Hotel próximo a Main Street Kenting,Pingtung37.6% dos visitantes escolhem essa área
GGuest User2026.01.30
An absolutely excellent hotel! The views, ambiance, facilities, and service are all top-notch. What truly stood out was the service. Even though the hotel was very busy, everything was incredibly well-organized, from reserving a dinner table at the restaurant to borrowing bicycles, helping us find a table at breakfast, and managing the pool and beach lounge areas, as well as the fitness and recreation center – everything was handled perfectly. The staff were all very friendly, warm, and thoughtful. Having stayed in hundreds of hotels worldwide, this was by far one of my most satisfying experiences. We booked for five nights and still felt it wasn't enough!
Hotel próximo a Ximending Commercial Area,Taipei56.4% dos visitantes escolhem essa área
GGuest User2026.02.26
This is my third or fourth time staying here in the last two years. The location is perfectly located in the heart of Wanhua District and there are many historic places one can visit. I really enjoyed exploring the neighborhood for local delicacy, many of them have been there for many years and are recognized by the Michelin guide. Normally my complaint would be the elevators. They were usually slow but not this time. May be because of right after the Chinese New Year and not too many tourists are staying here. I’m sure it will be busy again very soon.
The Hyatt Regency Taoyuan has an excellent location, very close to the airport, which is super convenient for layovers or early morning flights. The hotel offers a shuttle bus service, running approximately every half hour, making transfers hassle-free.
The room offers direct views of planes taking off and landing, which is a major highlight. Although there's a bit of noise due to its proximity to the airport, it's completely acceptable and doesn't detract from the overall quality of rest.
The facilities are comprehensive, and the staff are warm and professional, ensuring a comfortable stay overall. If you're looking for a hotel in Taoyuan that's conveniently located and offers airplane views, the Hyatt is definitely worth recommending.
Hotel próximo a Pier-2 Art Center/Yanchengpu Station,Kaohsiung1.2% dos visitantes escolhem essa área
GGuest User2025.12.22
Located next to Pier 2 making the harbour walk easy & nice, however, it is in a terribly noisy location where buses, coaches dropping tourists, garbage trucks working in the early mornings and people walking towards the pier talking and laughing loudly etc
It is about 15 mins taxi ride to Central Park etc
The city and water view were nice. However the facilities and the hotel itself were dated. Balcony lock was not working in either room we stayed in. The water pressure in the bathroom was not strong at level 5. Thr bathroom set up is uncomfortable. Beds were not quality ones. The slippers were really cheap quality. Amenities were pretty limited. Breakfast buffet finishes at 9:30 not 10:00.
The staff when we checked in was cold. Performed her job but not welcoming.
Hotel próximo a Makung Downtown/Penghu Night Market,Penghu100% dos visitantes escolhem essa área
AAnonymous User2025.05.24
The hotel's services and the attitude of the service staff are very good. I look forward to staying here again next time. The only drawback is that guests cannot park their rented motorcycles next to the first floor of the hotel. They need to park in the motorcycle parking space opposite the hotel. The key point is that there is also the Nanhai Visitor Center opposite the hotel, so it is difficult to find a motorcycle parking space, which is not very friendly to guests.
Hotel próximo a Banqiao Train Station,New Taipei City10% dos visitantes escolhem essa área
AAnonymous User2025.12.14
The place is very clean and well maintained, which makes the whole experience comfortable and enjoyable. The environment feels neat and welcoming, and it’s clear that hygiene is taken seriously. The view is also a big highlight — it’s pleasant, relaxing, and adds to the overall atmosphere. On top of that, the pricing is very reasonable for what you get. The quality and experience easily match the cost, making it great value for money. Overall, it’s a good choice if you’re looking for a clean place with a nice view at a fair price.
Hotel próximo a Taroko National Park,Hualien5.8% dos visitantes escolhem essa área
HHsinyi2025.08.09
Exceptional service, delicious food, and stunning views – absolutely nothing to complain about! From the moment I stepped into the hotel, I was greeted by a very pleasant and relaxing fragrance. The staff were incredibly thoughtful and professional. The hotel room itself was decent, although it was a pity there was construction outside the window, which slightly marred the view.
The hotel's decor and design style are beautiful, and the space is very spacious. The rooms are also comfortable. The food at the hotel restaurant was delicious, and the breakfast buffet offered a wide variety of options. I was very satisfied with this stay and highly recommend it!
Hotel próximo a Liuhe Night Market/Formosa Boulevard Station,Kaohsiung37% dos visitantes escolhem essa área
GGuest User2025.12.17
The facilities were clean, and the location was excellent.
One clear advantage was that the room itself was extremely clean, which was the biggest positive point of this stay.
However, honestly, I paid $504 for one night, and early check-in was not available.
I was also unable to use the complimentary drink coupons.
Although I waited, the venue was not open for long hours, so I ultimately could not use the coupons at all.
In addition, hotel guests were not given priority, and people with reservations stayed seated for a very long time.
Even with a reservation, I had to wait nearly two hours.
If that’s the case, I don’t understand why drink coupons are provided.
I appreciate that complimentary food was offered, but the taste was just average.
I stayed here only because there were no other hotel options available that day.
While the room cleanliness was excellent, I feel that there are many hotels with similar cleanliness at a much lower price.
