The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room.
Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed.
The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do.
The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg.
I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit.
A pousada ficava um pouco longe do centro da cidade.
Escolhi uma villa em estilo samoano e era boa, exceto pelos mosquitos. No café da manhã também comemos frutas exclusivas dos países tropicais.
Além disso, o interior da recepção era muito fofo, com lindas cores típicas de Samoa.
I stayed here for three nights and it was all right. It seems you cannot expect the same standards in Samoa or most of the South Pacific so if you compared this to Sheratons in other parts of the world it's definitely lacking. The room is generally fine but there are small things like the curtains that need renovation. The balcony overlooking the water was great and the staff is very nice. The location is good and central but be careful with dogs. This isn't the hotel's fault but if you try to walk around there are dogs not locked up by their owners and some of them are vicious. I got bite walking to Vaiala Beach. The Samoa govt needs to do something abt dog owners letting their dogs wander outside their properties. When I told the hotel guys I got bite they acted like this happens all the time.
Perto da praia em Apia, Lava Hotel Apia fica a apenas 5 minutos de caminhada de Flea Market e a 7 minutos a pé de Fish Market. Este hotel fica a 1,1 km de National Parliament e a 1,1 km de Immaculate Conception Cathedral.
Aproveite as opções de lazer, como uma piscina externa, ou aprecie a vista em um terraço e um jardim. Este hotel oferece comodidades adicionais, como Wi-Fi de cortesia e salão de banquetes.
Saboreie uma deliciosa refeição no um restaurante ou experimente os petiscos servidos na cafeteria. Este hotel também oferece serviço de quarto 24 horas. Mate sua sede com sua bebida favorita em um bar/lounge. Café da manhã feito na hora grátis é servido diariamente, entre 7h e 10h.
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e armazenamento para bagagem. Estacionamento grátis sem manobrista está disponível no local.
Sinta-se em casa em um de nossos 49 quartos com ar-condicionado e smart TVs. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais digitais para a sua diversão. Banheiros apresentam chuveiros, produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres e escrivaninhas.
My stay at Sinalei Reef Resort & Spa was absolutely amazing. The place is so beautiful, peaceful, and surrounded by lush tropical plants that make you feel completely connected to nature. Everywhere I looked, there was greenery, colorful flowers, and the calming sound of the ocean , it was the perfect place to relax and unwind.
The staff were incredibly kind, helpful, and respectful. They always greeted us with warm smiles and went out of their way to make sure we had everything we needed. You can really feel how much they care about their guests.
Every Wednesday night they host a Fiafia Night.
The resort also offers some great tours, including an Apia Town tour, a Savaii island tour, and a South East Coast tour. We went on the South East Coast tour and got to see the To Sua Ocean Trench.
Overall, Sinalei Resort & Spa is the perfect getaway for us looking for beauty, tranquility, and authentic Samoan hospitality. I can’t wait to go back!
Perto do oceano e com excelente localização em Maninoa, Miti Maninoa Ocean Club fica a 15 minutos de carro de Papapapaitai Falls e de Cachoeira Togitogiga. Este hotel na praia fica a 15,1 km de Casa de Adoração Bahá'í e a 21,9 km de Praia de Salamumu.
Hotel oferece livros e áreas para fumantes.
Miti Maninoa Ocean Club oferece aos hóspedes deliciosas opções de refeição no um restaurante. Relaxe com a sua bebida favorita em um bar/lounge ou um bar na praia. Café da manhã completo grátis é servido diariamente, entre 7h30 e 10h.
A recepção fica aberta em horário limitado. Estacionamento grátis sem manobrista está disponível no local.
Sinta-se em casa em um de nossos 10 quartos com ar-condicionado. Os quartos possuem varandas ou pátios particulares. A propriedade oferece Wi-Fi de cortesia para navegar na web. Banheiros possuem chuveiros e produtos de toalete de cortesia.
Com vista para a cidade, Dave Parker Eco Lodge Hotel fica em Apia e tem restaurante, um lounge compartilhado, bar, jardim, piscina ao ar livre aberta o ano todo e terraço.
Todas as unidades contam com área de estar, TV de tela plana com canais via satélite e um banheiro privativo com produtos de banho de cortesia e chuveiro. Algumas unidades oferecem varanda e/ou varanda térrea com vista para o mar ou vista para a montanha.
