O hotel nunca engana.
Continua com boa qualidade .
Os quartos estão super limpos e são espaçosos.
As rececionistas muito simpáticas e esclareceram tudo.
O spa foi excelente
O PA muito agradável e com muita qualidade. A reposição era imediata.
O check out é às 12h o que é fantástico.
Iremos voltar.
Tudo estava bem, exceto a limpeza. Quando entrei no quarto, tudo parecia normal, mas ao apagar a luz, havia formigas na minha cama e foi muito difícil dormir. Ao acordar, vi o chão infestado de formigas e, ao abrir a porta, encontrei um vaso cheio delas. Foi uma experiência péssima. Eles precisam tomar mais cuidado com esses detalhes.
O quarto era muito espaçoso, com mesa e cadeiras de jantar, além de um conjunto completo de eletrodomésticos de cozinha, incluindo um forno. Havia também uma TV grande e uma área de chuveiro separada.
A rececionista, uma jovem adorável que usava óculos, foi extremamente prestativa em todos os aspetos — ela até ajudou a conseguir um técnico para cortar o cadeado de metal da minha bagagem, pelo que estou muito grato. Gostaria também de agradecer ao técnico, bem como a outro funcionário da receção que gentilmente permitiu um check-out tardio. Os funcionários aqui são incrivelmente gentis.
Embora a seleção do pequeno-almoço não fosse muito extensa, a comida era de boa qualidade e deliciosa. Os funcionários da sala de pequeno-almoço foram atenciosos e cuidaram muito bem dos hóspedes, repondo prontamente quaisquer itens que acabassem.
A limpeza fez um trabalho excelente, mantendo o quarto limpo e bem organizado. No geral, fiquei muito impressionado com a minha estadia aqui. Cada membro da equipa prestou um serviço excelente e uma calorosa receção.
Otel yepyeni, gördüğünüz veya kullandığınız her şeyde bunu doğrudan hissediyorsunuz. Personeller çok cana yakın ve güler yüzlü, bunun dışında Porto'da turistik anlamda gidilip görülecek yerler için kesinlikle ideal bir konumda. Porto merkezinde park yeri bulmak zordur ama burada sorun değil, oldukça ferah ve büyük bir yer altı otoparkı mevcut. Konaklamamiz 10 üzerinden 10 puan, kesinlikle tavsiye ediyoruz.
Nos deram dois quartos separados para nós três, e eles estavam conectados, o que foi muito conveniente. A recepção do hotel é muito simpática, fala inglês bem e é fácil de se comunicar. Acontece que o taxista local do Porto parece não saber a localização da sua casa.
Hotel excelente, moderno, localizado em frente à estação de metrô Trindade e próximo de vários pontos turísticos. Fizemos tudo a pé todos os dias. A vista é incrível, o quarto estava sempre muito limpo e inclusive indicamos o hotel para outros amigos se hospedarem junto com a gente e eles também acharam o café da manhã excelente. O bar no último andar, além de elegante, oferece uma vista linda da cidade à noite.
Me hospedei aqui por uma noite, pois precisava estar na região antes de me mudar para outro hotel a uma curta distância a pé. A localização é ótima, mas o hotel é muito antigo e básico. A pia do meu quarto estava vazando. Na minha opinião, não vale o preço; existem opções melhores na região. A localização é central e muito conveniente, porém!
Estadia boa, foi rápida, mas acredito que o Hotel não se enquadraria no quesito 5🌟 Estrelas, falta-lhe alguns aspetos na minha opinião que ja passei por mais de 50 hotéis de alto padrão e luxo. Piscina interna e externa Ok, Pequeno almoço Ok. Funcionários atenciosos.
O atendimento do hotel foi incrível 👍, desde o momento em que entrei no hotel, o garçom na porta me cumprimentou com um sorriso e me perguntou se eu queria me ajudar a carregar minha bagagem? Sinalizo que não, obrigado 😊! Quando fiz o check-in no balcão, o garçom me forneceu uma bebida e uma toalha quente para enxugar as mãos, além de um sorriso completo, ele realmente merece elogios 👍.
Outro elogio foi a equipe de limpeza que limpou o quarto, originalmente pensei que minha capa de carregamento de lápis do iPhone estava perdida e desisti de procurar, mas quando voltei para o quarto depois da rua, vi que o quarto estava claro e limpo, a mesa coloquei a capa do carregador de lápis do meu iPhone perdido, realmente agradeço a ela por me ajudar a encontrá-lo.
Na verdade, os garçons do hotel são todos muito bons 👍, a qualidade do serviço é excelente
O ambiente do hotel é lindo, muito limpo, muito confortável
Ótimo
77 avaliações
9,2/10
Preço a partir de
€ 159
por noite
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9.1/10
Great
GGuest UserStayed at this hotel 3 times in less than 2 months, not planning to return ever again.
Our 1st visit was so impressive that we had booked 2 more stays short after for our family. Yet the last visit turned into a disaster.
Nobody answering phone calls at night.
Before checking in on our last visit. We realized our flight got delayed. tried calling the hotel at around 9.15 pm, called 5 times over 20 minutes, no one would pick up the phone in the main reception !! Furious, and so we arrived at 1am without being able to inform them that we were gonna be late.
Upon arrival, as I had booked 2 rooms, I asked the only person who was on shift that night to make sure putting my parents into the booked standard double room and my family with a child into the other bigger room (Junior King Suite) . He affirmed me that the room distribution was correct so we just left our parents to go to their room and take rest since it was late.
