A vista era fantástica; podíamos ver a Igreja Ártica e o teleférico do nosso quarto.
A localização era ótima, ficamos muito satisfeitos e ficamos por três dias consecutivos.
No entanto, em relação ao serviço e à limpeza, a limpeza não era feita automaticamente para estadias consecutivas, sendo necessário agendar com um dia de antecedência. Quando entramos no quarto, havia utensílios de limpeza e copos sujos deixados pela equipe de limpeza, que deixamos do lado de fora da porta e só recolhemos ao meio-dia do dia seguinte (suspeito que a equipe de limpeza trabalhe apenas das 12h às 16h).
As toalhas não eram trocadas a menos que fôssemos à recepção para pegar novas; ninguém as trocava para nós.
Entendo a eficiência e a chamada proteção ambiental da Escandinávia, mas considerando a diária de cerca de 3.500 ienes — claro que o preço não é culpa do hotel; todos os hotéis em Tromsø aumentaram seus preços significativamente, embora eu tenha ouvido dizer que são muito mais baratos no verão.
Nice, simple hotel with double bed, a small desk and closet bathroom but for the price, it was good enough for one night. Close distance away from Port, shopping mall, and tourist information as well as the Airport.
The man at the desk was very helpful getting us in to another room when the TV didn't work.
We had a fantastic stay at the Dock 69 39 hotel. Super clean, very cosy, quiet and comfortable. Location is good, 10 min - 20min walk to all the meeting points to catch your experiences. Easy access from the airport with 42 bus. They offer a great breakfast selection so it is definitely worth it to add this option to your booking. The rooftop spot is also cool to go and check if the sky has some activity. The upper dock restaurant provides a great selection of the meals, very tasty as well. The only thing that is not worth paying (30e per person) for is a spa and sauna. If you are a regular user of sauna you will be very disappointed, we booked 1h30 min and when we came to use it, it was totally cold, we needed to wait 30 min to heat it up...the view is on another hotel bedrooms and cold swimming pool is used by another guests that didn't take shower after session in sauna. The resting place is so small, that you can't rest. No fruits, or other beverages, only water from the tap. If you are an occasional user and you don't care, you can try it. For us it is something that should not be charged additionally as it is not worth it. Overall this is a great hotel to enjoy Tromso. We can really recommend.
O hotel oferece uma vista privilegiada da pista do aeroporto. Os quartos são minimalistas, com apenas cama, TV e banheiro; não há frigobar nem chaleira. No entanto, a vista da área comum do 11º andar é fantástica, e foi por isso que reservamos o hotel. Naquela noite, vimos a aurora boreal da varanda.
The hotel is centrally located near most tourist spots and meeting points for tours. The breakfast is nice with a variety of food but would be even better if there can be variations between days. There is also a gym and sauna overlooking the harbour. A nice place to stay in town.
Não li meu e-mail. Eles enviaram um e-mail depois das 20h nos informando os detalhes da nossa chave, pois faríamos o check-in às 23h15. Tudo é tão bom, retirada das chaves, dirija até o quarto e estacione ao lado da nossa cabana. Você pode ver as estrelas da janela do teto do quarto. Há uma varanda com mesa e cadeiras, vista para as montanhas nevadas, muito bonito. Saímos de carro à noite, a 20 minutos da cabana, e encontramos nossa primeira aurora boreal à 1h20 da manhã, super animados!!! Este chalé é fantástico, voltaremos a ficar se voltarmos a Tromso.
Simple cozy place nearby the area of Sommarøy, with a nearby convenience store for any replenishments! My wife and I went via car, so we cannot advise on the way to get there via bus.
Parking is free, right outside the hotel. Breakfast was amazing and there was a good spread, with the restaurant serving dinner. Our time was short, we didn't manage to try the sauna facilities. We would have loved to stay a couple more nights!
A localização é incrível!Todos os pontos de recolha para a atividade foram 3-10 mins de caminhada.No entanto, o pesadelo começou quando chegámos à sala para perceber que o bin estava cheio....
Tentámos falar com o escritório, mas foi tarde na tarde e não nos disseram que ninguém do serviço de quarto estava lá e não podemos mudar o quarto cos eles estão cheios....
