The room was really small, but everything else was okay. Luckily, there was a pool and a gym. The breakfast was a bit on the Japanese side, and the variety wasn't extensive. The congee here is generally on the dry side, which isn't really what people from my country are used to.
A good base if you have transit or early morning flight to catch out of Terminal 3 of Jakarta Airport. Please be aware that there are 2 Anara Hotels, 1 is slightly the older one located attached & near to International Departure called simply Anara & this one, a newer one (opened in 2025) called Grand Anara (near domestic departure). Grand Anara iş slightly cheaper & has a pool. Despite its location closer to Domestic flight area but as it is in the same terminal with international departure. We stayed there to catch an early morning flight to Japan. Room is quite spacious, very comfy bed & good shower as well. We did not try their Restaurant as there are plenty of restaurants at the Terminal 3 building just a short walk away. Will definitely stay there again for transit or early flight.
Free shuttle even at midnight! Very good communication and quick to arrive. All staff were extremely friendly and polite. The hotel room was lovely, very clean (and I am very picky!) with freshly-washed linens. Large bathroom with great hot shower. Very quiet place despite being so close to the airport. Nothing negative to say; it was a 100% positive stay and I would highly recommend. Shuttle back to the airport was right on time and despite having a lot of people, it went quickly and we were at the airport in only five minutes.
The room is indeed like a Hanting Hotel back home where you can wash clothes, making it a great choice for a layover. The free airport shuttle driver was fantastic! In the morning, there's coffee and hot noodle soup!
I had an excellent stay at FM7 Resort Hotel – Jakarta Airport. The hotel is very clean, the rooms are spacious and comfortable, and the facilities are impressive, especially the pool and spa.
What truly makes the stay outstanding is the exceptional service. Randy, Cyndi, and Aulia were extremely friendly, professional, and always ready to help with a smile. They truly went above and beyond.
I highly recommend this hotel, especially for travelers arriving or departing from the airport. A stay worth repeating
أقمت في فندق FM7 ريزورت – مطار جاكرتا وكانت تجربة ممتازة من جميع النواحي. الفندق نظيف جدًا، والغرف واسعة ومريحة، والمرافق رائعة خصوصًا المسبح والسبا.
لكن ما يميز الفندق فعلاً هو الخدمة الاستثنائية. كان الموظفون Randy و Cyndi و Aulia في غاية اللطف والاحترافية، ساعدوني بكل ابتسامة وقدموا خدمة تفوق التوقع.
أنصح بشدة بالإقامة في هذا الفندق خاصة للقادمين أو المغادرين عبر المطار. تجربة تستحق التكرار
Slight inconvenience during check in. Receptionist passed id card to her colleague for photocopying then totally forgot to return it. On the third day got whatsapp message ”when do you plan to take it?” , instead of writing ”tried to contact you but failed, when will be the convenience time to return in to you?”
But then the most surprising thing is that when we met the same receptionist that welcome us, she gave the id card while abrubtly say ”please let me take your photo” and pointed the camera to my face. Without any time to answer, she just take the photo without permission. What is the point of asking when you already snap the pic? Who's at fault so that the right owner of the id need to be taken photo of?
Manners certainly needs to be upgradedl. apart from that everything is fine.
Staying at the Aryaduta Lippo Village is a wonderful experience, truly feeling like a resort-like escape right in the city. The incredibly lush and expansive tropical gardens are immediately striking, creating a genuine urban oasis. A clear highlight is the massive lagoon-style swimming pool, a perfect spot for relaxation that reinforces the hotel's serene, family friendly atmosphere. The staff are exceptionally friendly and genuinely helpful, making the entire visit pleasant and welcoming. While the hotel has a classic charm, it is very well-maintained with all the modern comforts needed for a comfortable stay. The location is fantastic, offering the convenience of being within easy walking distance to the supermall and various restaurants. This hotel comes highly recommended for anyone seeking a peaceful getaway without leaving the city conveniences behind.
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GGuest UserI recently stayed at DoubleTree by Hilton Jakarta – Bintaro with my family, and overall, we had a good experience in terms of location and dining service. The hotel is conveniently located, and both dinner and breakfast were enjoyable, with a good variety of food and excellent taste. The restaurant team did a great job.
However, there are several service points that need serious improvement, especially considering this is a Hilton brand property.
We arrived at the hotel around 16:30, yet surprisingly, our room was not ready. The receptionist told us to wait for an additional one hour, despite us paying full price and arriving well past the standard check-in time. This was especially inconvenient because my son was not feeling well and needed to rest immediately. After we expressed our dissatisfaction, the front desk suddenly “found” a room that was ready.
Unfortunately, the room did not match our booking preferences. I had specifically booked and paid extra for a high-floor room, but we were assigned a room on a lower floor. When I asked for clarification, the hotel staff mentioned it was an “upgrade.” However, upon checking, the so-called upgraded room was only 4 m² larger and the price difference was merely 8–10 USD compared to the original booking—hardly a meaningful upgrade and not aligned with what we paid for.
