our original hotel booking at mitsui garden got force cancelled due to maintenance so this hotel was our alternative & it did not disappoint!
service : front desk & staff were very friendly & allowed to store our luggages till evening the next day! [10/10]
room : size was alright for the price, very clean [10/10]
location : amazing, located within walking distance of hiroshima station [10/10]
cost : amazing, given that this was our alternative offered as compensation, its amazing [10/10]
miku & I enjoyed our stay! ありがとうございます!
Overall its a good hotel with very good service. Location next to hiroshima station which was very convenient. However, disappointed with buffet dinner. Although hotel guest were offered 25% off. Mainly because of quality and most food offered were cold. For example, the grilled beef was not a slice as in the picture. It came in a small bowl with 2 tiny finger size beef which was cold. You know what happens when you put cold fat beef in your mouth! The buffet breakfast was unsatisfactory either. Sam kind of salad as dinner. For me i am a very simple person. Let me have my bacon and eggs, toast and coffee, i would be very satisfied. Unfortunately, it was not so! The eggs were fried in a bowl (cold as usual ) and there was something between ham and bacon but not everyday. Again most of the food were cold! Imagine a cold winter day of 1 degree celcius outside. And having to eat food that were not even warm! I would very much like to stay there again but would not eat there. Finally, i provided my credit card for check in so that any charges incurred could be deducted. But do not understand why they wanted me to pay for the buffet dinner first? Even though i had given them my room number? I obviously have no problem paying for anything!
Muito satisfeito com a nossa estadia aqui: um quarto maior do que o maior, com um pequeno espaço de trabalho e um cadAvo de massagem. Grande duche, tubo, WC, quarto combinado de banho.
A localização é fácil para a estação; as opções de jantar Na estação são muitas, muitas.
A sala de exercícios era grande e bonita, MAS tinha um tapete de treino, elíptica e um tapete de piso, e isso é tudo.Eles realmente precisam adicionar bola suíça, um passo aeróbico (ou dois), um pequeno rack de peso livre e um par de bancos, e UMA Torre de cabo com acessórios. Seria um centro de fitness exemplar!
Estou feliz por ficarmos aqui, ficaria novamente e recomendaria a outros.
Não usou restaurante.
Senti o serviço de um autêntico hotel clássico. Este hotel se destaca pela vista incomparável do Castelo de Hiroshima, acessibilidade ao Centro Rodoviário de Hiroshima, instalações bem conservadas e simpatia dos funcionários.
Enquanto visitava Hiroshima, sofri um acidente onde deixei minha sacola de compras em um ônibus urbano e pedi ajuda ao hotel. Sempre havia funcionários que falavam coreano, então a comunicação linguística era fácil.
A equipe coreana e o gerente do hotel contataram ativamente a empresa de ônibus, então consegui entrar em contato com o motorista do ônibus em que estava. Como era um ônibus urbano, decidi esperar no ponto de retorno e pegar meu ônibus. bagagem que deixei para trás.
Conforme instruído pelo hotel, eu estava esperando no ponto de ônibus mais cedo do que o horário marcado. No entanto, o gerente do hotel parecia estar preocupado com a possibilidade de não conseguirmos encontrar o ponto de ônibus ou nos comunicar com o motorista do ônibus, então chegamos. hora marcada e atravessamos a faixa de pedestres em tempo frio vestindo apenas nossos uniformes. Você voltou para a parada de travessia. Fiquei realmente arrependido e muito grato.
Além disso, lembro-me do serviço de guarda de bagagem entre o check-in e o check-out do hotel, bem como dos sorrisos e gentileza de todos os funcionários que encontrei no elevador e no lobby.
Acho que sempre escolherei este hotel quando vier a Hiroshima no futuro.
Não há como expressar minha gratidão, então deixo isso como uma revisão. Foi a melhor estadia!
