O serviço Mais excelente é de Mustafa, que me ajudou duas vezes com a caixa de segurança, que dá códigos de erro. Depois de deixar o hotel, tive um pacote atrasado que não podia receber. Mustapha compartilhou comigo o SEU número pessoal de Whatsapp para organizar o pacote de volta ao vendedor. Não recebi um serviço tão excelente Durante alguns anos de estadia EM hotéis fora da África do Sul.Obrigado!
Ótimo hotel localizado no centro da cidade, perto de supermercados, KFC, McDonald's e farmácias. Comida boa e a equipe é incrível, sempre sorridente e prestativa. A única coisa que nos incomodou à noite foi que podíamos ouvir o barulho da rua lá fora, mesmo estando no 14º andar. No geral, foi um hotel muito bom. Ficamos lá por 5 noites e estendemos nossa estadia por mais 4 noites.☺️
The staff at this hotel is absolutely excellent, and has been mostly the same group of friendly, helpful, funny people for the last few years. I stay here every time I come to Cape Town. It's quiet and restful, with a stunning view over the city. The public areas are comfortable and well-suited to reading, drinking coffee, and getting some work done. The only problem is the showers, which can be a little tricky and sometimes don't have hot water.
Primeira vez na África do Sul. Viajei sozinha. O Tokyo fica no coração do centro da Cidade do Cabo. Isso facilitou o acesso à maioria dos lugares incríveis, até mesmo a pé. Adorei minha estadia, tudo muito limpo e os funcionários foram rápidos em resolver qualquer problema que eu tivesse. Infelizmente, estava muito frio para aproveitar a piscina, mas era ótimo no terraço. A academia também era útil, só não espere bater nenhum recorde pessoal de peso. No geral, tive uma ótima experiência.
So good we are staying longer!
Apart from the obvious draw of the fantastic golf course onsite the hotel and spa are a real treasure. Breakfast is to a very high standard. Rooms are spacious but the real bonus is the spa and facilities. Unlike other hotels on the garden route with high costs and limited availability the range of treatments on offer is excellent, staff work hard to fit you in and they are very reasonably priced too.
Reception staff are very helpful and ensure you are aware of all the local walks and things to do.
I’d definitely stay again…. We are already staying longer than originally planned.
Мы жили в апартаментах. Все есть! Уборка каждый день, даже постельное меняли каждый день. Вид на океан. Есть холодильник, микроволновка, плита, стиральная машина.
Muito bom, limpo e higiénico, e viver no Alto nível Pode aproveitar a beleza de Putin, especialmente Quando ele começou cedo, Muito bom, e muitas espécies de pequeno-almoço também são boas, Muito deliciosas, vale a Pena recomendar,
Hotel próximo a Foreshore,Cidade do Cabo2.6% dos visitantes escolhem essa área
UUsuário convidado2025.06.21
Had a great time. Id definitely come bsck here. Decent breaky spread including a salad bar, scrambled eggs or omelette. Plus cereals pastries anf fruit.
Room was tidy. Had a safe. Gym was excelldnt. Staff were do lovely too.
Security guys were super helpful. You take a uber everywhere pretty much so this was a great base. Although did walk to shops and few attractions.
Hotel próximo a Sea Point,Cidade do Cabo17.9% dos visitantes escolhem essa área
UUsuário convidado2025.05.07
This place is absolutely amazing! If you're planning to take the City Sightseeing bus in Cape Town, you must stay here—there's a stop right in front! The location is spotless, with a stunning ocean view in front and Lion’s Head right behind you.
Personally, the breakfast here was outstanding. It gave me a sense of peace and comfort that even luxury hotels rarely provide. If I get the chance to return, I’d love to stay for over a month!
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9,1/10
Great
DDaliBrasilUKGreat Stay for a Convenient & Comfortable Airport Stopover
I stayed at Hotel Verde for just one night to catch my early flight, and it was the perfect choice. The location is incredibly convenient, and the shuttle service was punctual and easy to find ~ making my airport transfer stress-free.
