Hotel is fancy and clean. Love the Japanese style room and also the hot spring included in the hotel. We check-in late at 8pm and we felt warm welcome by the concierge staff as the staff helped collect our luggage’s and arrange sending them to our room. The check-in staff are inflexible on the late check-out request and she seems only wants to sell the membership account.
It’s a bit hard feeling of the way she tell us a BIG NO if we don’t join the membership for the late check-out.
End up we didn’t request it anymore as we didn’t like been “force” to do so.
We didn't know that this is a love hotel and only realised it the day before checking in, as the check in is only from 6pm. The room is very spacious and we didn't mind the ****, condoms and lots of beauty products it came with. :D However, I didn't know that hotel rooms in Japan can allow smoking, so the strong cigarette smell in the room was very off putting.
We put up a 'do not disturb' sign because we don't need cleaning daily. The second day I noticed some of the **** from the hotel were gone in our room but the room wasn't made (bed wasn't made, trash not emptied). I asked the staff and they said they removed it because they thought it bothered us. This was a bit weird to me, I'm not sure where they got the idea from and I don't know why they entered the room. It's also important to note that the train only runs once per hour most of the day (during some hours twice).
Escolhi este hotel porque fica perto do Lago Biwako e da área dos meus amigos. Para minha decepção, meu quarto ficava no final do corredor, supostamente de frente para o lago, mas ao entrar, não havia janela com vista para o lago. Em vez disso, minha vista da janela era para o estacionamento do hotel. O quarto é definitivamente antigo, com televisão velha, só tomei sachês de chá no meu primeiro dia e eles nunca me repuseram até o check-out. Também não havia café. O carpete é vermelho, o que parece muito antigo, com algumas marcas antigas, e a cama também é velha, mas mesmo assim o quarto está limpo.
A equipe é muito simpática e o café da manhã foi ótimo. Mas, se eu comparar com um hotel de negócios onde já me hospedei na mesma área, as camas, as comodidades do hotel de negócios e a tarifa do hotel valem mais a pena do que este. Acho que não me hospedarei neste hotel novamente. Minha impressão é que é um lugar razoável, mas não ótimo. Paguei quase o dobro do preço do hotel executivo onde me hospedei no ano passado, que tinha camas modernas e boas comodidades, mas pelo preço que este hotel está cobrando, acho que não vale a pena. Este hotel precisa atualizar muitas coisas, meu quarto parece e passa uma sensação de velho. Pensei que me hospedar em um hotel como este seria um bom presente para mim, já que era mais caro do que meu orçamento habitual, mas foi uma decepção.
Desculpe se eu tivesse que dizer tudo isso na minha avaliação, mas o quarto é realmente antiquado em tudo.
I loved everything about this hotel. The cleanliness was outstanding — easily one of the cleanest hotels I’ve ever stayed in. The staff provided great service and were always helpful and friendly.
The hotel offers a shuttle bus to the train station, which made getting around very convenient. The food was delicious, especially the breakfast, with good quality and variety.
The highlight for me was the hotel view — absolutely beautiful and very relaxing. Overall, the stay exceeded my expectations and I would definitely come back again. Highly recommended!!!!💕💕💕🎀🇯🇵🙌🏽
Boa localização, perto da estação. O quarto é o maior em que já fiquei no Japão. As instalações são boas e novas. O hotel oferece café da manhã gratuito e suco de fruta fresco. Altamente recomendado!
This hotel is just next to Maibara. It is very convenient to go other parts of Lake Biwa. Its bed and pillows are comfortable. Just like other japan hotels, small challenges to open two 24” luggages. Breakfast is simple and nice. There are several types of rice balls to choose (love the fried chicken, egg, fried meat), miso soup, corn soup, healthy fruit juice, bread and coffee.
There are not many choices on this side of Lake Biwa, so we came to this one-bed, two-dining restaurant. The food is so-so, but unfortunately there isn't much food nearby. Breakfast is okay. Normal Western breakfast options have no special extras. The most special thing is that there is a large beach outside the hotel. I was going to see the sunrise, but the weather was bad and I was a little disappointed. Overall it was neat and comfortable.
The free call service from the station is very convenient for travellers who come to stay but not driving. Both the breakfasts and dinners are excellent. The in-room onsen with jacuzzi and the beautiful landscape is spectacular. The public onsen is also clean and well maintained.
The only flaw is tv in the room is rather old and would appreciate an upgrade.n
Room is clean and room is large. Room facilities is enough for a traveler. But the breakfast has a few choice and does not taste good, just fair. Too crowd in the lobby at about 6:30 am breakfast time and have to queue up for a long time to get a breakfast
Não há nada de errado com o quarto, exceto que ele é pequeno. Está localizado na movimentada área de Moriyama, logo abaixo da estação ferroviária, mas mesmo que esteja perto da estação ferroviária, é muito silencioso desde que você feche as janelas. Demora cerca de uma hora de carro até Quioto.
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84 avaliações
9,2/10
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9.3/10
Great
AAnonymous UserIt was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay.
The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time.
The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata!
The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub.
Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable!
Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat!
The ryokan also has a souvenir shop if you wish to buy anything back.
Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!
GGuest UserThis is a fantastic, large resort hotel with beautiful views. Although it's an older property, the facilities are very well-maintained and updated. The air conditioning is quiet and comfortable, and the large public bath is excellent. In the afternoon, there's a complimentary happy hour for all guests with a great selection of alcoholic beverages, soft drinks, and snacks. The food is definitely the highlight; even though the restaurant is huge and serves hundreds of people at once, the dishes are still of very high quality and there's a wide variety to choose from. Plus, it's not far from the station and there are many great izakayas nearby.
