The room was a bit bigger than I expected, and the whole hotel feels really new with a great design aesthetic. Each floor and even the elevators have cool, trendy decorations. The hotel is also conveniently located, and there's a delicious 'Huo Ji' restaurant right outside. The lovely Erica at the front desk helped us check in and out, and Selene, Ying, and Wilson were all incredibly helpful and enthusiastic. A really great experience overall!
The hotel's location is great. I asked the front desk for a quieter room, and I stayed for several days. It's very convenient for a solo traveler. There's a bus stop right outside, and plenty of places to eat. The rooms are non-smoking, and it's just across the street from the 16 Pu area.
The hotel's location is excellent, situated on the peninsula with casinos like Grand Lisboa nearby. It's also very close to attractions such as Guia Fortress and the Ruins of St. Paul's. The breakfast is rich and varied, tasting great. The rooms are comfortable and tidy, with complete facilities, and the housekeeping is very well done. Highly recommended!
The room was quite spacious, and the environment was pleasant. The transportation was also quite convenient. The hotel offers a shuttle bus, and there's a bus stop and a light rail station just a few hundred meters away. We had a great time! Special shout-out to Bill for his excellent and thoughtful service ❤️
This popular hotel is really crowded, with many tourists checking in just to experience it. The hotel offers a shuttle bus service to Taipa Ferry Terminal. The shopping arcade on the third floor has a wide variety of brands, and some stores even had promotions during Christmas. The hotel room facilities are a bit dated, but they are spacious enough, and the staff are all very friendly. There's a shuttle bus back to Hengqin in the evening, but the last one departs at 8:20 PM, so don't be late!
Our stay at Sofitel Macau at Ponte 16 was absolutely delightful and exceeded our expectations in every way.
The hotel is perfectly located in the heart of the historic district, just steps away from Senado Square, Ruins of St. Paul’s, and many cultural landmarks. It offers the perfect balance between luxury comfort and easy access to Macau’s heritage attractions.
The room was spacious, beautifully designed, and extremely comfortable. The bed was plush, the bathroom was spotless with premium amenities, and the view of the Inner Harbour added a special touch to our mornings.
I had a very satisfying stay overall. My only minor regret was not getting upgraded to an Eiffel Tower view room, but I was given a high-floor room, specifically room 073, which offered a beautiful sunrise view 🌅, so that was also great. The mini-bar in the room was complimentary, and there were many dining options available on the hotel's ground floor. Right in front of the hotel, there's a bus stop with numerous routes, making transportation very convenient. The hotel is located right next to The Parisian, so you can easily walk to see the Eiffel Tower.
Thanks to Trip.com and the励庭海景酒店 (Harbourview Hotel), my family and I had a perfect New Year's Day trip to Macau.
I booked quite late, and many hotels in Taipa were full. We ended up staying on the Peninsula and chose this hotel, which was on the popular list. When I read the negative reviews, I was worried about dampness, mold, no in-room water, and noise from the casino. However, trusting Trip.com's reputation and my own judgment, I booked the room. It turns out I made the right choice!
The room had a large wardrobe with ample storage space, bathrobes, and disposable amenities. The bathroom had a bathtub, a non-slip mat, and conditioner – a big plus! There was absolutely no dampness or mold. There were two bottles of water in the room, and a water dispenser in the hallway for refills. Our window overlooked the hotel's central courtyard garden. It was a bit pricey during New Year's, costing over 1200+, but it was worth it. When traveling with family, their comfort is paramount.
The hotel's overall environment is beautiful, and the facilities are complete. Every front desk staff member spoke fluent Mandarin, and the restaurant's breakfast was plentiful. It's also very close to the bus stop, which was super convenient for getting around during our two-day trip.
I also want to thank Trip.com customer service. When checking in, the front desk hadn't received my booking number yet. Trip.com's customer service immediately confirmed that my order was valid, explaining that the reservations department had just started their shift and hadn't sent the information to the front desk yet. I hope Trip.com adds more packages and direct-sourcing room types in the future, as booking agent rooms for overseas travel can sometimes be a bit concerning.
Location: Not centrally located on Taipa Island, but there are many free shuttle buses, and hotel guests even get priority boarding, which is very convenient.
Environment: The hotel is directly across from MGM and not far from The Parisian. However, our window didn't have much of a view. The central garden of the hotel is beautiful, and children really enjoyed the maze.