Mesmo que o dia seguinte, Na manhã seguinte, chegue um ônibus cheio de turistas e não acredito que muitos saíram EM poucas horas
Mais uma vez a localização é boa, mas não é um preço barato que você está pagando pelo mínimo de limpeza
GGuest UserPros:
- Beautiful view
- Daybed was as comfortable as the bed
- One of the most conveniently located hotels in Tromso
- Delicious, well-seasoned breakfast
Cons:
- Hotel amenities are lacking (toiletries, facial tissues, phone to contact conceirge)
- Only one staff member after hours, no form of room service then
- Staff aren’t attentive enough. Notably, towels that were removed were not consistently replaced with new ones (One night all were removed, none were replaced. Another night, all were removed and only one was replaced)
HHitesh8985This is a 4-star hotel, but they didn’t even provide a complimentary water bottle for welcome, which was surprising. Even many 2-star hotels offer this basic service. I have stayed in both 5-star and 2-star hotels, and this felt disappointing. Small details like this really affect the overall guest experience.
ZZhijunThe service was great. It's close to the city center, about a 10-minute walk to the northernmost McDonald's 🍔, and the Arctic Gate is just 3-5 minutes on foot behind the hotel. The hotel's 12th floor has an open-air rooftop, offering a fantastic view of the cable car 🚡. If you're lucky enough to catch the Northern Lights, it's an excellent viewing spot with an unobstructed sky. The hotel breakfast was a bit monotonous (Western-style), though smoked salmon was plentiful, and there were some local specialties. I found the first-floor restaurant not to be great value for money for dinner. The 10th-floor restaurant requires a reservation in advance, and if you get a window seat, you can see the Arctic Cathedral ⛪️ across the fjord. The food there was delicious and much better value than the 1st-floor restaurant. In Tromsø, it was the best restaurant I've been to (in my personal opinion). The hotel lobby on the first floor has a very convenient taxi calling machine; you can wait in the lobby and then directly hop into the taxi when it arrives at the door.
TTurkmenbashiAn unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
GGuest UserA hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
OONG JesslynI requested for sea view but upon check in I was given a room facing a dark alley it’s horrible it’s my first time to Tromso. I went back to reception and paid a fee to upgrade to sea view room number 513. This room was breathtaking I enjoyed the night and morning view so much. A bit noisy coming from passerby due to the slippery walkway in front of hotel. The Pust access is located right in front of hotel. Hotel serves tea time and dinner as well.
SSTowI have upgraded to deluxe house from the hotel email due to adding two friends of mine are joining. I have paid so much extra to top up from the hotel. When I checked in, the receptionist said I have to pay extra NOK 200 because I did not inform them that I have 2 extra friends are joining.
Firstly, I did call to the hotel to check how much I need to top up due to two friends are joining. Second, the deluxe house is meant to have 4 -5 people to stay in, we have 4 people in total. Third, I booked this hotel on my first night and last night in my Tromso trip. I’m looking forward to stay river view and garden view. But unfortunately the service that I received is extremely disappointed and bad!!
GGuest UserUpon check-in, I was told that our booking of a twin bedroom was entitled to only one welcoming drink, providing one drink for two guests was disappointing.
For breakfast, the hotel advised that the first hour would be busy, but the non-rush hours were even more crowded, making it difficult to enjoy our meal.
Additionally, there was no kettle in the room; guests must go to the 11/F common area for hot water, which was extremely inconvenient.
On a positive note, the gym was reasonably good. The view from 11/F is stunning. Overall, while there were some highlights, key areas need improvement.
XXiaoxiaomaomaochongAfter visiting the Lofoten Islands, Tromsø felt more like an optional stop than a must-see.
Location: The hotel's location is good, close to the pier.
Room: The hotel corridors and rooms looked quite dated, not at all like a five-star hotel. The view outside the window was nice, especially the outdoor scenery from the large windows in the hallway was beautiful.
Service: Luggage storage after check-out at this hotel is self-service. They don't provide a storage receipt. The room was piled high with luggage, and the door was left open, so it really depended on how trusting the guests were.
Taking the cable car in Tromsø to see the city view from the mountain was great, but everything else was just average. As for the Northern Lights, you can see them in both Tromsø and the Lofoten Islands during winter.
SShuihetianIt's incredibly hard to find a hotel of this quality at the same price point abroad! Facilities: The room is more than spacious enough at 65㎡. Cleanliness: The hotel is very clean and tidy, with no strange odors. Environment: Absolutely beautiful. If you're lucky, you can even see the Northern Lights directly from your room. Service: Warm, hospitable, and very polite.
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