Dirigimos para o sul do Lago Biwa e chegamos ao Grand Prince Hotel Hiroshima, o local da cúpula do G7. Inesperadamente, a recepcionista mal-educada nos ofereceu o tipo de quarto, dizendo que era um upgrade, mas, em vez disso, nos deu dois quartos com formato estranho e um forte cheiro de mofo, extremamente inconvenientes para usar. Entramos em contato com o atendimento ao cliente da Ctrip para expressar nossa relutância em ficar e pressionar por uma solução. Felizmente, depois de mais de duas horas de insistência, a Ctrip finalmente conseguiu os dois quartos no mesmo andar (como eles não me deram um quarto quando claramente tinham um?). Eles também concordaram em reembolsar a diferença de preço e pediram desculpas. O atendimento ao cliente da Ctrip foi ao mesmo tempo tranquilizador e reconfortante. Só às 2 da manhã finalmente conseguimos descansar um pouco.
Mas, deixando isso de lado, o nascer do sol sobre o Mar Interior de Seto 🌄 foi de tirar o fôlego. Acordamos cedo para aproveitar as fontes termais, e o restaurante na cobertura serviu um delicioso café da manhã. Aceitamos o pedido de desculpas da recepção e deixamos para lá! Afinal, estamos aqui para viajar, não para ficar com raiva, certo? Deixe a luz do sol brilhar e dissipar essas frustrações sombrias!
Hotel was clean and conveniently located near a family mart. Service was great! We managed to check in and send our luggages with the assistance of the staff smoothly. The hotel gym is 24hrs as well - it is an Anytime fitness gym - fully equipped gym. Very pleased with the equipment inside. You can gain access by going to the front desk for some key card, or you can just use your own AF keyfob.
Room however, was very small for 2 packs even with small-mid sized luggages.
Um bom hotel com ótima equipe, especialmente no restaurante. Eles são educados e prestativos. A recepção e o concierge também foram profissionais e prestativos. A limpeza do quarto é muito boa.
No geral, uma ótima estadia, graças ao ótimo e amigável atendimento ao cliente.
Fico feliz em visitar novamente.
Ótimo
497 avaliações
9,2/10
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R$ 632
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9,2/10
Great
RRustyGVery grand hotel, dated in the age of build. Very clean bathroom and beds. Amazing, grand entrance way. Very close to sightseeing areas and local sighseening bus stops. Excellent view of the city. Lots of personal amenity provided (toothbrush etc). Access to gym/fitness centre is additional (substantial) costs.
Lovely staff with excellent English.
BBlueBulbInitially i wanted to book a hotel somewhere in the downtown. But the breakfast and the dinner here caught my eyes. Also the view of the inland islands.
I stayed 2 nights here, I came from Fukuoka where my plane landed. The taxi fare from hiroshima station to the hotel is about 3000-3500 yen.
There is free hotel shuttle bus but i did not take it. Also, there is public bus stopping right outside the hotel (which i found out later).
Though the hotel is old, it is well kept and clean.
The staff were very eager to assist the guests and there is always a smile on the face.
I was given the 17th floor facing east. But the morning sun was too bright. Though it didnt matter much to me.
Another reason i booked this hotel is they have speed boat counter for Miyajima island. I booked one way there as I have the JR pass for return and I have plans after.
One way ticket from hotel to Miyajima is 2400 yen and return is 4500 yen.
There is a convenience store in the hotel.
But I believe they closes at 2200.
Also, there is hot spring in the hotel.
There is a usage charge for it, but i do not recall the price as i did not use.
I went up to the bar on the 1st night. The view was great. Most importantly the price are reasonable too.
For both days, i ate at the chinese restaurant for breakfast.
1st day was Japanese breakfast set.
2nd day was Japanese buffet style breakfast.
They were delicious.
The western and Japanese buffet breakfast at the top floor were very crowded. But they had more selections.
For my return trip to Beppu, I used the concierge (bell desk) to send my big luggage to Fukuoka. The price was okay.
I took the hotel shuttle bus go Hiroshima station. It was a pleasant ride.
Do take note it is first come first serve and there’s a queue.
I will stay here again, should I come back to Hiroshima.
Thank you.
Ssplatour original hotel booking at mitsui garden got force cancelled due to maintenance so this hotel was our alternative & it did not disappoint!
service : front desk & staff were very friendly & allowed to store our luggages till evening the next day! [10/10]
room : size was alright for the price, very clean [10/10]
location : amazing, located within walking distance of hiroshima station [10/10]
cost : amazing, given that this was our alternative offered as compensation, its amazing [10/10]
miku & I enjoyed our stay! ありがとうございます!