Service: The service was good. After staying one night, when the room was cleaned, they noticed a laptop and provided a cleaning cloth. They also helped tidy up the messy charging cables.
Dining: The food court at Grand Lisboa Palace offers a wide variety of options. Rong Kee Beef Offal, that milk tea place, and the pineapple buns were all delicious.
Environment: It's decent, but it's really, really close to Macau Airport. If you're on a layover, it's a great value. I checked in at night, and even though it's very close to the airport, there aren't many night or early morning flights at Macau Airport. With earplugs, I didn't hear any noise at all.
Facilities: The hotel is a bit old, and there's a slightly damp smell in the hallway, but the room itself was fine. The room comes with a universal adapter.
Service: I thought it was good; just standard, polite service. Everything else was pretty good.
Cleanliness: Okay, met standards.
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9.4/10
Outstanding
MM48380****I had a very satisfying stay overall. My only minor regret was not getting upgraded to an Eiffel Tower view room, but I was given a high-floor room, specifically room 073, which offered a beautiful sunrise view 🌅, so that was also great. The mini-bar in the room was complimentary, and there were many dining options available on the hotel's ground floor. Right in front of the hotel, there's a bus stop with numerous routes, making transportation very convenient. The hotel is located right next to The Parisian, so you can easily walk to see the Eiffel Tower.
MM416121****The hotel lobby also has Line Friends photo ops, which is a nice touch.
The front desk offers daily Wynn Palace skip-the-line tickets, which are very useful!
If you book an L'Occitane themed room, you'll get L'Occitane samples.
For public transport 🚌, the MT4 bus stop right outside the hotel covers most tourist routes, making it convenient to get to the Old Town, Ruins of St. Paul's, and The Venetian, The Londoner, and The Parisian. If you want a taxi, there's a taxi stand right outside the hotel.
There's a shuttle bus 🚗 to Wynn Palace that runs every 10 minutes or so, taking about 10 minutes. It's quite convenient.
Connected to the hotel 🏨 is a small entertainment complex with a milk tea shop, Japanese set meals, and Sang Kee Cafe (which partners with the hotel for a buffet breakfast). P6 shows the à la carte beef noodles, and there's a generous amount of beef – it would easily cost 80 RMB in Shanghai 😂. For breakfast, there are three restaurants: Sang Kee Cafe, and then Anqi'er Cafe (P4&5), which has delicious oatmeal and yogurt.
1118823****The front desk kindly upgraded me to a one-bedroom suite and mentioned it had a great view! After checking in, I saw that it really was beautiful! The room facilities were complete, comfortable, and spacious!!! I've stayed at all the hotels in the surrounding area, but this was my first time at The Londoner, and it was excellent! For anyone who loves staying in hotels, it's a great experience to bring the kids here for a holiday!
Mmelody dongLocation: Not centrally located on Taipa Island, but there are many free shuttle buses, and hotel guests even get priority boarding, which is very convenient.
Environment: The hotel is directly across from MGM and not far from The Parisian. However, our window didn't have much of a view. The central garden of the hotel is beautiful, and children really enjoyed the maze.
Service: The service was good. After staying one night, when the room was cleaned, they noticed a laptop and provided a cleaning cloth. They also helped tidy up the messy charging cables.
Dining: The food court at Grand Lisboa Palace offers a wide variety of options. Rong Kee Beef Offal, that milk tea place, and the pineapple buns were all delicious.
MM371987****I was drawn to the Morpheus hotel's exterior on my last visit to Macau, so this time I specifically booked two nights. The room design is very modern, and all the facilities look brand new, almost unique in Macau.
The front desk service was very warm and welcoming. Whether calling the hotel through the Ctrip app on my phone or contacting room service from the room, the service was professional and attentive. Communication was seamless in either English or Mandarin, and all the staff were very patient. There's luggage storage service available both before check-in and after check-out. If early check-in is possible, the front desk will call to notify you. You can walk to the City of Dreams' free shuttle bus to get to the ferry terminal, airport, and other places. Staff members guide you, and the queues aren't too long, making it very convenient for catching flights.
