The hotel has a beautiful location. The antique building has been kept in excellent condition. We chose to stay in the Feature Double Room-old Hall. The room was very spacious, with seating area. A coffee machine was also available. Cool drinks in the fridge. Breakfast was delicious, individually cooked, with a wide choice. The staff was very friendly and attentive. Would definitely recommend this hotel
Excellent stay. The hotel is ideally located if arriving by train. We arrived in the morning and were pleasantly surprised that we were able to check in early as our room was ready. Our room was spacious, clean and comfortable with a roomy walk in shower. The only thing that would have improved it would have been some drawer space as it only has hanging space in the wardrobe. All the staff were helpfull and friendly. We had an evening meal and breakfast during our stay and both were excellent. We also made use of the leisure facilties during our stay. Overall would highly recommend and if we visit York again would definitely stay at The Milner.
The price is fair, the location is near the rail station. The Main Street is next to the hotel. There is no rubbish in my room it is so clean. Staff service is excellent and hot.
Stayed in a twin with my son for the football for convenience, only one of everything ( towel / cup etc ) as in they wrongly assumed 1 person was staying there. Very , very average warm / cold breakfast was served the next day. For the money it's a good location and free parking.
Fantastic stay at The Grand. We had booked a suite but it was not one of the modernised rooms like we had hoped for. We went to reception and was greeted by India who kindly gave us options of 2 other rooms to move to and let us view both before choosing. The room we picked was fantastic, so modern, comfortable and even had kitchen facilities which was an added bonus. It was lovely to sleep in such a comfortable bed and not be disturbed by any street noise or noise from other guests. We went out for dinner and was surprised to come back to see we’d had a turn down service and little chocolates left on the pillows. Just little touches like this make you want to return and recommend to others. We would definitely stay here again, the service from all staff, but especially India, was fantastic!
Really nice place , brilliant value, clean rooms with nice bathroom products all the staff really pleasant helga on reception was lovely and the spa was a bonus with free towels and padlocks at the spa reception paid a lot more for a lot less great parking for £6 def use them again rooms are really well appointed , safe, iron hairdryer good amount of teas coffees and milk only minus is it could use a fridge
Nice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
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7,6/10
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7.2/10
GGuest UserThe hotel is located in a great place, The aesthetic is perfect for the building. If you are disabled you may want to give this hotel a miss, as even if you specifically ask to be near a lift when you book they may put you in a room with no lift access at all, and the staff are not very helpful or accommodating even when you have a disability that is affected by stairs.
The queue to check in was over 50 minutes even though we tried to check in much later than 3pm. The hotel has a lot of stairs, the room was not spotlessly clean but adequate and came with all the basic requirements. The view from the windows was great. Overall this is an ok budget hotel that is only suitable if you are able bodied and can deal with a large number of stairs.
GGuest UserAn adorable hotel in York, I booked another night because we loved it and wanted to relax.
It’s just a short walk away from the main old town Centre, wasn’t a problem even in the rain.
Very clean and quaint decorations, love the 4-poster bed and the towel warmer. Also provides bathrobes, slippers and even a complimentary snack room. We could go grab some chips in the middle of the night if we wanted to. We didn’t eat, but we had some cocktails at the bar downstairs and coffee in the morning. Service is great.
BBonniegiftYork is a small historical city, this hotel inherits the city culture. British-style separate yard, tall black gate. Friendly uncle-level reception. The hotel is a bit old, the maintenance is very good, the room has a kettle, the necessary toiletries, the shower open in a variety of ways, and the small snacks are also prepared. Health is OK, the quality of the bed is also good. In short, it is a good experience
GGuest UserNice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
BBev RussellReally nice place , brilliant value, clean rooms with nice bathroom products all the staff really pleasant helga on reception was lovely and the spa was a bonus with free towels and padlocks at the spa reception paid a lot more for a lot less great parking for £6 def use them again rooms are really well appointed , safe, iron hairdryer good amount of teas coffees and milk only minus is it could use a fridge
LLouise HikkThe hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
EEvan3190The hotel is conveniently located close to the city walls, Butcher's Row, and the church, with many restaurants nearby. The hygiene was good, and the lobby was spacious. However, the room was very small, there was no Wi-Fi, and getting in and out was inconvenient. The hotel parking lot was also very small, requiring guests to park in an external lot.
GGuest UserLovely welcome at reception. Really helpful with parking.
The room was large, lovely and warm and had every thing we needed.
The most beautiful setting for breakfast again with friendly and helpful staff. Loved the decorated Christmas trees.
The hotel was in an ideal location for Bettys and the shops.
CchristanneWe booked a standard double as we only wanted somewhere to have dinner and lay our heads to break 2 long journeys. We were prepared for a 'tired' looking room and it was, in fact just that. HOWEVER, both the room and bathroom were spotless; the bed absolutely huge with nice linens and the shower in the morning was spot on for temperature. Service from beginning to end was fantastic and, though I didn't have it myself, my husband said the breakfast was excellent. We travel both locally and internationally a lot and i rarely comment as many 4-5* hotels just go through the motions however, I wanted to give this hotel and team a well deserved shout out. We shall certainly be back and recommend to anyone looking for a very good place to stay on the outskirts of York.
GGuest UserHarrogate is a small town, largely populated by an older demographic. The hotel itself appears to be a converted old manor house, retaining a traditional architectural style. However, the interior facilities are quite dated.
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