A equipe do hotel é simpática e acolhedora, com check-in rápido e fácil.
O quarto estava limpo, com muitas toalhas e comodidades para fazer chá e café. A seleção de travesseiros era macia e firme.
O restaurante era agradável, embora metade dos itens do cardápio não estivesse disponível, o que foi um pouco decepcionante.
O café da manhã tinha uma boa seleção de itens, incluindo ovos com bacon, panquecas e cereais, além de sucos e bebidas quentes.
O hotel fica a cerca de 4 km do centro de Cambridge, mas é facilmente acessível a pé, de táxi ou até mesmo de scooter/bicicleta elétrica.
Stayed 3 nights so that we could visit family and friends in the area. Booked a twin room which had adequate space for 2 of us and separate area with small table and chairs if needed. Beds were comfortable and the room was warm (once I was shown how to activate the heating) Unfortunately the bathroom was very cold as the hotel boiler needed repair so the radiator wasn’t working. Otherwise we had a pleasant stay. The hotel is quite dated and in need of an upgrade which is on the planning. The staff were super friendly and helpful, especially when I realised I’d left my own personal pillow on the bed. They tracked it down and a friend collected for me the next day. Definitely stay agin when next in the area.
It's a beautiful, modern hotel that feels more like a cool apartment. The rooms are stylish and have a kitchenette, which is really handy.
The best part is the amazing co-working space. It's perfect if you need to get some work done. There's also a great coffee shop and restaurant inside.
The staff were very friendly and the whole place has a relaxed, stylish vibe. Highly recommend for a trip to Cambridge
Perfect little place to stay at a great price. Scrupulously clean, friendly staff, free parking, and including a tasty breakfast..... and only a 20 min straight walk to the town centre. Can't fault this hotel except the roomy bed was maybe a bit hard for us. Apart from that, perfect. Would definitely stay again, and highly recommend!
There was a polish lady at the reception - she was AMAZING! EXTREMELY helpful, friendly, professional. I have stayed in many hotels, also international and 5 star - and she is TOP! One of hte best receptionist I have ever come across. The others were so-so, sometimes unfriendly or not organized, but she made up for all their failures and was EXCEPTIONAL.
The door to my room was faulty - so the cleaners never managed to go inside and clean my room while I stayed there for 3 nights, and not all cards worked - so cleaners jsut did not bother to go inside- which was disappointing. Also, the soap dispensers do not work well - very hard to get any soap out. - needs fixing properly.
Stayed as close to Huntingdon Racecourse as where our cycle ride was starting. The room was clean and spacious. The bathroom was small and a little tired, the shower was OK, no flexibility with it, so had to wash my hair, which had only just been cut 4 hours ago. The breakfast was cereals, toast, packeted croissant, tea, coffee and fresh fruit juice. Really good value for the price. When booking the initial price changed which was frustrating, but still extremely good value for a last minute booking.
My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues.
Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected.
I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping.
Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place.
An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay.
I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue.
Unfortunately, based on cleanliness alone, I would not rate this stay highly.
O hotel é um hotel de estilo britânico antigo. O ambiente circundante é muito bom. Há um parque à beira do rio. Moro em um quarto para quatro pessoas, que é bastante espaçoso. Não há ar-condicionado. O café da manhã é relativamente comum. Só se pode dizer que enche meu estômago.
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215 avaliações
7,7/10
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