My experience at Andean Dreams Hotel was absolutely fantastic from start to finish. The highlight was definitely the staff, who went above and beyond to make my stay comfortable and stress-free. They kindly allowed me to store my large luggage at the hotel while I traveled to Machu Picchu, which was such a huge help and truly appreciated.
The cozy atmosphere was made even better by their thoughtful touch of offering tea available all day — perfect for keeping warm after long days exploring the Andes. It felt like a little home away from home.
If you want a place with genuine kindness, helpful service, and cozy comforts in a beautiful setting, Andean Dreams is the perfect choice. I highly recommend it to anyone visiting the region!
The location is convenient, with a straight road leading to the square. The room has a large terrace with a great view of Kus. The breakfast selection is very rich and has traditional Inca flavor. The overall feeling is good and worth recommending!
Originally, I felt that the hair dryer was not the configuration of each room.
I came back later because there was no room and changed a hotel. After the comparison, I wanted to say that this hotel is great! Very cost-effective!
This price
In a separate room, the quilt is also given to the spare, and the quilt can be added if it feels cold at night; breakfast is included. Breakfast has bread, avocado, pineapple, papaya; hot water manu coca tea can be brewed and used throughout the day; there is a public area on the roof, and the clothes can be dried after washing; There is no charge for saving the package, and I have saved the package for four days and there is no charge. And the service staff are very nice and feel very warm.
Really good wife!
The hotel staffs always greeted us warmly and went extra miles to help us. Rooms and bathrooms are satisfactory, although there is room for improvement. The location is a bit away for the main action but the stunning view from the top makes up for it.
We didn’t hesitate to stay again after our Machu Picchu tour. Same hospitality and service were offered to us. We always have hot water for drinking in our room which is a plus since we love drinking tea which helps in soothing out dry itchy throat due to the altitude. The breakfast was delish and the bed is comfortable! Highly recommended!
This hotel is located in a small alley, with an inconspicuous facade, but the interior is a delightful surprise. At its center is a beautiful little garden, bursting with vibrant flowers and plants, surrounding which are elegant four- or five-story buildings, seemingly recently constructed. The pale yellow exterior is striking and elegant. The windows are adorned with rustic brown wooden latticework, and the interior features solid wood floors, stylish wooden furniture, comfortable and clean bedding, and well-equipped bathroom fixtures and toiletries. The breakfast is plentiful and delicious, and the dining room is also exquisitely decorated. The staff are warm and attentive; our experience was excellent!
The room was clean. The hotel is right by the river, so the sound of the rushing water is a bit noisy, but you get used to it. The hotel is a bit far from the town square, making it relatively quiet. Breakfast was good, with welcome drinks served from morning till night. I didn't take any pictures of the room, but I snapped a few photos of the outside of the hotel, which I've attached.
Remember to bring slippers.
I love the hospitality of their staffs. Alfredo is really great and informative receptionist. I had Walter escorted me to my room and tell the details about the hotel and the nearby kusikancha which I can see from the rooftop windows. It is in walking distance from every historical sites. The oxygen supplement and coca tea just in case you suffer the altitude sickness, luckily I haven't used it.
Recommend take uber or taxi to locale. The walk from Plaza Armas is approx 6 minutes but hilly and traffic both foot + car traffic is heavy. The hotel is an uphill climb as is all of the city. The doors open to a small court yard. To your left and right are schools. Just walk straight on and ring the door buzzer. They buzz the door open very promptly. If the court yard door is closed there is a door buzzer reachable from the sidewalk. Breakfast is made to order eggs, bread, good coffee + 3 types of juice. Owner + family are friendly + helpful. Room had a kettle + temperature control. Family speaks english. Enjoyed my stay.
The room given was good, the mountain view could be seen, the room was large and the bathroom was spacious. The hotel includes a buffet breakfast, although not rich, but it is completely enough. It is also very convenient to take a taxi near the hotel, and there is no problem with travel.