My room was very comfortable, and I was lucky enough to have a lovely view of Table Mountain, which was a nice bonus! The restaurant exceeded expectations ~ both dinner and breakfast were delicious, and the service was excellent.
The staff and shuttle drivers were all friendly and accommodating, which made my short stay even more pleasant. Considering the free shuttle, complimentary breakfast, and overall sense of safety (especially important as a solo traveler), the price was definitely worth it.
I’d happily stay here again before a flight and would recommend it to other travelers looking for comfort and convenience.
WWT88DoubleTree Cape Town - Upper Eastside was a wonderful experience! The hotel was spotless, and the staff were genuinely warm and attentive. From check-in to check-out, everything was smooth and professional. The location was convenient for business meetings, and it’s just a short drive to major attractions.
The room was modern, comfortable, and well-equipped for a productive stay. The amenities, including the gym and restaurant, were excellent. I really appreciated the delicious breakfast and, of course, the signature warm cookie on arrival! Highly recommended for business travelers and anyone looking for quality service and a comfortable stay in Cape Town.
SShu-JuneThe hotel is in best location to see table mountain and visit Cape Town. Our room on the 14. Floor is so big and luxury. The personal in Taj hotel are all so friendly and helpful, they try their best to satisfy the guests. The food and wine are fantastic!
LLeightonLovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient.
Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient.
Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas.
Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.
JJason2023Pros
Great location - a short drive to the waterfront and close to Table Mountain, Lions Head and the Botanical Garden where Uber will get you there quickly and for a good price.
Staff were very good
Breakfast was cooked very well and with good quality ingredients and a varied selection. It would be better if they had soft bread rather than the heavier one provided (althouh this could be a more European variety i havent come across before).
The room was homely, as is the whole building (a bit of a British Grade 2 listed building kind of feel).
Nice views over capetown in some rooms and a mountain view from the back.
Room has heating and air con for all seasons.
Cons
As mentioned in a previous review, the room is quite dusty so if you are messing around with plugs behind the bed or tv, it's a challenge not to breathe in the dust.
I think this could be a SA thing rather than the hotel itself but they only provide 1.5l of water which for a week is not enough, even for a solo traveller. You have to pay for any more. I have never come across this in 25 years of travel across 35 countries but again, i know there is a water issue in SA sometimes and I believe the tap water is drinkable (although I wouldn't attempt this as a tourist).
Bathroom towels not replaced - just left to dry which doesn't work particularly well in winter.
The photo of the hotel being near blue water is a little deceptive - obviously it is not near a beach and they don't suggest so but the body of water across the road is a water storage facility (currently empty) so don't expect tropical views. Having said that, if you get a city view room, the sunrise is right in front of you and a perfect time lapse opportunity as the scenery changes dramatically during the sunrise. Stunning experience.
Overall, I would stay again and recommend the hotel which is in a quiet location.
OO.N.AThe Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
FFF小美The kitchen has a microwave and oven for the driver to use. There is a small cabinet and key provided. There are few charging sockets. Large towels are not provided. You can borrow conversion sockets and hair dryers. The street is too noisy at night. The kitchen has a microwave and the oven for the driver to use. There are small cabinets and keys provided. There are few charging sockets. Large towels are not provided. You can borrow conversion sockets and hair dryers. It is too noisy on the street at night.
BBuerjinguyewangThis hotel offers incredible value for money, conveniently located in the city center making shopping, transportation, and sightseeing a breeze. What really stands out is the exceptional service from all the staff – they were incredibly warm and proactive, always asking if we needed anything, offering to help with luggage, and just generally being very attentive. I'll definitely be staying here again next time.
JJames HughI received excellent service from the staff in the hotel . The most outstanding service was from Mustapha, he helped me on two occasions with the safe, which was giving error codes. Over and above this after I had left the hotel, I had a package arriving late that I could not receive. Mustapha shared his personal Whatsapp number with me to organize the package to be returned to the seller. I have not received such excellent service in some years of staying in hotels outside of South Africa. Thank you!
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