Hotéis com Gym em Sarawak, Malaysia

For me, nothing was particularly bad, that’s the thing. Everything was okay, comfortable, acceptable…but I didn’t get that “WOW, this is a 5-star hotel!” feeling. The room itself was spacious and comfortable, but I was quite surprised that the tea selection was limited to Lipton, with Nescafé for coffee. I would have appreciated a slightly better selection, perhaps Dilmah or a few different varieties of tea. It may seem like a small detail, but these little touches really contribute to the overall premium experience. Breakfast? Okay. Cuma personally I expected a little more variety from a 5-star hotel. Service? Okay. Good. Pool? Nice. Gym? Good. Big View? Very Beautiful. 🌅

The sleep was good. The elevators were a bit slow, and it wasn't perfectly clean, but acceptable. It was for two people, but there was only one pair of slippers and one towel. We had to ask for more. Room cleaning was a bit slow, perhaps due to fewer staff on National Day. Overall, it's acceptable. The shortcomings are within a tolerable range.

View from the room is absolutely breathtaking. The room is very huge with balcony, amenities in the room is complete (except there is no toothbrush & toothpaste provided), including efficient shuttle service from the lobby to the hilltop rooms, and the cool pool area. However, the area itself and some component of the room seems worn down. Regular maintenance check needs to be done to maintain absolute cleanliness of the whole area and the rooms.

Really enjoyed our stay at Voco! ❤️ The birthday towel decoration was such a lovely surprise and a thoughtful touch. We also enjoyed the breakfast, with a good variety of choices. Overall, we had a great stay and really appreciate the little details that made our experience extra special.

At first: loved the stay and the surroundings! Pro: - staff is super friendly - room cleaning very good - breakfast was amazing (try fresh roti!) - big pools - views are spectacular Con: - Public places can be cleaner (like toilets at coconut bar and gym) - many maintenance in progress but think never finished It’s an older hotel with some worn stripes but the staff made it great. Had a wonderful time and made it great. Would like to return!

The reception was nice and we loved the basement parking. The room was alright, but I specifically asked for quiet room away from the lift. Instead I was given the room right next to the lift. We can hear people getting off the lift and going to their room, with their luggag rolling. Our room faced the main room and is very noisy. Their pillows suck big time and we didn't get very good sleep here. The breakfast is alright and there is a small gym.

The room facilities were okay, but the ac definitely needs improvement. When we checked into the room, the fan was already on. After switching the fan off, we noticed that the air conditioner was not cooling the room properly and it felt quite warm. We ended up sleeping with only the fan running throughout the night, which was disappointing as we did not expect such an experience. 😓 We checked the air conditioner ourselves and confirmed that it was switched on and set to the correct temperature. We also noticed that the lobby air conditioning was extremely cold, so there seemed to be a significant difference compared to our room. We reported the issue to the front desk, but were informed that the room air conditioner was functioning well. Unfortunately, this was not our experience, and it affected our overall comfort during the stay.

Everything about our stay at this hotel was excellent. One of the most interesting features was definitely the automated parking system. Instead of conventional parking, the car is stored securely and retrieved using a mechanical system beside the hotel. It was quite fascinating to experience. The view from the hotel overlooking the town was breathtaking, particularly from our room. There were also plenty of food outlets around the hotel, although Muslim travellers may need to be a little more careful when looking for halal food options. The staff were very attentive, friendly and kind. What made our stay particularly memorable was that it was my birthday on the day we checked in. The staff member kindly waived my parking fee as a birthday gift. It was such a sweet and thoughtful gesture, and something I genuinely appreciated. Overall, we had a wonderful experience. The combination of excellent service, beautiful views, convenient location and the unique parking system made this a very memorable stay.

Room 811, malfunction outdoor A/C unit, only have hot air. Around 9pm no more hot water supply, only have cool water, can't take a bath in the bathtub. Smell dusty carpet. Moved to room 713, everything is fine, just a broken TV screen, and this room only has a shower, no bathtub... Morning breakfast have white rice, mee goreng, chicken hot dog, meat roll, hard chicken kicap and red baked bean. Other row, orange juice, apple juice, warm water and cool water. Another row, croissant, muffin, white bread, golden bread, jam n coffee n tea. N the worst part is the iban female chef or kitchen helper who fry the egg, her dealing bad attitude toward all customer, when order egg, She always said Can u wait?! Don't order if you can't wait!!! Still have five more people order to cook!!! Then the customer ordered, she didn't take note of the order and give the queue number or place the plate in order. She worked in a chaotic state, due to no proper SOP and managing her order or pre making food in order. Need to audit her way to manage order. After I waited 25 min, I goto take my 2 pcs egg order, but she missing 1 pcs egg, when I ask politely can I have another egg order, then she get mad at me, scolding me I didn't order 2 pcs egg at first, but I said I had told her 2 pcs egg before, then she shut up. After I take the egg to my table, I hear she mumbles in Bahasa Iban said that Chinese Pig only knows... then smaller voice I don't know what she said. I turned and I saw no one beside her, definitely not talking to anyone... The whole breakfast time was good, but the staff had a bad attitude and ruined our mood to have a good experience... Suggestion: If the egg cooking station is too hard to manage, just put half boiled eggs and hard boiled egg at there, then make a big batch of scrambled or omelette and put it in a tray. The image of a professional chef preparing the fresh food, is failed by that bad attitude staff. Just save some money from hiring that staff and cook good food for customer.

It was a beautiful experience. Our stay in Pullman Kuching is fun. The room is so comfortable and clean. We were surprised because my requests were granted and we were able to celebrate a late birthday celebration for my cousin. Also, the city view from our room is so beautiful and we can see the sunrise. We highly recommend this hotel.