When we arrived at our room, it was definitely a small room that would only fit a couple without being able to add an extra bed. Called the reception, no ones answered again!! So had to went back down to speak to that staff at 1.30am.
He insisted, the room I was put into, was the Junior King Suite !!!! I was so angry because that room didnt looked like it was over 500sq ft as it was described when I booked. But the staff said to us that the info in trip.com was incorrect and more over, the information he received didnt mentioned that we had a child with us.
Angry and exhausted, and I was even gonna compromised to stay in that room and sleep. we just went back to take a shower, then the guy came , talked to my husband and would offer us a bigger room after all the drama. it was close to 2am!!! We got offered to stay in a family room so my daughter got to sleep on a sofa bed but the guy who made the bed didnt even give her a blanket.
Next day, texted my parents and asked them to show us a picture of their room, we realized the guy mistakenly putting my parents into the bigger room and so we were the one who got allocated into the standard double room!!
Unprofessional service from the top to the bottom!! we eventually felt bad to that staff because in the middle of the night, he was the only person who moved luggages, opening beds etc...
JJennyJennyJenny.The room is very nice and clean. The staff is friendly and helpful. It's easy to walk to the city center. My husband and I are very satisfied with the Renaissance Porto Lapa Hotel.
UUrban VoyagerWe had a wonderful stay at Eurostars Aliados in Porto. While advertised as a 5-star hotel, it feels more like a high-end 4-star, mainly because it lacks some of the extra touches of luxury and service you’d expect from a top-tier 5-star experience. That said, it still offers great value for money and an excellent stay.
One of the hotel’s strongest points is its location—right in the heart of Porto, making it easy to explore the city on foot. Despite being so central, the room was quiet and well-insulated, allowing for a great night’s sleep.
Check-in was smooth and efficient, with friendly and professional staff who made us feel welcome right away. Throughout our stay, the staff remained courteous and helpful, ensuring a pleasant experience.
Our room was spacious, stylish, and very comfortable, featuring a king-sized bed, elegant decor, and a huge shower that added a touch of indulgence. Everything was spotlessly clean, which is always a priority when choosing a hotel.
The hotel has a spa with a gym, sauna, and hammam, free for guests. While we didn’t have time to use them, they looked modern, well-maintained, and inviting, adding to the hotel’s appeal.
Overall, Eurostars Aliados delivers a stylish and comfortable stay at a reasonable price. While it may not quite reach the level of a true 5-star experience, it’s an excellent option for those looking for a high-quality hotel in the center of Porto. We would definitely stay here again!
GGuest UserOverall very satisfied. The room is fully equipped and clean. The washbasin is very unique, and the wet and dry bathrooms are separated. From the hotel lobby, you can walk directly to the food court next door. Next to it is the bus station, and the taxi station is a five-minute walk away. It takes at least half an hour to walk to the attractions, so it is recommended to take a taxi.
LLAGGreat facilities. We went with half board. And it doesn't pay off. After knowing the prices, we would have paid less for dinner if we paid on the day.
We went on the weekend and the hotel was full. It's a large hotel and we didn't like the experience from that point of view.
The objective is to relax and have a different experience, but we ended up having to wait to enter the Turkish bath, sauna and swimming pools, which became unfeasible, as they looked like municipal swimming pools.
full of people. About the staff, the girls at the restaurant and at breakfast (who are the same) are very helpful and friendly. The same can no longer be said for the reception staff. Little willingness to help with such simple things, such as lending a mere phone charger, easily resolved by the dining room staff.
In short, it is a hotel with conditions, but I find it very confusing when it is full, something that I believe is common at the weekend.
GGuest UserVery good hotel, but you had to ask for a toothbrush when normally hotels provide them without being asked. Be careful, the hotel records your credit card and will still charge you 3€ without your consent + the tourist tax, while in other 5 star hotels they don't do this.
JJaniceThe location is very centralised, making it extremely convenient to walk to the nearby attractions. We got upgraded to a room with a balcony which was lovely, and everything else about the room was just about perfect too. Super well upkept, maybe cos it’s relatively new too but the bathroom was very clean with zero mold spots. Water pressure was strong while the wifi and aircon / heater worked well. The only con was that the basin seemed a little choked with the water going down pretty slowly, but it wasn’t a major issue for us.
GGuest UserEnjoyed my stay at Yotel Porto. Location is around 5 minutes walk from Trindade metro station for connections to airport. Room was great, powerful rainforest shower. I found the staff to be very helpful and professional. My only criticism would be there are illuminated light switches and controls in the room which don’t switch off / darken therefore the room is not completely dark for sleeping which isn’t helpful for a light sleeper like myself.
GGuest UserWe had a truly perfect stay at Jam Hotel Porto. From the very beginning everything felt easy and welcoming. The room was in excellent condition, almost like new, very modern and thoughtfully designed. It was always clean and perfectly tidy which made it very comfortable to come back to after a day in the city.
What made the stay really special was the lovely lady at the reception. She noticed that I was celebrating my birthday during our stay and organized a birthday muffin to be brought up to my room. It was such a kind and personal gesture that I did not expect at all and it honestly made my day.
Overall it felt like a place where people really care about their guests, not just in a professional way but in a warm and genuine way. I would happily stay here again without hesitation.
HHenriAbsolutely incredible hotel, the staff takes great care, from the privileged location to the spa facilities, everything is wonderful.
I recommend with your eyes closed for lovers of exclusive places.
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