The hotel lobby is next to the COD casino, with shops and restaurants nearby. The hotel gym isn't 24-hour; it opens at 10 AM, requires registration with a staff member, and is relatively small. My room faced Macau University of Science and Technology and the airport, so there wasn't much of a view. Turndown service in the evening included hand cream/essential oil. The fruit platter and mini-bar items were fully replenished each day. The toiletries were a full set from Acqua di Parma, and there was also a Zaha Hadid book in the room.
Overall, it was an excellent stay, and I will definitely choose this hotel again in the future.
__WeChat353221****The room was quite spacious, and the environment was pleasant. The transportation was also quite convenient. The hotel offers a shuttle bus, and there's a bus stop and a light rail station just a few hundred meters away. We had a great time! Special shout-out to Bill for his excellent and thoughtful service ❤️
GGongshangjiaohuiyuOur trip to Macau was absolutely wonderful this time, and my family and I were very pleased with our choice of the W Hotel. We arrived just after 1 PM, and while there was a queue for check-in, the concierge was very attentive in helping with our luggage, so the wait wasn't long at all. The front desk lady quickly arranged a room for us. The room itself was very comfortable, with a lovely view of the tower. Housekeeping was excellent and always responsive to our needs. My child had some specific requests regarding the internet, and a staff member promptly came to assist. They also asked if we wanted turndown service.
The dinner buffet at 'Tastes' restaurant was fantastic. What really stood out was when my child, who loves lobster, asked if they could make it with butter, and the chef actually prepared it especially for us! A lovely young lady brought it over and even asked for our feedback on the taste. Of course, the chef's skills were superb, and all the other desserts and dishes were delicious, and the ambiance was great too.
Furthermore, the hotel's location is excellent. Just a right turn from the lobby guest elevator, you'll find a coffee shop and a Don Quijote supermarket. Across the street is The Parisian, and a short walk further brings you to The Londoner. This whole area is vibrant at night, making it very convenient for post-dinner strolls and shopping. At check-out, the concierge was equally thoughtful, helping us call a taxi and load our luggage. Macau isn't a large area; a taxi from the hotel to Gongbei was just over 100 MOP, and it would be much closer to Hengqin Port. Overall, the hotel's facilities and service during our stay were impeccable, highly recommended!
YYanxiaohualvyouquThe rooms are very spacious, and the price is quite reasonable, especially since it's the off-season now. I recommend traveling during off-peak times!
Facilities: Fully equipped
Cleanliness: Acceptable
Service: The hotel front desk staff speak very standard Mandarin.
Environment: Exceeded expectations
__WeChat292125****Thanks to Trip.com and the励庭海景酒店 (Harbourview Hotel), my family and I had a perfect New Year's Day trip to Macau.
I booked quite late, and many hotels in Taipa were full. We ended up staying on the Peninsula and chose this hotel, which was on the popular list. When I read the negative reviews, I was worried about dampness, mold, no in-room water, and noise from the casino. However, trusting Trip.com's reputation and my own judgment, I booked the room. It turns out I made the right choice!
The room had a large wardrobe with ample storage space, bathrobes, and disposable amenities. The bathroom had a bathtub, a non-slip mat, and conditioner – a big plus! There was absolutely no dampness or mold. There were two bottles of water in the room, and a water dispenser in the hallway for refills. Our window overlooked the hotel's central courtyard garden. It was a bit pricey during New Year's, costing over 1200+, but it was worth it. When traveling with family, their comfort is paramount.
The hotel's overall environment is beautiful, and the facilities are complete. Every front desk staff member spoke fluent Mandarin, and the restaurant's breakfast was plentiful. It's also very close to the bus stop, which was super convenient for getting around during our two-day trip.
I also want to thank Trip.com customer service. When checking in, the front desk hadn't received my booking number yet. Trip.com's customer service immediately confirmed that my order was valid, explaining that the reservations department had just started their shift and hadn't sent the information to the front desk yet. I hope Trip.com adds more packages and direct-sourcing room types in the future, as booking agent rooms for overseas travel can sometimes be a bit concerning.
AarryThis popular hotel is really crowded, with many tourists checking in just to experience it. The hotel offers a shuttle bus service to Taipa Ferry Terminal. The shopping arcade on the third floor has a wide variety of brands, and some stores even had promotions during Christmas. The hotel room facilities are a bit dated, but they are spacious enough, and the staff are all very friendly. There's a shuttle bus back to Hengqin in the evening, but the last one departs at 8:20 PM, so don't be late!
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