Hotéis com bar em Rio Grande do Sul, Brazil

"Check in foi muito confuso, hotel não possuía informações da reserva nem do pagamento que já havíamos feito e queria cobrar novamente. Até o momento do check out não haviam recebido informações da Trip sobre o pagamento antecipado que havíamos feito. Eu havia levado cópia impressa da reserva bem como da confirmação. Situação constrangedora. Certamente não vou reservar mais pela Trip.com para não passar por essa Situação novamente."

"If you, like me, value a great location and convenience, I highly recommend this hotel. It's close to the beach, the lagoon, good dining options, and the main square which offers plenty of attractions. Most of the staff are incredibly friendly and helpful. The breakfast is quite varied and tasty. I'd seen several complaints about cleanliness, but generally, our room was very clean upon arrival. However, towels were missing, and the liquid soap dispensers weren't refilled (one even came unstuck). We had brought our own soaps, but there was nowhere to put them. As a suggestion, I'd say there should be at least one soap dish or holder for shampoos and similar items. We had to request room cleaning three times. I suspect the cleaning staff might have been overwhelmed given the number of guests, but this particular service was a bit disappointing. The common complaints about the valet/parking situation and the elevator are indeed valid. Upon arrival, there are no clear instructions on where to park to unload your belongings. The hotel's paid parking lot also doesn't have enough spaces for everyone, so you end up blocking traffic until you figure it out. The elevator is genuinely slow and has a low weight capacity (this didn't affect me personally, so it didn't impact my overall positive rating). The hotel is currently undergoing renovations, but we didn't experience any noise disturbance during our stay. Contrary to what the advertisement states, there's no cable TV, only 2 or 3 local channels. In summary: overall, the value for money is good. It was the best price I found in Torres for the amenities offered. While there are a few areas that could be improved, none of them significantly impacted our stay."

"Quarto muito confortável e limpo, café da manhã com muita variedade, num ambiente ótimo (ao som de pássaros e voos pela sacada do café da manhã, senti-me numa zona rural em plena cidade), tomar café numa casa histórica, cercada por ninhos e com visita de pássaros é um privilégio deste hotel, vista da Hidráulica Moinhos de Vento é o outro grande privilégio…, recepção calorosa com check-out tardio e guarda de malas"