Additionally, I had included a dinner package in my reservation, but upon check-in, no one informed us about the dinner details. We had to proactively ask for information, otherwise it would have been overlooked entirely.
I understand the hotel was at full capacity due to the holiday season, but frankly, this cannot be an excuse for such disorganized service. This is DoubleTree by Hilton, not a standard budget hotel. Proper preparation for peak seasons is expected from a global hotel chain, and this experience fell short of that standard.
In conclusion, while I appreciate the dining experience and the hotel’s convenient location, the check-in process and handling of my booking were disappointing. This stay has made me reconsider whether I would return to this hotel in the future.
KKenneth kylbriStaying at the Aryaduta Lippo Village is a wonderful experience, truly feeling like a resort-like escape right in the city. The incredibly lush and expansive tropical gardens are immediately striking, creating a genuine urban oasis. A clear highlight is the massive lagoon-style swimming pool, a perfect spot for relaxation that reinforces the hotel's serene, family friendly atmosphere. The staff are exceptionally friendly and genuinely helpful, making the entire visit pleasant and welcoming. While the hotel has a classic charm, it is very well-maintained with all the modern comforts needed for a comfortable stay. The location is fantastic, offering the convenience of being within easy walking distance to the supermall and various restaurants. This hotel comes highly recommended for anyone seeking a peaceful getaway without leaving the city conveniences behind.
GGuest UserThis resort is excellent and very comfortable. All the staff were incredibly friendly, truly making it the best place to stay in Anyar. I would definitely come back if I visit Anyar again. The only minor drawback I experienced was that during my weekday stay, I needed some stationery (pen and paper) and it wasn't available in the room. Overall, it was great. Highly recommended!
GGuest UserExcellent hotel. We have stayed here many times and the service is always great. The staff are very helpful, rooms are clean and all facilities in working condition. Breakfast is good and next to the hotel there is KFC, AlfaMidi, restaurants etc.. You can also get a taxi to Citra 8 which is nearby where there are a lot of eating and drinking options. This hotel is highly recommended by us.
Mmago****Convenient for a layover, being close to the airport. I'd definitely stay here again. It would be perfect if there was a shuttle service available for transfers late at night.
The hygiene was good, and the service attitude was also quite nice.
KKongLSHad a good sleep at this hotel. It's not fancy but it's a reasonable option if you have an overnight layover in CGK T2. T3 has at least 3 other hotels at different price levels so you would find a newer hotel over there if your departing flight is from T3. The hotel is located inside the T2 terminal near the skytrain station. If you need to get to another terminal the next morning, you should budget an additional 30 minutes for the trip. Food choices in T2 are much less than in T3 but there are a few outlets that open 24 hours, so, as long as you are not choosy, you won't go hungry (we had A&W and it was lousy). This hotel starts serving breakfast at 3 am. Breakfast is not fancy but adequate, with salad, fruit, the usual buffet of rice and pasta, a few complements, bread, coffee, etc. You might need help with heavy luggage to bring them up & down the ramps at a couple of staircases. There is a BIG smoking room near the reception. A peculiar thing with this hotel is that the rooms are spread along long corridors on both sides of the reception. If your room number is 1, it'll mean a >200m walk from the reception.
GGuest UserHotel Neo+ Jakarta is a clean and convenient choice near the airport. Comfortable rooms, modern amenities, and good service. Free airport shuttle is a plus. Suitable for business travelers or short stays.
RRR1A perfect hotel located at T3 in CGK Airport. Great for layover or even midnight flight. The service, staff and amenities are exceptional.
Check in was smooth and short. The way the rooms allocated are a bit confusing at first. We got into our room and the toilet couldn’t be flushed properly. Call the receptionist within 5 mins their maintenance team arrived and sort out the problem. Pretty fast and efficient.
Def would stay here again waiting for connecting flight or early morning train.
KKusumaA good beach front hotel. It used to be my favourite hotel since 2015. However, it's very disappointing now. For this price, there's a lot they can improve especially the food quality. It's hard to find a proper restaurants in this area, I really hoped we could count on the hotel restaurant during our stay but we're disappointed. The food at the buffet dinner is all bad, too sweet, too salty, not fresh seafood (rotten fish), meat is also too dry & not fresh, maybe already kept in freezer for too long, but the price is not cheap. The room is a bit outdated, the bathroom has no single hanger, where do you expect us to put our towel when taking shower? On the floor? I really love this hotel, that's why I wrote this honest review and hopefully it will improve so we can visit this hotel again in our future trip.
GGuest UserWhile the room was a bit small, it was impeccably clean. What truly stood out was that it was the only hotel during my entire business trip where the bedding didn't have any unpleasant smell.
Its location was incredibly convenient, being close to both the airport and my workplace. Despite Indonesia experiencing a somewhat complex social situation at the time, the hotel felt very secure and provided a great sense of comfort and safety.
The hotel breakfast was superb; I ate it for three consecutive days and never grew tired of it. The dining area itself was also very pleasant.
It's a pity I didn't get the opportunity to try out the hotel's other facilities.
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