O quarto era menor do que o esperado. Se você for ao restaurante para tomar café da manhã cedo, você só poderá pedir comida, não buffet, o que não é algo com o qual você está acostumado. No dia seguinte, fomos às 7h30 e havia um buffet de café da manhã, que era bem farto. Você pode chamar um ônibus do hotel. Esperei 20 minutos antes de sair. A recepção me ligou várias vezes e continuou dizendo que estava a caminho. Foram menos de 500 metros no total. Se não fosse pelo chão arenoso com bagagem e pela dificuldade de caminhar, eles não teriam chamado o ônibus. No final, não consegui esperar e tive que andar metade do caminho com minha bagagem antes que o ônibus chegasse. Também havia pequenos animais estranhos na sala.
Estou tão feliz por escolher a Residence Nuvem 7. Sou um viajante solitário para AlUla e não conduzo.Antes Da minha viagem, EU note que muitos hotéis/B&Bs não oferecem refeições e não há restaurantes perto. Cloud & Residence TEM SEU próprio restaurante e, por isso, salva o problema de procurar comida.Todo o pessoal é Muito amigável e super útil.O Wifi funciona bem.Espero poder visitar de novo.
Good location, close to all the points of interest in the city of Yanbu. However, it is a little bit far away from industrial area. A very typical Ibis hotel, very convenient.
Unfortunately, there is no spa as advertised.
Unfortunately, there is no complimentary toiletries in the room for a 5-star hotel.
Unfortunately, there is no hot water in the bathroom.
Not all basic toiletries such as toothpaste, toothbrush, soap, etc., are provided for three people.
Unfortunately, the lighting is poor.
Unfortunately, the view is very poor for this high price.
Unfortunately, 1085 riyals is an excessively high price for these services.
Absolutely amazing stay! From start to finish everything was perfect. The service is outstanding — every staff member is genuinely kind, ready to help with any request, and solves any issue promptly. We were truly impressed; we’ve honestly never experienced anything like this before. We stayed at the Celestial Villa and it was fantastic — spacious, spotless and beautifully designed. We highly recommend it!
The food at TAMA Restaurant was outstanding as well — we especially loved the breakfasts, which were simply exceptional.
We also spent time at the Caravans area — it’s stunning, cozy and with the same top-level service.
I was here with my mom, and she said she would come back again and again — and I couldn’t agree more! ❤️
The hotel provided a very pleasant and comfortable stay. The room was clean, spacious, and well maintained, making it easy to relax after a long day. The bed was comfortable, and the amenities were complete and thoughtfully prepared. Staff were friendly, polite, and always willing to assist with a smile, which made the experience even better. The location was convenient, with easy access to nearby attractions and facilities. Breakfast was enjoyable, with a good variety of food options. Overall, the hotel offers great value for money, and I would happily recommend it to family and friends.
I think I'll always remember this evening,
little silver capsule-like campervans,
landed in the rolling valleys of El Ola,
they were miniature, adorable, small yet perfectly formed!
In the huge tents near the campsite,
people played all sorts of games. As sunset approached,
the afterglow lingered in the sky,
we sat amidst the vast desert and the heavens,
and the time seemed to pass by in a way that didn't matter.
After it was completely dark,
the long-awaited Rock Movie time arrived.
Following the twinkling lights,
strangers gathered together to watch a movie projected onto the rocks,
everything was simply too beautiful…
And above, a sky full of stars accompanied me on my walk home.
Uma vez no hotel, EU gostei de todo o MEU tempo, todos são tão amigáveis, claro, outra vez Ola e Lorraine me saudaram e cuidaram de mim durante a estadia. Na piscina, Mongkonpat e Zaher, sempre houve UMA atenção e um SEU amigo, assegurando que todas as necessidades foram satisfeitas com profissionalismo e um sorriso.O SEU serviço realmente melhorou a minha relaxação e o prazer Das instalações Da minha família.
Leah estava no restaurante com a sua hospitalidade, que sempre acolheu, respondeu rapidamente e sabe o que queremos, e ofereceu excelente cuidado em todos os alimentos e também outro cavalheiro.
Em geral, a equipe Chedi Hegra excedeu as minhas expectativas, e a sua agradabilidade, profissionalismo e a minha pertença personalizada tornaram a minha estadia confortável e memorável.Estou grata pelos seus esforços e anseio por voltar no futuro.
Pequenas sugestões: tenho UMA sugestão Pequena sobre as bicicletas. No entanto, as bicicletas fornecidas eram bastante difíceis de ajustar, e a posição dos pedais muito próxima do quadro apercebeu-se que as crianças conduziam confortavelmente.
Mais manutenção e oferta de UMA maior variedade de tamanhos ou tipos de bicicletas para jovens hóspedes e mulheres asiáticas Como EU com bicicletas inferiores será ainda melhor.
Ótimo
55 avaliações
9,2/10
Preço a partir de
AED 1.472
por noite
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8.9/10
Very Good
GGuest UserAbsolutely amazing stay! From start to finish everything was perfect. The service is outstanding — every staff member is genuinely kind, ready to help with any request, and solves any issue promptly. We were truly impressed; we’ve honestly never experienced anything like this before. We stayed at the Celestial Villa and it was fantastic — spacious, spotless and beautifully designed. We highly recommend it!
The food at TAMA Restaurant was outstanding as well — we especially loved the breakfasts, which were simply exceptional.
We also spent time at the Caravans area — it’s stunning, cozy and with the same top-level service.
I was here with my mom, and she said she would come back again and again — and I couldn’t agree more! ❤️
DDZeerI think I'll always remember this evening,
little silver capsule-like campervans,
landed in the rolling valleys of El Ola,
they were miniature, adorable, small yet perfectly formed!
In the huge tents near the campsite,
people played all sorts of games. As sunset approached,
the afterglow lingered in the sky,
we sat amidst the vast desert and the heavens,
and the time seemed to pass by in a way that didn't matter.
After it was completely dark,
the long-awaited Rock Movie time arrived.
Following the twinkling lights,
strangers gathered together to watch a movie projected onto the rocks,
everything was simply too beautiful…
And above, a sky full of stars accompanied me on my walk home.
JJ alzahraniUnfortunately, there is no spa as advertised.
Unfortunately, there is no complimentary toiletries in the room for a 5-star hotel.
Unfortunately, there is no hot water in the bathroom.
Not all basic toiletries such as toothpaste, toothbrush, soap, etc., are provided for three people.
Unfortunately, the lighting is poor.
Unfortunately, the view is very poor for this high price.
Unfortunately, 1085 riyals is an excessively high price for these services.
Rratu anny vilyaningsihThe room smelled so good, even the hotel entrance had a wonderful aroma. The room was clean, the bed was comfortable, and it's close to the Haram. Plus, there are lots of delicious food options around the hotel.
RRayan27The hotel is good in terms of location, cleanliness and insulation, but the bad thing about it is the smell of hookah and smoke at the reception and between the rooms. I booked with a view and the employee said we don't have it‼️🤷🏻♂️
TTravel@SantaOnce at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family.
Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well.
Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future.
Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably.
More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.
GGuest UserThe room is large and the price is high. The hotel staff has a good service attitude. The buffet food in the evening is OK. Remind the four choices of roasting and three quantities are very high. Other food is leisurely before the roasting comes up.
GGuest UserEverything's great, except not having buses to the Prophet Mosque.
It cost us about 20 rials every time we go from the hotel to the mosque.
There's breakfasts or magic, but restaurants are close, and delivery apps are fast.
The hygiene is good, and the staff is nice.
I can repeat it.
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