GGuest UserBiwako Ryokusuitei was an absolute treat. We had a bit of a wobble at Ogoto-Onsen station as I couldn't find a phone, but luckily we spotted the hotel shuttle. The driver was lovely and made us feel welcome right from the off.
The reception staff were brilliant, really friendly and gave us a proper run-through of the place. Housekeeping was spot on too they were right on the ball and had our tatami mats all ready for us while we were away at dinner.
The real stars, though, were the dining staff. They were incredibly professional and took the time to explain exactly what we were eating and how to enjoy each dish. Both breakfast and dinner were top-notch 😋I'm still thinking about that food now! A proper (home away from home) experience
AAng Swee BengRoom is very spacious, comes with 2 sets of facial acre products both for man and woman
There's even a 6 CD player with preloaded CDs inside ranging from Jazz to sentimental songs for your relaxation
Food are delicious and nicely decorated
Every day it comes with some free local snacks like financiers and biscuits
One incident that didn't quite went well is early morning after breakfast
As we are rushing to head out before housekeeping and there's no more water in the room, we return to the dinning hall and try to ask the staff to help to fill up some water in their provided water bottle. one lady took over the bottle and head to the kitchen to fill up, but we can hear she's complaining to her colleagues about it.
Shortly, while handing over the bottle, she signal us to leave. We did so but once just stepped out, she simply slams the dinning hall shut! I was surprised by her reaction. It was quite rude of her to do that. If it's against the regulation, they can rightly say so and communicate upfront than doing this repulsive reaction
Overall, a nice stay amid a slight mark on the service rendered
AAnonymous UserGosh, where do I even begin? This stay was frankly perfect.
The view was amazing, the open-air private bath was amazing, the service was amazing, the food provided was amazing. There’s even a shuttle bus from the nearby station.
I loved it. My friends loved it. The staff even ran across the whole lobby lounge from the check-in counter, and did a full dive into the souvenir store counter for us. Most memorable icecream buying experience.
MMGHOthe best hotel i stay in for this 2 weeks japan trip. thumbs up for the staff attention and service.
key features
1 shuttle bus service from train station
2 big room facing lake
3 very good breakfast
4 good location, quiet yet within vicinity of supermarket and good restaurant
TthewandercuratorAfter a crowded Kyoto, I love the peaceful and tranquil environment of this beautiful onsen hotel-ryokan and charming castle town. Everything about the hotel speaks of relaxation and well-being. It's only a 7-8min walk away from Hikone Train Station but there is a hotel shuttle that leaves at 9, 10 and 11 am if you need a drop off. Pick up could probably be arranged too. The hotel offers a pretty outdoor terrace with Castle view, an on-site spa with massage, a library lounge with free drinks till 10pm, a foot reflex corner and a compact onsen with a silk bath (all with Castle view) and hot stone benches. I had the whole onsen to myself in the evening, so it was very relaxing. The staff are kind and lovely too, making an effort to explain all the services and amenities in English. The buffet breakfast was also one of the better ones I've seen in my trips to Japan. If you're visiting the Castle, the entrance road is right outside the hotel. The main castle road is about 5-10 min away but you will pass by a famous Japanese confectionery, Taneya and Club Harie. Their souvenirs are one that even the Japanese cherish. I would wish to come here again with my partner one day. Thank you for the wonderful stay.
AAnonymous UserHotel is fancy and clean. Love the Japanese style room and also the hot spring included in the hotel. We check-in late at 8pm and we felt warm welcome by the concierge staff as the staff helped collect our luggage’s and arrange sending them to our room. The check-in staff are inflexible on the late check-out request and she seems only wants to sell the membership account.
It’s a bit hard feeling of the way she tell us a BIG NO if we don’t join the membership for the late check-out.
End up we didn’t request it anymore as we didn’t like been “force” to do so.
TTimentoDiverI recently stayed at AB Hotel Hikone and had an exceptional experience. The location deserves a solid 5 stars—it's conveniently situated at 5-9 Daitocho, Hikone, Shiga, offering easy access to key attractions. The cleanliness of the hotel is commendable, earning another 5-star rating. The staff was friendly and accommodating, though a slightly higher rating for friendliness would enhance the overall experience. The value for money is excellent, with top-notch facilities that deserve a full 5 stars. The breakfast exceeded expectations, earning a perfect score. Overall, AB Hotel Hikone provides a fantastic stay with its prime location, cleanliness, value for money, and outstanding facilities. I highly recommend it to fellow travelers seeking a delightful and comfortable accommodation experience in Hikone, Japan.
TTusimianbaojunThe hotel is on the second floor, and you have to walk through the restaurant to get in and out, which is a little inconvenient, although the restaurant itself is quite nice. Upon check-in, they provide a check-in guide in Chinese, which is generally very clear.
The hotel is clean and tidy. There are many comics in the common areas, and you can eat there; it's very quiet.
Other toiletries, including combs, toothbrushes, and toothpaste, are provided. Facilities are complete, and you can ask the front desk for locks for large luggage; there's a place to store it. Security is ensured by swiping a card each time you enter and exit.
Just a heads-up: they don't clean for consecutive stays. The only downside is that the pillows are too hard, and the upper bunk is a bit stuffy; otherwise, I'm quite satisfied.
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