If asked to stay again, I would not choose this hotel at this price, as the service did not meet expectations.
Excellent
285 avaliações
9.6/10
Preço a partir de
€ 85
por noite
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9.4/10
Outstanding
GGuest UserAn absolutely excellent hotel! The views, ambiance, facilities, and service are all top-notch. What truly stood out was the service. Even though the hotel was very busy, everything was incredibly well-organized, from reserving a dinner table at the restaurant to borrowing bicycles, helping us find a table at breakfast, and managing the pool and beach lounge areas, as well as the fitness and recreation center – everything was handled perfectly. The staff were all very friendly, warm, and thoughtful. Having stayed in hundreds of hotels worldwide, this was by far one of my most satisfying experiences. We booked for five nights and still felt it wasn't enough!
DdkworksThe only good thing this hotel offers you is a stunning view of the Kaihsiung skyline, however cleanliness and staff could be improved. The hotel says it is a 5 star hotel, but in fact it only offers 3 star experience; hotel staff looks not welcoming, the rooms are quite outdated, the aircon cannot be switched for heat - it was super cold in the room and they turn the aircon for you before you check in - why? It is 15 degrees outside, why your aircon is at freezing mode?
Hotel em Sanduo Shopping District/Wufu Shopping District, Kaohsiung
Preço por noite a partir de:€ 64
9.0/10
Good
GGuest User1. Misleading Entrance Signage
Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable.
2. No Staff Assistance or Clear Signage at the New Entrance
When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside?
3. Poorly Trained and Unprofessional Front Desk Behavior
After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues.
As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight.
We hope that management will seriously review this incident, especially the issues of:
- Inadequate and misleading signage at the entrance
- Lack of staff presence and assistance upon guest arrival
- Poor front desk awareness and unprofessional behavior
We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future.
Thank you for your attention.
CCaleb CreasonHotel is quite nice, staff was very friendly and room as clean and equipped nicely. Breakfast was expansive with a good selection for everyone. The location is within walking distance to many things. We took a nice walk to the science park area and visited one of the local temples. There is also a nice speakeasy bar within 10 min walk (kind of hidden past the starbucks up the hill). I would definitely recommend this hotel to business visitors or tourists as well.
SS93reExcellent as always. However they stopped providing disposables which might affect some travelers. Do note that you cannot clock hilton points when booking on trip.
GGuest UserThe young man at the front desk was super helpful and attentive! Thank you for your sincere service in solving my booking issue! Five-star service, I'll definitely be back to stay here again next time I come for a concert!
台台灣娜娜The room was fully equipped with smart features, and although some of the devices were a bit clunky, it still made for a fantastic experience. The sound system was great, and the room itself was large and comfortable! The communal activity area even had a waterslide! While it was on the smaller side, even I, a 'big kid' at 168cm, had a blast on it. The ground-floor terrace pool was huge and wonderful, offering plenty of Instagrammable seating. There was even a separate smaller pool area! It's absolutely perfect for a family getaway with children, and the soundproofing is excellent, so you never have to worry about disturbing anyone. The in-room hot spring was superb! The tub was so spacious it felt like it could easily accommodate five people. The only minor downside was the bed, which was quite firm. However, for those who prefer a firm mattress, it's a major plus and a refreshing change from hotels that only feature soft beds.
Hotel em Jiaoxi Station Area/Jiaoxi Hot Spring, Yilan
Preço por noite a partir de:€ 108
9.2/10
Very Good
Mmimi0513Let's start with the positives:
The doorman, lobby manager, and front desk staff were all very professional, living up to the reputation of a renowned international hotel.
The room was spacious, bright, and clean.
Now for the negatives:
It lacks grandeur. The lobby entrance is too narrow, making it feel like a busy market when crowded.
The facilities are mediocre. The bidet toilet was installed too high; even at 172cm, my feet couldn't touch the ground when seated. The TV was incredibly small, disproportionate to the room size.
The most frustrating issue was the poor soundproofing. The guests next door in room 1225 were speaking English, and perhaps they couldn't control their volume, but I could hear their conversations clearly, which was very loud and disturbing. This was extremely disappointing.
Due to construction, the Ferris wheel was almost completely obscured. This isn't the hotel's fault, but rather an objective circumstance.
AAnonymous UserThere's construction on one side of the hotel, and the old windows don't close properly, so diesel fumes from the crane wafted directly into the bedroom. Not to mention the noise from the building work – imagine driving a car without air conditioning, stuck behind a diesel truck constantly spewing exhaust fumes. The result? A headache that required painkillers.
Luckily, Trip.com was great and got me a room change.
The mattress is very soft, so if you prefer lumbar support, you should reconsider. The family with kids next door was very noisy, and the front desk promptly moved me to another room. The transportation is very convenient, with the MRT station just a two-minute walk away.
The hotel lobby is like an MRT platform, bustling with people – from young to old, student groups to limping seniors, all attending some event. It's the opposite of quiet. If you enjoy crowded fairs, you might like the lively atmosphere. Even checking in took about 10 minutes.
BBeb ShanghaiVery nicely decorated and large bedrooms, comfy beds - everything is fun and client oriented in the room.
Restaurant and bar are full and with great ambiance even on a Monday evening.
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