Standard exterior and interior design of Fairfield Hotels in all around Japan, that is guest friendly and more sustainable, no gym, restaurant and bar but you can cook frozen food by microwave. Room is not big but good enough for sleeping and rest. Their idea is offering rest place for people likes hiking and natural trails.
Arriving at the train station, I found out the shuttle bus for the hotel wouldn't arrive for another 45 minutes, so we opted to walk there. It takes about half an hour but going uphill in the blazing sun was a bit torturous. The driveway is also very steep, so beware if you have a lot of baggage. Hotel has a wealth of history. It hosted a lot of famous guests in the early 20th century. Modern hotels are sterile in comparison. It's an old building, so is draughty and full of ancient furniture. This may be a turnoff for some but I found it completely charming.
The facility is more likely an apartment . A big space for family traveler- We are family of 4. Our rooms have a onsen bath which is very good. Room was equipped with all necessary cookware. It is good for preparing breakfast.Also very clean!
Location is good in case of travelling by car otherwise it’s quite far from Nikko train station.
1 minute walk to 7-11 and 5 minutes drive to big supermarket where you can find everything.
Check in process is OK and convenient but you have to read instructions email very carefully, hotel will sent to guest 1 day! prior to check in date.
Nikko Station hotel Classic located at a strategic location:-👍
(a) opposite its hotel ( cross the zebra crossing) is the entrance of JR Nikko Station 🚉 ( JR Nikko line 💚) -5-8mins walk
(2) clean n neat modern Japanese bed with rather big bathroom
(3) morning breakfast is at level one with 24hrs coffee n tea vending machine besides for hotel guests . Hotel guests can enjoy their slow slipping of coffee ☕️ n private chats at private area besides.
(4) hotel breakfast is simple but its sufficient for both of us. We simply love to enjoy a big warm bowl of curry rice with hard boiled eggs 🥚 🥚 n some bread 🍞 n toasts.
(5) Simply falls in love with its Sukura restaurant its Tempura Don. very delicious 😋👍 although its small .
(6) Hotel is conveniently located along a long stretch of shopping streets with another Railway station ( Tohoku station 🚉) nearby.
(7) Hotel is very near to Local bus-stop , local buses ,tourist heritage buses n stations.
Vamos a Nasu todos os anos em uma viagem em família com 2 adultos e 2 crianças. Reservei um quarto barato de estilo japonês neste site, mas o hotel me ofereceu um upgrade para um quarto de estilo ocidental com antecedência e fiquei grato em aceitar.
Usei-o logo após a reabertura, por isso nem é preciso dizer que estava limpo, mas tive a impressão de que a localização, a decoração interior, a resposta e o serviço eram muito rentáveis considerando a tarifa do quarto.
Eu definitivamente quero ficar novamente quando for para Nasu no próximo ano, então só espero que os preços não subam.
Obrigado Mercure.
The hotel is very new and comfortable. The hotel is about a 25 min drive from Nikko and has free parking. It's located within a little amusement village with an onsen, a farmers market and a brewery. Good value for a Nikko area hotel
The buffet, public bath area, room, staff and etc. are all perfect!!! Especially the game center, swimming pool and the musical performance at the night. You can simply spend a few days in the resort! It is close to the attractions so the place is perfect!
I had a truly wonderful stay at Hatago Nagomi. From the moment we arrived, the service was exceptional. The staff were incredibly warm, attentive, and genuinely caring. Their hospitality made us feel so welcomed and comfortable throughout our stay.
The food was absolutely amazing. Every meal was beautifully presented and thoughtfully prepared. The dishes were not only delicious but also showcased the freshness and quality of the ingredients. It was truly a highlight of our trip.
The view from the hotel was breathtaking. Overlooking Lake Chuzenji, the scenery was peaceful and stunning, especially in the morning. Waking up to such a beautiful view made our stay even more memorable.
Thank you to the entire team at Hatago Nagomi for the excellent service, super nice food, and unforgettable hospitality. We would definitely love to come back again!
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8.5/10
Very Good
GGuest UserThe BEST hostel I ever stayed in! If you are staying in Lake Chuzenji in Nikko you got to stay here.
It is a hostel within a hotel so it is very clean, safe and very big. The staff are very friendly and everything is amazing.
