Hotéis com bar em Taiwan, China

The service attitude and process were excellent, making guests feel immediately at home upon arrival. It's also very convenient, being close to the MRT station and department stores, all within walking distance. Plus, if you want to rent a YouBike, there's a station right near the hotel.

I really enjoyed my stay at Caesar Metro Taipei and would definitely stay here again on my next trip. The room was spacious, clean and very comfortable, and it was always nice coming back to the hotel after a long day out. The bed was comfortable too, and overall the room felt like a proper place to rest and recharge. The location was also very convenient for getting around Taipei, with the train station nearby and plenty of food options around the area. Despite being in a busy part of the city, the hotel itself felt comfortable and relaxing. The staff were friendly and helpful throughout our stay, and everything was generally very fuss-free. I especially appreciated the comfort of the hotel after some very long days during this trip. Overall, a really pleasant stay and easily one of the hotels I would return to when I’m back in Taipei. 😊

Great value for money! It's an older five-star hotel, but it's well-maintained and very comfortable. The location is convenient, and the views are fantastic with an open panorama. Safety feels assured, and all the staff are really nice!

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

Exceptional Stay at Hotel Royal Hsinchu: A Standout Choice for Business & Leisure My recent visit to Hotel Royal Hsinchu (Hsinchu, Taiwan) exceeded all expectations, with flawless performance across every critical metric for a luxury hotel stay. Here’s a detailed, verified review organized by your requested criteria: Cleanliness (9.4/10) The hotel sets an immaculate standard. Guest rooms—including spacious beds, sleek干湿分离 (wet-dry) bathrooms with smart toilets, and city-view windows—are wiped down thoroughly daily, free of dust, odors, or stains. Public zones (lobby, restaurant, pool, and gym) are continuously maintained; even high-touch surfaces like elevator buttons and doorknobs are sanitized regularly. The entire property is smoke-free, ensuring fresh air throughout, with no musty smells common in older luxury hotels. Location (9.3/10) Perfectly positioned at No.227, Section 1, Guangfu Road, right on the doorstep of Hsinchu Science Park (ideal for business travelers). It’s a short drive to freeway interchanges, Hsinchu High-Speed Rail Station, and downtown shopping/dining districts. The free shuttle service connects guests to the science park, HSR station, and key local spots, eliminating transit hassle.桃园国际机场 (Taoyuan International Airport) is about a 40-minute drive away, while nearby convenience stores, cafes, and local eateries are within walking distance. Service (9.5/10) Attentive, professional, and warm—this team goes above and beyond. The doormen greet you by name after check-in, front desk staff handle requests (room upgrades, late check-out, local tips) quickly and politely, and multilingual support ensures global guests feel at ease. Bellhops assist with luggage promptly, breakfast attendants refill stations proactively, and housekeeping is discrete yet thorough. The staff’s willingness to personalize your stay (e.g., arranging birthday amenities) truly elevates the experience. Amenities (9.0/10) The hotel offers a comprehensive suite of luxury facilities. Guest rooms come with free high-speed Wi-Fi, premium linens, mini-bars, welcome drinks, and in-room safes. The heated outdoor pool and sauna are perfect for unwinding after a long day; the fully equipped fitness center caters to health-focused travelers, and the Royal Beauty Salon provides relaxing massages and treatments. The on-site restaurants serve an impressive breakfast buffet (featuring both international cuisine and authentic ********* specialties) plus refined Chinese, Japanese, and Western dining options. Additional perks include free parking, business center services, family-friendly rooms, and adapter/board game rentals. Final Verdict Hotel Royal Hsinchu is a five-star gem that balances luxury, practicality, and genuine hospitality. Whether you’re visiting Hsinchu for work (especially at the science park) or exploring the city’s culture and food, this hotel delivers an outstanding stay with zero compromises. I can’t recommend it highly enough and will definitely return on my next trip to Hsinchu.

Breakfast was not more than ok. They offer a la carte breakfast and you can ask for refills, but it is too complicated and I didn't get what I asked for in two different cases. The gym is OK and serves its purpose. The room was spacious and had great amenities. Location is perfect, a few blocks away from Zhongshan station.

The hotel's location is convenient, with a small commercial area nearby and a bus stop right outside. The room has been renovated, is spacious, and the TV can stream content on its huge screen. I stayed on the 17th floor and didn't hear any noise, so overall I was very satisfied. The only minor drawback is that the parking lot is uncovered, so it gets quite hot in the summer sun, but free parking is still a good perk. If the parking lot is full, you can park in a nearby lot and the hotel will reimburse the parking fee.

Choosing to stay at Fleur De Chine Hotel Jiaoxi for this trip turned out to be an experience that far exceeded our expectations. It's about a dozen minutes' walk from Jiaoxi Station, and booking the complimentary shuttle bus in advance was very convenient. Located right next to the Tangweigou Hot Spring Park, the surrounding environment is tranquil and completely away from the hustle and bustle of tourists. The mountain-view room we stayed in features a private semi-open-air hot spring tub. Opening the blinds allows you to soak while gazing at the lush greenery of the mountains, listening to the frogs and birds outside—it completely melted away all the exhaustion from everyday work. The complimentary snacks, drinks, and plum wine provided in the room added a wonderful touch of ritual after a relaxing soak. The biggest pleasant surprise was that breakfast is served all the way until 1:00 PM, meaning there's no need to force yourself to wake up early just to catch a meal. You can eat your fill of freshly boiled beef soup, traditional ********* egg pancakes, and Chiayi-style chicken rice. There is also complimentary kumquat tofu pudding served as a late-night snack from 7:00 PM to 9:00 PM. Plus, guests can continue using the public hot spring baths until 3:00 PM after checking out, so there's zero rush. This is a truly relaxing hot spring accommodation, perfect for unplugging and unwinding.

We absolutely loved our stay at Miramar. The room and staff service was some of the best we had our entire Taiwan trip. It was our daughter's birthday and they put a card in our room for her with the nicest message (and a small towel hand-folded into a dog). Things like this are so special and she'll never forget fhat. We'll definitely stay again.

As a loyal customer who stays at the Sheraton Taipei every month, I understand that the government's environmental policy means they no longer provide bottled water (though there's a water dispenser in the room that you have to fill yourself) or disposable amenities (no toothbrushes or toothpaste). However, as a consumer, aren't these basic necessities when you're paying for a stay?