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GGuest UserRecommend take uber or taxi to locale. The walk from Plaza Armas is approx 6 minutes but hilly and traffic both foot + car traffic is heavy. The hotel is an uphill climb as is all of the city. The doors open to a small court yard. To your left and right are schools. Just walk straight on and ring the door buzzer. They buzz the door open very promptly. If the court yard door is closed there is a door buzzer reachable from the sidewalk. Breakfast is made to order eggs, bread, good coffee + 3 types of juice. Owner + family are friendly + helpful. Room had a kettle + temperature control. Family speaks english. Enjoyed my stay.
AAnsgarMaseFor the Price we paid, it was a great deal.
The Stuff was friendly, gave us a take away breakfast. We could store our bags there for Free when we went to Machu Piccu.
Its Simple, try to not get a room with Windows to the main street but it calms down at 9pm.
Showers are hot and nice pressured
The Stuff came twice and ask if everything is okay
Overall I defently recommend it and would book it again
GGuest UserHad two separate bookings with the hotel as I was going to Machu Picchu and staying overnight there. During my first day at this hotel in my first reservation, I was asked to pay for this second booking together. No receipt given but was assured that there will not be any misunderstanding. Was told to pack and leave my things at the reception and check out and re-check in. So not sure why I needed to pay for the second reservation upfront in my first booking (Maybe afraid that I would cancel it as I was really tempted to). As mentioned in my previous post, the amenities are severly lacking, cause of low water supply, the pipes and toilet filling up is very loud and the water flow from the tap is like the picture at night and it was trickling and dripping one of the early mornings when I had a tour. In short, i will not stay here again.
GGomezHotel Santa Maria was the best hotel during my stay in Peru, which included not only Cusco, but also Lima and Aguas Calientes. The bed was comfortable, the Wifi worked well and reliably, and the serice was excellent in several ways. For example, when I requested an airport pickup at 10 pm after flying 28 straight hours, a friendly driver picked me up. Ruby was particularly helpful and very friendly and wanted the best for me as a tourist in her country. She asked follow-up questions about my experience at Machu Picchu after getting back from Machu Picchu Pueblo. It waa great Spanish practice! The men front staff were also gentlemenly willing to help. In addition to the very hospitable demeanor, the tour service also saved my trip. I booked a separate city tour with a different company on Trip.com, but that tour never happened. However, the tour services of Santa Maria gave me exactly what I wanted from their own tour booking service managed by Edith. So, rest assured that service, too, is reliable. Be wary of online city tours done online in Cusco. No need to worry at this hotel, though. I used it also for the Rainbow Mountain excursion. With Hotel Santa Maria, I wouldn't have truly experienced Cusco, Peru! Mil gracias for helping me realize my dream trip to its fullest extent!
Nn a g iI stayed to climb Machu Picchu. The access was good and the bus stop to Machu Picchu was very close.
The breakfast time was relatively early and I had to get up early, but it was delicious.
Since there is no screen door, it is recommended to be careful not to let insects come in when opening the window, or to look outside without opening.
I was grateful that the restaurant in the series was discounted.
GGuest UserBelmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
KK TravelsLet me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice.
But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath.
The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it.
I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep.
Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh
LLady KwenadiMy experience at Andean Dreams Hotel was absolutely fantastic from start to finish. The highlight was definitely the staff, who went above and beyond to make my stay comfortable and stress-free. They kindly allowed me to store my large luggage at the hotel while I traveled to Machu Picchu, which was such a huge help and truly appreciated.
The cozy atmosphere was made even better by their thoughtful touch of offering tea available all day — perfect for keeping warm after long days exploring the Andes. It felt like a little home away from home.
If you want a place with genuine kindness, helpful service, and cozy comforts in a beautiful setting, Andean Dreams is the perfect choice. I highly recommend it to anyone visiting the region!
Jjy1890Great hotel, just a bit far off the usual areas. Best if you want to be close to the airport. It's around 20-30 minutes to the center. Especially with the traffic around.
Warm shower, good bed and bonus with a personal heater in the room. Sadly no blow dryer in the room. The tub spills out water so be mindful of this.
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