Publicado em3 mai. 2026
Guest User
My stay at Sofitel Casablanca Tour Blanche was extremely disappointing and far below the standards expected from a Accor luxury hotel.
Service was unprofessional from check-in, breakfast quality and hygiene were poor, and even simple orders took far too long.
Most seriously, personal belongings were taken from my room, and the hotel failed to conduct any proper investigation or provide follow-up despite multiple complaints.
Overall, poor management and serious security concerns. I would not recommend this hotel.
Mostrar mais
Preço por noite a partir de:R$ 560
Publicado em17 ago. 2026|Superior Single Room
JekosI really like this hotel. The staff are very competent and friendly. Everything is very clean. The breakfast is very diverse and delicious. There's also a gym and a pool with a jacuzzi.
Mostrar mais
Preço por noite a partir de:R$ 210
Publicado em9 mai. 2026|Standard Twin Room
Guest UserThis was a welcome Oasis which we booked for a night due to a sufficiently long layover to justify. This case it was around 15 hours and it would be overnight so it was decided to book this hotel in order to be a bit more comfortable and refreshed for the next day's leg. For those who are sensitive, there does appear to be evidence to suggest scented product use throughout the establishment... But it's not too overpowering such as on the Royal Air Morocco's aircraft.... Staff are very courteous and knowledgeable. The rooms are neat and tidy and well laid out with sufficient room to move about in. It's a surprisingly quiet area given its proximity to the airport. And it has a free shuttle which is currently running every 30 minutes on the hour. Give yourself a little bit of extra time to find where the shuttle is though as it may not be particularly apparent. The breakfast spread is very delicious and the fact that they had the famous Moroccan mint tea and bottomless cups really made my day! My only regret in staying here is that it was a bit of an excursion to go into the city to do some proper sightseeing and take in all the wonders of Casablanca.... Even if I've only seen the movie once ;) ... But this isn't on the hotel.... And hopefully I look forward to visiting again and spending a bit more time to explore this interesting region. A thoroughly endearing part of this hotel were some cats patrolling the premises.
Mostrar mais
Preço por noite a partir de:R$ 390
Publicado em17 abr. 2026|Superior Twin Room Sea or Park View
Guest UserWe didn’t have a good stay at the Novotel in Mohammedia, there was no hot water on arrival and there was obviously a hotel wide issue, but the reception said they’d sent someone up and we needed to run the taps for 10 minutes! Well that didn’t work and there was no hot water in the morning either, even they promised it would be back by the morning, so freezing cold shower. No remote control for the TV, the blackout blinds had tears and holes in them (see photo), the carpets were tired and marked (photo) and the windows were absolutely filthy (photo). This was billed as a “superior room with park view” - you could see the park with the window open, but with it closed the dirt pretty much obscured it. We booked a massage but cancelled as how can you have a massage without a shower? The breakfast was very average. The staff were fine, they are up against it with this building, but they constantly asked us to give them reviews by name. The pool is tiny, the bar was quite lively and again nice staff. For a modern Novotel this was a pretty bad experience.
Mostrar mais
Preço por noite a partir de:R$ 355
Publicado em31 mai. 2026
Guest User
My Moroccon friend I studied my phd with in Ireland (my nationality) drove me from Cas airport to the hotel & helped me with my bags to my room & ordered me a bottle of wine from the bar (about the same price as the deluxe room), saying welcome to my beautiful country! The bar staff took the wine off my friend, a GP, and said ”I know this is how you earn your bread and you will be paid but we don't accept this here”. I.e. The receptionist accused my friend of being a **********. The bar man was disgusted by the comment. Having paid, I didn't stay at the hotel and checked out the next day. The receptionist should say... We don't accept non-customers going to customers rooms, not accuse another Moroccon woman of being a ****** (my conservative Muslim friend was mortified)
Mostrar mais
Preço por noite a partir de:R$ 192
Publicado em6 out. 2025
mystarsky
The hotel has been around for a while, and some of the facilities are a bit outdated. However, it's very close to the old town, making it super convenient for shopping both in front of and behind the hotel. The swimming pool is fantastic, and the breakfast is incredibly rich and varied.
Mostrar mais
Preço por noite a partir de:R$ 925
Publicado em15 mai. 2026
Guest UserExcellent hotel, clean. The soundproofing isn't perfect, but it wasn't noisy and didn't disturb our rest. The room was cleaned daily. The room is spacious, with a comfortable mattress and pillows. We did see small ants on the table near the kettle. The bathroom is convenient and clean. For the price, it's acceptable. It's a convenient 15-minute walk to the train station. The breakfasts are decent, and they have desserts, but they are a bit repetitive.
Mostrar mais
Preço por noite a partir de:R$ 208
Publicado em14 set. 2026|Standard Queen Room with Sofa Bed
Roza K.The hotel's location is excellent. It's close to the train station and the promenade. Hassan II Mosque is about a 25-30 minute walk away. The breakfasts are good, and the bathroom and toilet are separate.
On the downside, there's ongoing renovation at the reception, which makes it inconvenient to walk with luggage, and there's no waiting area before/after check-in.
Also, there's a limited number of power outlets in the room.
Mostrar mais
Preço por noite a partir de:R$ 324
Publicado em2 mai. 2025
Guest User
Dear Four Seasons Hotel Casablanca Team,
I want to express my heartfelt gratitude for the incredible experience we had during our honeymoon at your hotel. The welcoming decorations in our room, adorned with beautiful rose flowers, made our stay truly special.
I would like to give a special mention to Aida, who took exceptional care of us throughout our visit. Every time we needed assistance, she was there, ensuring our comfort and happiness.
Additionally, I want to thank the front desk manager, Samiya Bernoussi, for accommodating our request for a late check-out after we learned about our flight delay. Your attentiveness and kindness are greatly appreciated.
Thank you once again to all the staff for making our honeymoon unforgettable.
Sincerely,
Mostrar mais
Preço por noite a partir de:R$ 3.310
Publicado em25 abr. 2026
Guest User
I booked a twin room with a city view, and when I checked in, I asked the front desk for a room with a better view. To my delight, I was upgraded to a sea view room! From the room, I could see the Hassan II Mosque and the ocean, which was a fantastic view. However, there were some issues with the facilities. The shower drain was severely clogged, and there was only one bathrobe in a double room, and only one mouthwash cup in the bathroom. Since I was only staying for one night, I didn't bother to complain. It felt like the hotel's hygiene and service weren't up to standard. I hope my review helps them improve their service quality.
Mostrar mais
Preço por noite a partir de:R$ 715