Hotéis com Breakfast em La Altagracia, Dominican Republic

My first order with room service ended in a shocking experience — the delivery staff stole money from me. I immediately informed guest services, who said they would contact security, but no one ever followed up with me about this terrible situation. Housekeeping was wonderful, but the rest of the staff left much to be desired. The beach experience was equally disappointing. You can’t enjoy the shoreline without being harassed by vendors trying to sell you everything imaginable. Walking on the sidewalk is nearly impossible due to the number of trucks, golf carts, and scooters used by workers. On top of that, the seaweed problem is out of control — piles and piles of it make the beach completely unenjoyable. Overall, I will never stay at this resort again.

I felt like I was in paradise!! I enjoyed my stay so so much. I didn’t even want to leave. The food was amazing (only tried Food market, beach house and the sports bar for food) I didn’t even feel like trying the restaurants because Foodmarket was that good in my opinion. There were free drinks all days and nights, and A LOT of entertainments. I met new friends because of the entertainments. It was right on the beach. The only things I had a little issue with was the beds. I really don’t like to sleep with just a sheet and there were a lot of mosquitoes in the room so I was eaten up every morning. And if you need to buy a lotion and a new sunblock you need to pay 90 USD for that and that I feel is a big scam (pricing for everything that’s not included are extremely expensive!!)

Good Hotel, friendly service. Good quality for money.

This hotel is pretty good, especially the infinity pool on the roof, it's so beautiful! You can order your own breakfast, and there is freshly squeezed watermelon juice. The hotel's exclusive beach is on the first floor, and the beach is open at night. The sky bar on the roof is open until 11 o'clock. Overall, it's pretty good. This city is very beautiful.

My stay was overall great, the room looked good and comfortably accommodated 3 persons with the bed, sofa bed area, the nice kitchen with a big fridge and appliances, and the bathroom was big and looked great. The staff were great and very accommodating, very friendly and helpful in every way. My only complaint would be the lack of insect control. I believe it’s due to the high door that insects can easily crawl under and get inside. Numerous small insects, mosquitoes and even a small lizard at one point were found in the room (compliments to the male front desk worker who came and tried helping to remove the lizard that night). Also cobwebs and dust (minimal) in the ceiling and on the surfaces of high appliances respectively. Seems as though the room I got hadn’t been used in awhile. But overall a wonderful stay.

The hotel is beautifull. Rooms are nice and clean and smell very good. Breakfast was delicious. Location is perfect. Shopping, Cinema, Coco bongo, Dinner in the Sky and lots of Restaurants at walking distance. I will definitely stay here again.

Pulito gentilissimo e simpatico il personale. Consiglio a tutti

It's normal, but it's not worth waiting for anything special. Cleaning and changing towels every day. Breakfast is only 3 options for choice, one of which is always absent. There is your small beach club with a bar at the second hotel on the beach in a pedestrian accessibility. The staff is very slow, as well as everywhere in the country. Before New Year's Eve, they asked the tug to clap the dress, we never brought it. And the room is a large closet and no shoulder hanger. No refrigerator. Big balcony, no chair on the balcony. Everything is somehow unthinkable

Gute Lage, direkt am Flughafen von Punta Cana. Der Shuttle Service Mitarbeiter wie auch alle anderen Mitarbeiter waren sehr freundlich . In der Nähe des Hotel waren mehrere Restaurants , eine Eisdiele und eine Apotheke.

It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...