YYingtaoxiaowanziThe hotel staff were incredibly welcoming and attentive, greeting me upon arrival and seeing me off at check-out. The location is excellent, right next to the station with plenty of dining options nearby, and the hotel's own restaurant is superb. The bedding and pillows in the room were incredibly comfortable, truly impressive – I even considered buying some to take home! The environment was clean and hygienic, and the windows were so spotless they seemed to disappear, giving me a fantastic impression of Hiroshima overall. The only minor downsides were the hairdryer wasn't great, and the shampoo and shower gel weren't big brands, leaving my hair a bit stiff.
__WeChat28323****Pros:
1. Excellent location.
2. Service was very good.
3. The hotel is quite new.
4. All basic facilities are well-equipped.
5. Breakfast was very rich and varied.
6. They were very accommodating to our two adults and two children. We booked the room for adults, and only had to pay a small difference and buy children's breakfast upon check-in, which was really great.
Cons:
1. The hotel's parking lot is very small and often full. The other two parking lots are quite far, so we just found another parking spot nearby.
2. Dinner on December 30th (New Year's Eve price) for two adults and two children was 21,000 JPY, but the food was really mediocre. Compared to the excellent breakfast and lunch, it was a bit disappointing. Breakfast and lunch, however, were both very good and highly recommended.
3. I've stayed at three Hilton hotels in Japan (Tokyo Disney, Hiroshima, Nagasaki), and none of them have a consistent policy for children. It's always best to call or email ahead to confirm when staying with kids. However, this hotel's extra charge was minimal, which was very considerate.
AAnonymous UserThe hotel was conveniently located right next to Hiroshima station, which is good for planning day trips. There is also a 7-11 and Lawson store right at the ground floor. The rooms were comfortably large for two people and the beds were comfortable. Overall, an excellent stay and highly recommended. A room for improvement would be to consider providing bigger/more pillows for the beds - one small pillow may not beto everyone’s liking. Also, I felt the reception staff were a bit stingy when they declined my request for more bottled water after finishing the ones in the room…
GGuest UserEvery detail in the hotel was impeccable; it was impeccably clean and tidy, and our family enjoyed a perfect vacation. The hotel offers free parking and is located right on the beach, with direct access to the sand. Small bags and slippers were provided in the rooms for strolling around the hotel grounds.
The hotel rooms provided toiletries and various aromatherapy products to create a relaxing atmosphere. The hotel also provided pajamas, which were very comfortable. 👍🏻👍🏻👍🏻
11331196****After all, it's a high-end IHG hotel, so the facilities are very complete. Although the room isn't huge, it has everything you need and is spotlessly clean. There are many 24-hour convenience stores nearby, and it's also very convenient for dining and business meals. The front desk staff are warm and welcoming. If I travel to Changdao again for business, I'll definitely choose this hotel.
GGuest UserGreat location
It was difficult to find the entrance; for some reason, the hotel is marked in two places on the map, and the default maps lead somewhere wrong.
The staff seems inexperienced; check-in was slow; they gave us a card and wrote down the wrong room number, so we had to go back and find out the correct one.
There was a washing machine in the room, which was a surprise—we should have prepared and washed all our clothes while we were there.
GGuest UserThe number of guests on the app did not match the hotel plan.
However, the plan was listed as an available slot, so I should have wondered about it, but I made the reservation without thinking about it. On the day, the number of guests did not match, so I was a little flustered, but the hotel accepted it and dealt with it, which was a relief.
The kaiseki dinner at night was also delicious and looked great!
The location was great and we traveled by car, but there were two parking lots, so it was convenient to go to Miyajima.
At night, there is a dragon boat that allows you to see Itsukushima Shrine, and it is a service that can be enjoyed by people of all ages and genders. I didn't have time to ride it this time, but next time I would like to adjust my schedule to include a private bath and use it.
The guests seemed to be couples of all ages, families with small children, and business entertaining!
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