not allowing visitors walk on the wooden walkway during the entire daytime for some bureaucratic and prerogative reasons which were non-transparent and unacceptable. The food and services were at average level comparing with others."

"I booked three rooms and stayed at Mission Hills Resort for five nights, where we were served by the duty manager, Mary, throughout our stay. We were given a complimentary room upgrade, and Mary also helped ensure that our group was located near each other, making it much more convenient for us. I’m especially for her effort in helping us locate a farm around the resort and for reaching out proactively before the trip. She even shared her contacts and responded to some of my queries after office hours, which truly shows her dedication to her work. Although some parts of the resort are a bit dated and seemed to be undergoing maintenance, it didn’t really affect the overall experience. For the rooms It would be even better if a drawdown curtain or privacy screen could be added to the bathing area or toilet, making it more convenient for larger groups like mine. This resort is ideal for families with young kids or anyone looking for a great parent–child bonding (亲子游) experience. There’s a mini pet house with cute and lively animals where children can get up close and cozy with them. The Children’s Club — Squirrel Village offers a wide variety of daily activities for parent–child bonding. My kids especially enjoyed the activities led by the young and energetic team of hosts (可爱, 葡萄, 糖果, 西瓜, 猩猩, 鳄鱼, and others). They loved it so much that I gave up some of our original itinerary just to let them stay longer, and they’re still humming and reminiscing about the songs and moments from the club. If I travel to Haikou again, I would certainly return to Mission Hills and include a few more days at the Squirrel Club to spend quality time with my child. As mentioned in other reviews, we were also served a delicious pot of dessert every night — a thoughtful and warm gesture that added an extra special touch to our stay. Thank you, Mission Hills Resort, and especially Mary and her Squirrel team, for making our trip so memorable despite the aging facilities. The kids in our group truly had a wonderful and enjoyable time at the resort, and we’ll cherish these moments for a long time. If i am ever travelling back to Hai Kou for 亲子游, I would stay in Mission Hills purely for the Squirrel Children’s Club activities. Ps, the resort actually had some additional in-room items that could be loaned and i feel that it would be better if they could share ongoing promotions."