Dave Parker Eco Lodge Hotel oferece um café da manhã à la carte ou continental.
O Aeroporto de Faleolo fica a 26 km de distância, e a acomodação oferece um serviço de transfer (aeroporto) a um custo adicional.
Com excelente localização no centro de Apia, Hotel Millenia Samoa, fica a apenas 10 minuto(s) de caminhada de Flea Market e a 10 minutos a pé de National Parliament. Este hotel fica a 0,9 km de Fish Market e a 1,4 km de Fugalei Fresh Produce Market.
Aproveite as opções de lazer, como uma piscina externa, ou aprecie a vista em um terraço e um jardim. Este hotel oferece Wi-Fi de cortesia, TV na área comum e assistência com excursões/ingressos.
Saboreie uma deliciosa refeição no um restaurante ou hospede-se no local e aproveite o serviço de quarto (horário limitado) deste hotel. Mate sua sede com sua bebida favorita em um bar/lounge. Café da manhã continental grátis é servido diariamente, entre 7h30 e 9h30.
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e armazenamento para bagagem. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
Sinta-se em casa em um de nossos 61 quartos com ar-condicionado e TVs LED. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais digitais para a sua diversão. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem escrivaninhas e cafeteiras/chaleiras. Além disso, o serviço de arrumação nos quartos é fornecido mediante solicitação.
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8.2/10
Very Good
SSINISAWe recently stayed at this hotel for three nights and, while there were aspects we truly enjoyed, our experience was unfortunately overshadowed by significant issues with the reservation and front desk process.
Upon our arrival at 15:30 (check-in time is from 15:00), we were surprised to find that our online reservation couldn’t be found in their system—despite us having proof of the booking. We had to wait in the lobby for nearly an hour while the issue was being resolved. What is shown as available online appears to differ significantly from what is actually available on-site, which created ongoing problems throughout our stay.
We had initially booked a room with a swimming pool view and private balcony. However, this room type was not available upon check-in. We were first offered a lower-category room with a mountain view, which we declined as we already paid online for higher-category, and were then moved to a room with a harbour view and private balcony. Although staff assured us that our originally booked room would be available the following day, we remained cautious and asked for confirmation, as we preferred to avoid the hassle of moving again unless necessary.
Unfortunately, the following day we were asked to check out at 11:00 am because the room we were in had supposedly been booked by another guest, and we were told that a room matching our original booking (with pool view) was ready for us. However, when we returned the same day at 15:00 for check-in, we were assigned the same room we had vacated earlier—clearly indicating no other room had actually become available.
On the third day, we faced a similar confusion with the rooms. Each day involved unnecessary packing and discussions with the front desk, which took up a lot of our time and energy.
That said, the hotel does have its strengths. We really appreciated its convenient location, the beautifully designed restaurant interior, and especially the food—breakfast, in particular, was excellent.
Overall, while the amenities and dining were enjoyable, the front desk and reservation experience significantly impacted our stay. We hope the hotel takes steps to improve its booking coordination and internal communication, as it has the potential to offer a much better guest experience.
GGuest UserThe facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room.
Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed.
The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do.
The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg.
I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit.
GGuest UserMy stay at Sinalei Reef Resort & Spa was absolutely amazing. The place is so beautiful, peaceful, and surrounded by lush tropical plants that make you feel completely connected to nature. Everywhere I looked, there was greenery, colorful flowers, and the calming sound of the ocean , it was the perfect place to relax and unwind.
The staff were incredibly kind, helpful, and respectful. They always greeted us with warm smiles and went out of their way to make sure we had everything we needed. You can really feel how much they care about their guests.
Every Wednesday night they host a Fiafia Night.
The resort also offers some great tours, including an Apia Town tour, a Savaii island tour, and a South East Coast tour. We went on the South East Coast tour and got to see the To Sua Ocean Trench.
Overall, Sinalei Resort & Spa is the perfect getaway for us looking for beauty, tranquility, and authentic Samoan hospitality. I can’t wait to go back!
HHUI JUThis time I experienced the samoa felt, which has complete facilities, electric fans, small lockers, and each fela has 2 beds. The breakfast is very rich, and you can eat local fruits and dishes. The staff is also very talkative and will give a lot of travel suggestions. The only thing I think needs to be improved is that some of the windows of the fela are damaged and should be replaced.
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