They have a free onsen + a lounge with drinks, tea, wine, coffee, and ice cream bars that you could take! They have a microwave too if you need it and a hot water dispenser.
The hotel is right in front of the lake so you know you’re gonna have a good time! The bus station is also right in front and if you are parking they have plenty of space!
You have to come here. I will come here again!
GGuest UserI don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.”
My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station.
The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away.
Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family.
自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金(おそらく入湯税)」と明記されているのに、それでも「だまされた」と書く人がいます。
私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00/9:30/10:00/15:15/16:15/17:15/18:15 に運行しています。
部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い(殺虫剤のような匂い)だと思います。窓を開けてしばらく換気すればなくなります。
朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。
MMargaret TomLove the area and the outdoor public baths. The meals were good. My husband complained that there’s no meat but I like all the vegetarian dishes provided. Tasted very good. There’s a small fried fish and few sashimi slices. My husband rates the food to be 3/10 while I rate it 5/10 as I am amazed at how they make vegetarian dishes so well.
They do not serve any fish for breakfast which is quite unlike other ryokan we had been to. They had more vegetables and an egg for breakfast. I liked it though.
The ryokan had free shuttle service for pick up and drop off to coincide with the bus times, very convenient, responsible and timely.
EEls 300377I had a truly wonderful stay at Hatago Nagomi. From the moment we arrived, the service was exceptional. The staff were incredibly warm, attentive, and genuinely caring. Their hospitality made us feel so welcomed and comfortable throughout our stay.
The food was absolutely amazing. Every meal was beautifully presented and thoughtfully prepared. The dishes were not only delicious but also showcased the freshness and quality of the ingredients. It was truly a highlight of our trip.
The view from the hotel was breathtaking. Overlooking Lake Chuzenji, the scenery was peaceful and stunning, especially in the morning. Waking up to such a beautiful view made our stay even more memorable.
Thank you to the entire team at Hatago Nagomi for the excellent service, super nice food, and unforgettable hospitality. We would definitely love to come back again!
SSteve SiauwOne of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......
LlimmaysallyThe Knot Utsunomiya is a brand‑new hotel (opened December 2025) with a prime location directly opposite Utsunomiya Station, and it does feature a stylish café and restaurant. However, my overall stay was disappointing.
- Check‑in & Service: Staff seemed inexperienced and a bit confused. When I requested extra pillows, I was told only one extra could be provided because the hotel “does not have so many pillows,” which felt unusual for a new property.
- Lobby & Atmosphere: The lobby music was very loud, making the space feel noisy rather than welcoming.
- Room Design: The room looked spacious at first glance, but the layout wasn’t practical. The table was tiny, leaving little space to put personal items. It felt like the design prioritized appearance over usability.
- Noise Issues: Soundproofing was poor. I could hear conversations from the next room and even snoring at night. In the morning, housekeeping staff made loud noises while cleaning other rooms, which disturbed my rest.
- Positives: The café and restaurant are nice, and the location opposite the station is extremely convenient.
Overall: While the hotel is new and well‑located, the service, noise control, and room functionality need improvement. Hopefully, with time and experience, The Knot Utsunomiya will refine its operations and deliver a more comfortable stay.
GGuest UserThe location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
GGuest UserLocation: Fantastic! Both train stations and the bus terminal are within sight, making transportation incredibly convenient. There's a large supermarket about 600-700 meters away, which is great for groceries.
Room: The triple room isn't small, and the beds are comfortably firm. The heating in the room was a bit strong, and a humidifier would have been nice.
Amenities: You can pick up various toiletries at the front desk. On the first floor, there's a self-service coffee and tea bar, which is lovely for relaxing with a drink and enjoying the view after a day out. The hot spring has both indoor and outdoor pools, but there are only five showers. If you go during off-peak hours, it's not crowded. The large public bath only has a hairdryer, no lotions or anything else.
Breakfast: The menu changes daily. While not super extensive, the overall quality is excellent. The Japanese curry rice is delicious, and the bread is also good.
11002021962The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌...
Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit?
We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.
玩玩转星球-KevinThe most important buffet dinner during the stay was served very late, and the dishes were often empty, which is very rare in Japan.
Because it was less than 700 yuan and included two meals, although the hotel had many flaws, it was understandable, but the faucet in the room seemed to be broken, and the water flow was not smooth, which should be replaced.
Overall, this room was acceptable.
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